Page 1 MX810 Series User's Guide June 2017 www.lexmark.com Machine type(s): 7463 Model(s): 436, 636, 836...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer........................ 10 Printer conﬁgurations............................12 Understanding the basic functions of the scanner..................13 Using the ADF and scanner glass........................14 Understanding the printer control panel..........15 Using the printer control panel........................15 Understanding the colors of the Sleep button and indicator lights............15 Understanding the home screen........................
Page 3 Contents Setting up the printer software........................51 Networking................................52 Verifying printer setup............................57 Loading paper and specialty media............58 Setting the paper size and type........................58 Conﬁguring Universal paper settings......................58 Loading the 550‑sheet tray..........................58 Loading the 2100‑sheet tray.......................... 68 Loading the multipurpose feeder........................75 Linking and unlinking trays..........................
Page 4 Contents E-mailing a document............................114 Customizing e-mail settings........................... 115 Canceling an e-mail............................116 Understanding the e-mail options........................116 Faxing......................119 Setting up the printer to fax........................... 119 Sending a fax..............................133 Creating shortcuts............................136 Customizing fax settings..........................136 Canceling an outgoing fax..........................138 Holding and forwarding faxes........................138 Understanding the fax options........................139 Scanning.....................142 Using Scan to Network...........................142...
Page 5 Contents Erasing printer hard disk memory......................242 Conﬁguring printer hard disk encryption....................243 Finding printer security information......................244 Maintaining the printer................245 Cleaning printer parts............................ 245 Checking the status of parts and supplies....................249 Estimated number of remaining pages.....................250 Ordering supplies............................250 Storing supplies...............................253 Replacing supplies............................
Page 6 Contents Solving printer problems..........................311 Solving print problems............................319 Solving copy problems..........................346 Solving fax problems............................349 Solving scanner problems..........................355 Solving home screen application problems.................... 360 Embedded Web Server does not open....................360 Contacting customer support........................362 Notices....................... 363 Product information............................363 Edition notice..............................363 Power consumption............................368 Index......................
Page 7: Safety Information
Safety information Safety information Conventions Note: A note identiﬁes information that could help you. Warning: A warning identiﬁes something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
Page 8 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and conﬁguring the accessibility Lexmark Accessibility Guide—This guide is available features of your printer at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11 Learning about the printer Right side 152 mm (6 in.) Front 394 mm (15.5 in.) Left side 152 mm (6 in.) Rear 152 mm (6 in.) 152 mm (6 in.)
Page 12: Printer Configurations
Learning about the printer Printer conﬁgurations Basic model Automatic document feeder (ADF) ADF tray ADF bin 4‑bin mailbox Standard bin Multipurpose feeder Standard 550-sheet tray 2100-sheet tray Caster base Printer control panel...
Page 13: Understanding The Basic Functions Of The Scanner
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple ﬁnisher...
Page 14: Using The Adf And Scanner Glass
Learning about the printer • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a ﬂash drive, or an FTP destination. • Scan documents and send them to another printer (PDF through an FTP). Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass...
Page 15: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel @ ! . A B C D E F J K L M N O G H I P Q R S T U V W X Y Z Use the Display...
Page 16: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking amber The printer is entering or waking from Hibernate mode.
Page 17 Understanding the printer control panel Touch Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and ﬁle links. Note: The tree view supports only bookmarks created from this function, and not from any other application. USB Drive View, select, print, scan, or e‑mail photos and documents from a ﬂash drive.
Page 18: Using The Touch-Screen Buttons
Understanding the printer control panel Feature Description Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. Example: You can use the IP address when accessing the Embedded Web Server so 123.123.123.123 you can view and remotely conﬁgure printer settings even when you are not physically near the printer.
Page 19 Understanding the printer control panel Touch Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
Page 20: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server.
Page 21: Customizing The Home Screen
Setting up and using the home screen applications Open a Web browser, and then type the printer IP address in the address ﬁeld. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 22: Activating The Home Screen Applications
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.
Page 23: Setting Up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards.
Page 24: Setting Up Multi Send
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document, and then send the scanned document to multiple destinations.
Page 25: Setting Up Remote Operator Panel
Setting up and using the home screen applications Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access.
Page 26: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a conﬁguration You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the printer IP address on the printer home screen.
Page 27: Additional Printer Setup
• Firmware cards – Forms barcode – PRESCRIBE – IPDS – Printcryption • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – MarkNet N8130 10/100 ﬁber interface – RS-232-C serial interface Accessing the controller board Note: This task requires a ﬂat‑head screwdriver.
Page 28 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 29 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
Page 30 Additional printer setup Reattach the shield, and then align the screws with the holes. Tighten the screws on the shield.
Page 31 Additional printer setup Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 32 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Reattach the controller board shield, and then the controller board access cover.
Page 33 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unpack the optional card.
Page 34 “Adding available options in the print driver” on page Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a ﬂat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 35 Additional printer setup ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw. Lift the metal cover, and then pull it out completely.
Page 36 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated ﬁrmly on the cage.
Page 37 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Page 38 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly.
Page 39 Additional printer setup Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a ﬂat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 40 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
Page 41 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
Page 42 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
Page 43 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Page 44 Additional printer setup Removing a printer hard disk Note: This task requires a ﬂat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 45 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.
Page 46: Installing Hardware Options
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 47 Additional printer setup Unpack the optional tray, and then remove all packing material. Pull out the tray completely from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the optional tray with the caster base.
