Can Receive But Not Send Faxes; Can Send But Not Receive Faxes - Lexmark MX822 User Manual

Troubleshooting

Can receive but not send faxes

Action
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
Step 2
Set up the shortcut number properly.
•
Check if the shortcut number is set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?

Can send but not receive faxes

Action
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
Step 2
Check the ring count delay settings.
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
Step 3
If the printer is printing blank pages, then see
pages" on page 211.
Can you receive faxes?
Yes
The problem is
solved.
The problem is
solved.
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
"Blank or white
245
No
Go to step 2.
Contact customer
support.
No
Go to step 2.
Go to step 3.
Contact customer
support.