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Troubleshooting
Paper is Jammed in the MP tray
If the machine's control panel indicates that there is a jam in the machine's MP tray, follow these steps:
1. Remove the paper from the MP tray.
2. Remove any jammed paper from in and around the MP tray.
3. Fan the paper stack, and then put it back in the MP tray.
4. Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides (1) on
both sides of the tray.
1
5. Do one of the following:
•
(bizhub 4000i)
Press Go to resume printing.
•
(bizhub 5000i)
Press [Retry] to resume printing.
Related Information
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Paper Jams
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Paper Jams
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