Page 48 Additional printer setup Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
Page 49: Attaching Cables
Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
Page 50 Additional printer setup Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Page 51: Setting Up The Printer Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 52: Networking
Additional printer setup Adding available options in the print driver For Windows users Open the printers folder. Select the printer you want to update, and then do the following: • For Windows 7 or later, select Printer properties. • For earlier versions, select Properties. Navigate to the Conﬁguration tab, and then select Update Now ‑...
Page 53 Additional printer setup Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
Page 54 Additional printer setup Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
Page 55 Additional printer setup Open a Web browser, and then type the IP address of your access point in the address ﬁeld. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings.
Page 56 Additional printer setup Changing port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the conﬁguration. • If the computers are conﬁgured to use the network name instead of an IP address, then do not change the conﬁguration.
Page 57: Verifying Printer Setup
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 58: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 267 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 59 Loading paper and specialty media...
Page 60 Loading paper and specialty media Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Page 61 Loading paper and specialty media...
Page 62 Loading paper and specialty media Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
Page 63 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly.
Page 64 Loading paper and specialty media Without an optional staple ﬁnisher With an optional staple ﬁnisher Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing Two‑sided printing Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Page 65 Loading paper and specialty media • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the ﬂap side is facing up and the envelopes are on the left side of the tray.
Page 66 Loading paper and specialty media • Make sure the paper is below the solid line, which is the maximum paper ﬁll indicator. Warning—Potential Damage: Overﬁlling the tray can cause paper jams.
Page 67 Loading paper and specialty media • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper ﬁll indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
Page 68: Loading The 2100-Sheet Tray
Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 69 Loading paper and specialty media Loading A5‑size paper Pull up and slide the width guide to the position for A5. Squeeze and slide the length guide to the position for A5 until it clicks into place.
Page 70 Loading paper and specialty media Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oﬁcio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
Page 71 Loading paper and specialty media If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
Page 72 Loading paper and specialty media Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 73 Loading paper and specialty media Without an optional staple ﬁnisher With an optional staple ﬁnisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
Page 74 Loading paper and specialty media • Make sure the paper is below the maximum paper ﬁll indicator. Warning—Potential Damage: Overﬁlling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
Page 75: Loading The Multipurpose Feeder
Loading paper and specialty media From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
Page 76 Loading paper and specialty media Using the handle, pull the multipurpose feeder extender.
Page 77 Loading paper and specialty media Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
Page 78 Loading paper and specialty media Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
Page 79 Loading paper and specialty media Without an optional staple ﬁnisher With an optional staple ﬁnisher Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple ﬁnisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing Two‑sided printing Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
Page 80 Loading paper and specialty media • Load envelopes with the ﬂap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
Page 81: Linking And Unlinking Trays
Loading paper and specialty media Warning—Potential Damage: Overﬁlling the feeder can cause paper jams. For custom- or universal-size paper, adjust the width guides to lightly touch the sides of the stack. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Page 82 Loading paper and specialty media Click Submit. Click Custom Types, and then verify if the new custom paper type name has replaced the custom name. Using the printer control panel From the home screen, navigate to: > Paper Menu > Custom Names Select a custom name, and then type a custom paper type name.
Page 83: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
Page 84 Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed speciﬁcally for laser printers. •...
Page 85: Paper Guidelines
Paper and specialty media guide Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. •...
Page 86 (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientiﬁc testing is conducted with rigor and discipline.
Page 87 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identiﬁed as the primary contributor...
Page 88: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Page 89 Paper and specialty media guide Dimensions 550‑sheet 2100‑sheet Multipurpose Duplex Scanner Paper size tray tray feeder glass Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Oﬁcio (México) 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm...
Page 90 Paper and specialty media guide Paper types and weights supported by the printer The printer engine supports 60–176‑g/m (16–47‑lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type 550‑sheet 2100‑sheet Multipurpose Duplex Scanner tray tray feeder...
Page 91 Paper and specialty media guide Paper size 4‑bin mailbox Offset stacker Staple ﬁnisher Staple, hole punch ﬁnisher Statement Universal The ﬁnisher staples the paper if it is loaded long edge ﬁrst. The ﬁnisher stacks the paper but does not staple or punch holes in it. The ﬁnisher stacks and staples the paper but does not punch holes in it.
Page 92 Paper and specialty media guide Paper type Paper weight 4‑bin mailbox Offset stacker Staple ﬁnisher Staple, hole punch ﬁnisher Envelope 105 g/m (28 Ib bond) Rough Envelope 105 g/m (28 Ib bond) Letterhead 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Preprinted 90–176 g/m...
Page 93: Printing
Printing Printing Printing a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, ﬁrst set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 94: Printing From A Mobile Device
Send the print job. Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print.
Page 95: Printing From A Flash Drive
Printing Printing from a ﬂash drive Printing from a ﬂash drive Notes: • Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer control panel. • You cannot print ﬁles for which you do not have printing permissions. Insert a ﬂash drive into the USB port.
Page 96 Printing From the printer control panel, touch the document you want to print. Touch the arrows to get a preview of the document. to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing. •...
Page 97: Printing Confidential And Other Held Jobs
Printing Recommended ﬂash drives File type • Documents: Lexar JumpDrive FireFly (512MB and 1GB) • • .pdf SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
Page 98: Printing Information Pages
Printing Touch Submit. Printing held jobs From the document you are trying to print, open the Print dialog. Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. •...
Page 99: Canceling A Print Job
Printing Printing a directory list A directory list shows the resources stored in a ﬂash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
Page 100: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.
Page 101: Copying Photos
Copying From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 102: Creating A Copy Shortcut Using The Printer Control Panel
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.
Page 103: Customizing Copy Settings
Copying Customizing copy settings Copying to a different size Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 104 Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 105 Copying From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the ﬁrst number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies.
Page 106 Copying Touch Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine.
Page 107 Copying From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies”...
Page 108: Placing Information On Copies
Copying For example: Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. •...
Page 109: Canceling A Copy Job
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 110 Copying • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray or multipurpose feeder.
Page 111 Copying • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from ﬁlm.
Page 112: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to e-mail Setting up the e-mail function Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 113: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 114: E-Mailing A Document
E-mailing E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen.
Page 115: Customizing E-Mail Settings
E-mailing Sending an e‑mail using the address book Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 116: Canceling An E-Mail
E-mailing Select the ﬁle type you want to send. Note: If you select Secure PDF, then you will be prompted to enter your password twice. Touch > Send It. Canceling an e-mail When using the ADF, touch Cancel Job while Scanning appears. •...
Page 117 E-mailing Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. • Text—The content of the original document is mostly text or line art. •...
Page 118 E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on only one side or on both sides of the paper. This also identiﬁes what needs to be scanned for inclusion in the e-mail. •...
Page 119: Faxing
Faxing Faxing Note: Fax capabilities are available only in some printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 120 Faxing Using the Embedded Web Server for fax setup Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 121 Faxing Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Notes: •...
Page 122 Faxing Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Page 123 Faxing Connected to different wall jacks PHONE LINE Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 124 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
Page 125 Faxing Setting up fax using digital subscriber line CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 126 Faxing To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 127 Faxing Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost for the activation of the second phone port.
Page 128 Faxing Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Connect your analog telephone to the telephone port of the printer.
Page 129 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the telephone port of the printer.
Page 130 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ11 wall jack...
Page 131 Faxing Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 132 Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 133: Sending A Fax
Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen.
Page 134 • The fax option is available only with the PostScript® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, conﬁgure and enable it in the Conﬁguration tab.
Page 135 Faxing From the printer control panel, press #, and then enter the shortcut number using the keypad. Touch Fax It. Sending a fax using the address book The address book lets you search for bookmarks and network directory servers. For more information on enabling the address book feature, contact your system support person.
Page 136: Creating Shortcuts
Faxing Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 137 Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 138: Canceling An Outgoing Fax
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. •...
Page 139: Understanding The Fax Options
Faxing From the Held Fax Mode menu, select one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, then continue with the following steps: Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released.
Page 140 Faxing Darkness This option lets you adjust how light or dark the faxes are in relation to the original document. Page Setup This option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on one side or on both sides of the page (duplex).
Page 141 Faxing Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document. •...
Page 142: Scanning
Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations speciﬁed by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and conﬁguring the application on the appropriate printer using its Embedded Web Server.
Page 143 Scanning Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings >...
Page 144: Scanning To A Computer Or Flash Drive
Scanning Scanning to an FTP address using a shortcut number Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 145 Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a ﬂash drive. The computer does not have to be directly connected to the printer for you to receive scan to computer images.
Page 146: Understanding The Scan Options
Scanning Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. Open the printers folder, and then select your printer. Note: If your printer is not in the list, then add your printer.
Page 147 Scanning Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Darkness This option lets you adjust how light or dark the scanned documents are in relation to the original document.
Page 148 Scanning • Photo/Film—The original document is a photo from ﬁlm. • Press—The original document was printed using a printing press. Page Setup This option lets you change the following settings: • Sides (Duplex)—This speciﬁes if the original document is printed on only one side or on both sides of the paper.
Page 149: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Edit Security Setups Paper Size/Type Device Statistics Miscellaneous Security Settings Standard Network Conﬁgure MP Stapler Test Conﬁdential Print Standard USB Substitute Size Network Setup Page...
Page 150: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Conﬁgure MP to "Cassette" for Manual Envelope Multipurpose Feeder to appear as a menu setting.
Page 151 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays Letter have the same settings, then the trays are automatically linked.
Page 152 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Conﬁgure MP to “Cassette” for MP Letter Feeder Size to appear as a menu.
Page 153 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oﬁcio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 154 Understanding the printer menus Default ADF Media Type Specify the media type being loaded in the ADF. Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper...
Page 155 Understanding the printer menus Transparency Texture Specify the relative texture of the transparencies loaded in a speciﬁc tray. Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded in a speciﬁc tray. Smooth Note: Normal is the factory default setting.
Page 156 Understanding the printer menus Heavy Texture Specify the relative texture of the heavy paper loaded in a speciﬁc tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough/Cotton Texture Specify the relative texture of the rough or cotton paper loaded in a speciﬁc tray. Rough Note: Rough is the factory default setting.
Page 157 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight...
Page 158 Understanding the printer menus Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Duplex Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type. Duplex Labels Loading Determine and set two-sided printing for all print jobs with Labels...
Page 159 Understanding the printer menus Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. •...
Page 160 Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, sizes, and orientation. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: ADF Media Type •...
Page 161 Understanding the printer menus Universal Setup menu Units of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm...
Page 162 Understanding the printer menus Conﬁgure Bins Specify conﬁguration options for bins. Mailbox Notes: Link • Mailbox is the factory default setting. This treats Mail Overﬂow each bin as a separate mailbox. Link Optional • Link conﬁgures all available bins as one large bin. Type Assignment •...
Page 163: Reports Menu
Understanding the printer menus Reports menu Reports menu Menu Settings Page Print a report on the current printer menu settings. The report also contains information about the status of the supplies and a list of hardware options that are successfully installed. Device Statistics Print a report containing printer statistics, such as supply information and the number of printed pages.
Page 164: Network/Ports Menu
Understanding the printer menus Print Fonts Print a report of all the fonts available for the printer language currently set in the printer. Print Directory Print a list of all the resources stored in an optional ﬂash memory card or hard disk.
Page 165 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language speciﬁed in the Setup menu.
Page 166 Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Page 167 Understanding the printer menus IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Page 168 Understanding the printer menus IPv6 menu To access the menu, navigate to any of the following: • Network/Ports menu > Standard Network > Standard Network Setup > IPv6 • Network/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers.
Page 169 Understanding the printer menus Network Mode Specify the network mode. BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc conﬁgures wireless connection directly between the printer and a computer.
Page 170 Understanding the printer menus Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 171 Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 172 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 173 Understanding the printer menus Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Honor Init Determine if the printer honors printer hardware initialization requests from the computer.
Page 174 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 175 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on Auto the printer hard disk. • On buffers print jobs on the printer hard disk. •...
Page 176 Understanding the printer menus Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable.
Page 177: Security Menu
Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e- None mail. Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail.
Page 178 Understanding the printer menus Edit Access Controls Control access to printer menus, ﬁrmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
Page 179 Understanding the printer menus LDAP Certiﬁcate Veriﬁcation Allow the user to request a server certiﬁcate. Demand Notes: • “Demand” is the factory default setting. This means a server certiﬁcate is Allow requested. If a bad certiﬁcate is provided or if no certiﬁcate is provided, Never then the session is terminated immediately.
Page 180 Understanding the printer menus Verify Job Expiration Set a limit on how long the printer stores print jobs needing veriﬁcation. 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Set a limit on how long the printer stores print jobs for printing at a later time. 1 hour 4 hours 24 hours...
Page 181 Understanding the printer menus Delete Log Specify whether audit logs are deleted. Conﬁgure Log Specify how audit logs are conﬁgured. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
Page 182 Understanding the printer menus Conﬁgure Log (continued) Specify how audit logs are conﬁgured. Admin’s e-mail address Notes: [256 character string] • “Admin’s e‑mail address” determines if administrators are Digitally sign exports automatically notiﬁed of certain log events. This setting can have one or more e‑mail addresses (separated by commas).
Page 183 Understanding the printer menus Automatically Observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Page 184: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text that appears on the display. English Note: Not all languages are available for all models. You may Francais need to install special hardware for some languages. Deutsch Italiano Espanol...
Page 185 Understanding the printer menus Quiet Mode Reduce printer noise. Note: Off is the factory default setting. Run Initial setup Run the setup wizard. Keyboard Specify a language and custom key information for the keyboard on the display. Keyboard Type English Francais Francais Canadien Deutsch...
Page 186 Understanding the printer menus Displayed Information Specify the display information on the upper corners of the home screen. Left side Select from the following options: Right side None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Conﬁguration Name Custom Text [x] Model Name Notes:...
Page 187 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
Page 188 Understanding the printer menus Time Format Format the printer time. 12 hour A.M./P.M. Note: 12 hour A.M./P.M. is the factory default setting. 24 hour clock Screen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time.
Page 189 Understanding the printer menus Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the printer location. Note: The location is stored on the Embedded Web Server. Alarms Set an alarm when the printer requires user intervention.
Page 190 Understanding the printer menus Hibernate Timeout on Connection Set the printer to Hibernate mode even if there is an active Ethernet connection. Hibernate Do Not Hibernate Note: Hibernate is the factory default setting. Timeouts Set the idle time before the display automatically returns to Ready state.
Page 191 Headphone Volume Note: 5 is the factory default setting. 1–10 Information Sent to Lexmark Send anonymous device usage information to Lexmark. Supplies and Page Usage (Anonymous) Note: The default value depends on what is selected during the initial setup. Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button.
Page 192 Understanding the printer menus Export Conﬁguration File Export conﬁguration ﬁles to a ﬂash drive. Export Export Compressed Logs File Export compressed log ﬁles to a ﬂash drive. Export Copy Settings menu Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting.
Page 193 Understanding the printer menus Collate Keep the pages of a print job stacked in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)” is the factory default setting. (1,2,3) (1,2,3) Punch Specify the type of hole punch ﬁnishing to be used in a print or copy job. Note: Off is the factory default setting.
Page 194 Understanding the printer menus Separator Sheets Place a sheet of paper between pages, copies, or jobs. Note: Off is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 195 Understanding the printer menus Custom Job scanning Copy a document that contains mixed paper sizes into a single copy job. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed.
Page 196 Understanding the printer menus Scan edge to edge Allow edge‑to‑edge scanning of the original document. Note: Off is the factory default setting. Sharpness Adjust the amount of sharpness of a copy. 1–5 Note: 3 is the factory default setting. Sample Copy Create a sample copy of the original document.
Page 197 Understanding the printer menus Cancel Faxes Specify whether canceling of fax jobs is allowed. Allow Note: Allow is the factory default setting. Don't Allow Caller ID Specify the type of caller ID being used. Primary Alternate Fax number masking Specify the direction from where digits are masked in an outgoing fax number. Notes: From left •...
Page 198 Understanding the printer menus Fax Send Settings Resolution Specify quality in dots per inch (dpi). A higher resolution gives better print quality, but increases the fax transmission time for outgoing faxes. Standard Fine 200 dpi Note: Standard is the factory default setting. Super Fine 300 dpi Ultra Fine 600 dpi Original Size...
Page 199 Understanding the printer menus Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting. Dial Preﬁx Enter a dialing preﬁx, such as 99. A numeric entry ﬁeld is provided. Dialing Preﬁx Rules Establish a dialing preﬁx rule. Preﬁx Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a speciﬁed...
Page 200 Understanding the printer menus Scan Preview Specify whether a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Background Removal Adjust the amount of background visible on a scanned image.
Page 201 Understanding the printer menus Sharpness Adjust the sharpness of a fax. 1–5 Note: 3 is the factory default setting. Temperature Specify warm or cool outputs. Cool values generate a bluer output than the ‑4 to 4 default while warm values generate a redder output than the default. Note: 0 is the factory default setting.
Page 202 Understanding the printer menus Paper Source Specify the paper source for printing incoming fax jobs. Auto Note: Auto is the factory default setting. Tray [x] Multipurpose Feeder Sides (Duplex) Enable two‑sided printing for incoming fax jobs. Note: Off is the factory default setting. Separator Sheets Enable the printer to include separator sheets for incoming fax jobs.
Page 203 Understanding the printer menus Holding Faxes Enable the printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Held Fax Mode Note: Off is the factory default setting. Always On Manual Scheduled...
Page 204 Understanding the printer menus Enable Call Log Enable access to the Fax Call log. Note: On is the factory default setting. Log Output Bin Specify the bin for the printed fax logs. Standard Bin Note: Standard Bin is the factory default setting. Bin [x] Speaker Settings Speaker Mode...
Page 205 Understanding the printer menus Primary SMTP Gateway Specify SMTP server port information. Secondary SMTP Gateway Image Format Specify the image format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. XPS (.xps) TIFF (.tif) Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting.
Page 206 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international Legal factory default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter...
Page 207 Understanding the printer menus E‑mail Server Setup Send a copy of the e-mail to the sender. Send me a copy Note: Never appears is the factory default setting. Never appears On by default Off by default Always On E‑mail Server Setup Specify the maximum e-mail size.
Page 208 Understanding the printer menus PDF Settings Conﬁgure the PDF settings. PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version. A–1a • Normal is the factory default setting for PDF Compression. This menu A–1b item appears only when a formatted, working hard disk is installed. PDF Compression •...
Page 209 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...
Page 210 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF ﬁles and multiple‑page TIFF ﬁles. For a multiple-page scan‑to‑e-mail job, either one TIFF ﬁle is created containing all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page of the job.
Page 211 Understanding the printer menus Color Balance Enable an equal balance of colors in the output. Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold.
Page 212 Understanding the printer menus FTP Settings menu Format Specify the ﬁle format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) Conﬁgure the PDF settings. PDF Settings PDF Version Notes: 1.2–1.7 •...
Page 213 Understanding the printer menus Resolution Specify the quality of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 214 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to the ﬁle size and quality of the image. Best for content 5–90 Notes: • Best for content is the factory default setting. • 5 reduces the ﬁle size, but the quality of the image is lessened.
Page 215 Understanding the printer menus Custom Job Scanning Copy a document that contains mixed paper sizes. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Scan Preview Specify whether a preview appears on the display for scan jobs.
Page 216 Understanding the printer menus Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. ADF Multi–feed Sensor Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting.
Page 217 Understanding the printer menus Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film...
Page 218 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...
Page 219 Understanding the printer menus File Name Enter a base ﬁle name. Custom Job Scanning Copy a document that contains mixed paper sizes. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working hard disk is installed.
Page 220 Understanding the printer menus Scan edge to edge Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Sharpness Adjust the amount of sharpness on a scanned image. 1–5 Note: 3 is the factory default setting. Temperature Specify warm or cool outputs.
Page 221 Understanding the printer menus Duplex Binding Deﬁne binding for two‑sided pages in relation to page orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. It assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Page 222 Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print OCR Settings menu Note: This menu appears only if you have purchased and installed the AccuRead OCR solution. Auto Rotate Automatically rotate scanned documents for proper orientation.
Page 223 Understanding the printer menus Print Settings Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PS Emulation is the factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Page 224 Understanding the printer menus Resource Save Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a job that requires more memory than is available. Notes: • Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed.
Page 225 Understanding the printer menus Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)” is the factory default setting. (1,2,3) (1,2,3) Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies •...
Page 226 Understanding the printer menus Staple Job Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple ﬁnisher is installed. Run Stapler Test Print a report that conﬁrms that the staple ﬁnisher is functioning properly. Note: This menu item appears only when a supported staple ﬁnisher is installed.
Page 227 Understanding the printer menus Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Fonts Note: Off is the factory default setting. Horizontally Vertically Both directions Toner Darkness Lighten or darken the printed output.
Page 228 Understanding the printer menus Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None E‑mail Current Log Note: None is the factory default setting. E‑mail & Delete Current Log Post Current Log Post &...
Page 229 Understanding the printer menus Utilities menu Remove Held Jobs Delete conﬁdential and held jobs from the printer hard disk. Conﬁdential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on ﬂash drives, and other types of held jobs are not affected.
Page 230 Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to ﬁt the selected paper size. Note: No is the factory default setting.
Page 231 Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used in the Font Name menu. Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set Download of fonts downloaded in the RAM. Flash •...
Page 232 Understanding the printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 233 Understanding the printer menus Tray Renumber Display the factory default setting assigned to each tray, drawer, or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
Page 234 Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
Page 235: Help Menu
Understanding the printer menus Orientation Set the image orientation. Portrait Note: Portrait is the factory default setting. Landscape Reverse Portrait Reverse Landscape Help menu Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and conﬁguring the settings E‑mail Guide Provides information about sending e‑mails and conﬁguring the settings Fax Guide...
Page 236: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 237: Saving Energy
Saving money and the environment Check your ﬁrst draft for accuracy Before printing or making multiple copies of a document: • Use the preview feature to see how the document looks like before you print it. • Print one copy of the document to check its content and format for accuracy. Avoid paper jams Correctly set the paper type and size to avoid paper jams.
Page 238 Saving money and the environment • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Quiet Mode > select a setting Reduce printer noise. Notes: • Print jobs are processed at a reduced speed.
Page 239: Recycling
These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
Page 240 Saving money and the environment When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landﬁlls annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling.
Page 241: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 242: Erasing Non-Volatile Memory
Securing the printer Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Page 243: Configuring Printer Hard Disk Encryption
Securing the printer The printer will perform a power‑on reset, and then return to normal operating mode. Conﬁguring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed.
Page 244: Finding Printer Security Information
In high-security environments, it may be necessary to take additional steps to make sure that conﬁdential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at...
Page 245: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 246 Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Remove the white underside of the scanner cover.
Page 247 Maintaining the printer Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover.
Page 248 Maintaining the printer Wipe the areas shown, and then let them dry. White underside of the scanner cover Scanner glass ADF glass White underside of the ADF cover Close the scanner cover. Emptying the hole punch box Pull out the hole punch box.
Page 249: Checking The Status Of Parts And Supplies
Maintaining the printer Empty the container. Insert the emptied hole punch box back into the ﬁnisher until it clicks into place. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
Page 250: Estimated Number Of Remaining Pages
Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Page 251 Africa, Middle East, Central Eastern Europe (non‑EU), and Commonwealth of Independent States (CIS) Toner Cartridge High Yield Toner Cartridge 625H Extra High Yield Toner Cartridge 625X For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide Extra High Yield Toner Cartridge 620XA Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser.
Page 252 Maintaining the printer Lexmark Return Program fuser maintenance kit type Type Part number MX810 Series Return Program fuser maintenance kit Type 00 40X8420 MX810 Series Return Program fuser maintenance kit Type 01 40X8421 MX810 Series Return Program fuser maintenance kit Type 02...
Page 253: Storing Supplies
Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 254: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the toner cartridge Lift the front cover, and then pull down the multipurpose feeder door.
Page 255 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 256 Maintaining the printer Warning—Potential Damage: When replacing a toner cartridge, do not leave the imaging unit exposed to direct light for an extended period of time. Extended exposure to light may cause print quality problems. Close the multipurpose feeder door and the front cover.
Page 257 Maintaining the printer Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
Page 258 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer.
Page 259 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 260 Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the multipurpose feeder door and the front cover.
Page 261 Maintaining the printer Replacing a staple cartridge Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the ﬁnisher. Squeeze both sides of the empty staple case with your ﬁngers, and then remove the staple case from the cartridge.
Page 262: Moving The Printer
Maintaining the printer Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. Push the staple cartridge into the ﬁnisher until it clicks into place. Close the stapler door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 263 Maintaining the printer • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. •...
Page 264: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Page 265: Viewing Reports
Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 266: Restoring Factory Default Settings
Managing the printer Notiﬁcation Description The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled. The printer stops when some supplies become empty to prevent damage. Click Submit. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
Page 267: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. •...
Page 268 Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
Page 269 Clearing jams Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. Notes: – If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in the mailbox bin.
Page 270: Identifying Jam Locations
Clearing jams • If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back. Note: If the paper is not under the bin arm, then a jam occurs due to an overﬁlled bin. Use recommended paper •...
Page 271 Clearing jams • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Area name Staple access door Duplex unit Trays Staple ﬁnisher rear door Lower rear door Upper rear door Mailbox Multipurpose feeder Front cover Standard bin Automatic document feeder (ADF)
Page 272: Paper Jam In The Front Cover
Clearing jams Paper jam in the front cover CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open the front cover and the multipurpose feeder.
Page 273 Clearing jams Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 274 Clearing jams Insert the imaging unit. Note: Use the arrows on the side of the printer as guides. Insert the toner cartridge. Note: Use the arrows on the side of the printer as guides.
Page 275: Paper Jam In The Rear Door
Clearing jams Close the multipurpose feeder door and the front cover. Paper jam in the rear door CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 276 Clearing jams Open the rear door. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 277 Clearing jams Close the rear door.
Page 278 Clearing jams Push the back of the standard tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 279: Paper Jam In The Standard Bin
Clearing jams Insert the standard tray. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 280: Paper Jam In The Duplex Unit
Clearing jams Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 281: Paper Jam In Trays
Clearing jams Insert the tray. Paper jam in trays Pull out the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 282: Paper Jam In The Multipurpose Feeder
Clearing jams Insert the tray. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 283: Paper Jam In The Mailbox
Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide. Paper jam in the mailbox Open the rear mailbox door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 284 Clearing jams Close the door. If the jam is in the mailbox bin, then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 285: Paper Jam In The Automatic Document Feeder
Clearing jams Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover.
Page 286 Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the ADF cover. Open the scanner cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the scanner cover.
Page 287: Paper Jam In The Staple Finisher
Clearing jams Paper jam in the staple ﬁnisher Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 288: Staple Jam In The Finisher
Clearing jams Open the staple ﬁnisher rear door, and then remove the jammed paper. Close the door. Staple jam in the ﬁnisher Open the staple access door.
Page 289 Clearing jams Remove the staple cartridge holder. Open the staple guard, and then remove the loose staples. Close the staple guard.
Page 290 Clearing jams Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. Insert the staple cartridge holder. Close the staple access door.
Page 291: Troubleshooting
Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Page 292 Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray or feeder, specify the size and type of paper in the Paper menu on the control panel, and then touch Finished changing paper. •...
Page 293 Troubleshooting Close ﬁnisher rear door Close the rear door of the ﬁnisher. Close ﬂatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job.
Page 294 Troubleshooting Defective ﬂash detected [51] Try one or more of the following: • Replace the defective ﬂash memory card. • From the printer control panel, touch Continue to ignore the message and continue printing. • Cancel the current print job. Disk full [62] Try one or more of the following: •...
Page 295 Troubleshooting Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Fax memory full From the control panel, touch Continue to clear the message and cancel the fax job. Do the following: •...
Page 296 Troubleshooting Imaging unit nearly low [84.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” section of the User’s Guide.
Page 297 Troubleshooting Insert Tray [x] Insert the indicated tray into the printer. Install bin [x] Try one or more of the following: • Install the speciﬁed bin: Turn off the printer. Unplug the power cord from the electrical outlet. Install the speciﬁed bin. Connect the power cord to a properly grounded electrical outlet.
Page 298 Troubleshooting Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Delete other held jobs to free up additional printer memory. Load [paper source] with [custom string] [paper orientation] Try one or more of the following: •...
Page 299 From the printer control panel, touch Cancel job to cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 300 If necessary, touch Continue to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com...
Page 301 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 302 Turn off the printer. Unplug the power cord from the electrical outlet. Remove the indicated bin. Contact customer support at http://support.lexmark.com or your service representative. • From the printer control panel, touch Continue to clear the message and print without using the speciﬁed bin.
Page 303 If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine Lexmark parts and supplies”...
Page 304 Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the...
Page 305 Troubleshooting Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace jammed originals if restarting job. Try one or more of the following: • Touch Cancel job to clear the message and cancel the scan job.
Page 306 Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product.
Page 307 Troubleshooting The following error codes indicate that a non‑genuine Lexmark imaging unit is installed: 32.14 32.17 32.20 32.23 32.26 32.29 32.32 32.35 32.38 For more information, see “Using genuine Lexmark parts and supplies” on page 250. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or go to www.lexmark.com.
Page 308 Troubleshooting Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to cancel the job. Note: This attempts to enable the scanner.
Page 309 • Turn off the printer, and then turn it back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 310 Troubleshooting Too many disks installed [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra printer hard disks. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Too many ﬂash options installed [58] Turn off the printer.
Page 311: Solving Printer Problems
Troubleshooting Unsupported option in slot [x] [55] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
Page 312 Troubleshooting Action Step 3 Go to step 4. Plug one end of the power cord into the Check if one end of the power cord is plugged into the printer and printer and the other the other to a properly grounded electrical outlet. to a properly grounded electrical Is the power cord plugged into the printer and a properly grounded...
Page 313 Troubleshooting Action Step 9 Go to step 10. Turn off the printer, remove all packing Make sure to install all hardware options properly and remove any materials, then packing material. reinstall the hardware options, Are all hardware options properly installed and all packing material and then turn on the removed? printer.
Page 314 Troubleshooting Hardware and internal option problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 3.
Page 315 Troubleshooting Internal print server does not operate correctly Action Step 1 Go to step 2. Check if the internal print server is Reinstall the internal print server. supported by the Remove, and then install the internal print server. For more printer.
Page 316 Troubleshooting Tray problems Action Step 1 The problem is Go to step 2. solved. Pull out the tray, and then do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 317 Troubleshooting USB/parallel interface card does not operate correctly Action Step 1 Go to step 2. Check if you have a supported USB or Make sure the USB or parallel interface card is installed. parallel interface Install the USB or parallel interface card. For more information, card.
Page 318 Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies ﬂat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 319: Solving Print Problems
Troubleshooting Solving print problems Printing problems Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 320 Troubleshooting Action Step 5 The problem is Contact customer solved. support. Add printer memory. Resend the print job. Are the documents printed? Envelope seals when printing Action Contact customer The problem is Use envelopes that have been stored in a dry environment. support.
Page 321 Troubleshooting Action Step 5 Contact customer The problem is support. solved. Check if the USB port is disabled by the system support person. Does the error message still appear? Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode.
Page 322 Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the trays are not linked. Resend the print job. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Step 1 The problem is...
Page 323 Troubleshooting Action Step 2 The problem is Contact customer solved. support. Open the document you want to print in Adobe Acrobat. Click File > Print > Advanced > Print As Image > OK > OK. Do the ﬁles print? Printing slows down Notes: •...
Page 324 The problem is Contact customer solved. support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 325 Troubleshooting Print job takes longer than expected Action Step 1 The problem is Go to step 2. solved. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 326 Troubleshooting Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is Go to step 2.
Page 327 Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >...
Page 328 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.
Page 329 Troubleshooting Action Step 1 The problem is Go to step 2. solved. Make sure the size of the paper loaded in the tray matches the fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. Resend the print job.
Page 330 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Replace the imaging unit, and then resend the print job. Did the gray background disappear from the prints? Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2.
Page 331 Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is Go to step 2. solved. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 332 Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 333 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 334 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 335 Troubleshooting Action Step 4 From the printer Go to step 5. control panel, set the Check if the paper loaded in the tray has texture or rough ﬁnishes. paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded in the tray.
Page 336 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type, texture and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper type, texture, and Resend the print job.
Page 337 Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
Page 338 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 339 Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type Load paper with the correct paper type and weight in the tray.
Page 340 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 341 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 342 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper texture, type, and weight from the...
Page 343 Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 The problem is Go to step 2. solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 344 Troubleshooting Action Step 1 Go to step 2. Specify the paper type, texture, and From the Paper menu on the printer control panel, check the paper weight from the tray type, texture, and weight. settings to match the paper loaded in the Do the paper type, texture, and weight match the paper loaded in tray.
Page 345 Troubleshooting Action Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved.
Page 346: Solving Copy Problems
Troubleshooting Action Step 5 Contact customer The problem is support. solved. Replace the imaging unit, and then resend the print job. Do vertical voids appear on prints? Solving copy problems • “Copier does not respond” on page 346 • “Partial document or photo copies” on page 346 •...
Page 347 Troubleshooting Action Step 2 Go to step 3. Change the paper size setting to match Check if the paper size setting matches the size of the paper the paper loaded in loaded in the tray. the tray, or load the From the Paper menu on the printer control panel, check the tray with paper that Paper Size setting.
Page 348 Troubleshooting Action Step 5 Go to step 6. Place the document or photo facedown Check the placement of the document or photo. on the scanner glass Make sure the document or photo is loaded facedown on the in the upper left scanner glass in the upper left corner.
Page 349: Solving Fax Problems
Troubleshooting Scanner unit does not close Action Check if there are no obstructions between the scanner unit and The problem is Contact customer the printer. solved. support. Lift the scanner unit. Remove any obstruction that keeps the scanner unit open. Lower the scanner unit.
Page 350 Troubleshooting Cannot send or receive a fax Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Is there an error or status message on the display? Step 2 Go to step 3.
Page 351 Troubleshooting Action Step 6 Go to step 7. Connect the printer to an analog phone Check if the printer is connected to an analog phone service or the service or the correct correct digital connector. digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 352 Troubleshooting Action Step 9 The problem is Go to step 10. solved. Temporarily disable call waiting. Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting. Try sending or receiving a fax. Can you send or receive a fax? Step 10 The problem is Go to step 11.
Page 353 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Can send but not receive faxes Action...
Page 354 Troubleshooting Action The problem is Contact customer From the home screen, navigate to: solved. support. > Settings > General Settings > Run initial setup > Yes > Submit Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display.
Page 355: Solving Scanner Problems
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 356 Troubleshooting Cannot scan from a computer Action Step 1 Go to step 3. Go to step 2. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Step 2 Clear the error Go to step 3.
Page 357 Troubleshooting Action Step 3 Go to step 4. “Cleaning the scanner glass” on Clean the scanner glass and the ADF glass using a clean, lint‑free page 246. cloth dampened with water. Is the scanner glass clean? Step 4 Go to step 5. Place the document or photo facedown Check the placement of the document or photo.
Page 358 Troubleshooting Action Step 2 Change the ﬁle Go to step 3. name. Check if the ﬁle name is already in use. Is the ﬁle name already in use? Step 3 Close the ﬁle you are Go to step 4. scanning. Check if the document or photo you want to scan is open in another application or being used by another user.
Page 359 Troubleshooting The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on. Is the printer turned on? Step 2 Go to step 3. Connect the printer cable securely to the Check if the printer cable is securely attached to the printer and printer and the the computer, print server, option, or other network device.
Page 360: Solving Home Screen Application Problems
Troubleshooting Solving home screen application problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 361 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 362: Contacting Customer Support
Troubleshooting Contacting customer support Technical support via telephone is available. In the U.S. or Canada, call 1-800-539-6275. To contact technical support in other countries or regions, send an e‑mail, or chat, go to http://support.lexmark.com.
Page 363: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 364 Notices Trademarks Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 365 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 366 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 367 Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark. Laser notice The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements...
Page 368: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 369 Notices Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed between one hour and one month. Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.
Page 370 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 371 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 372 Notices safety certiﬁcation body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spéciﬁcations techniques d’Industrie Canada.
Page 373 Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The ﬁlter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 374 This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts...
Page 375 Notices If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended.
Page 376 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 377: Index
Index Index checking the virtual display buttons, touch screen Numerics using 18 using the Embedded Web 2100‑sheet tray Server 264 loading 68 checking virtual display 550‑sheet tray using the Embedded Web cables installing 46 Server 264 Ethernet 49 cleaning USB 49 exterior of the printer 245 canceling a print job accessing the Embedded Web...
Page 378 Index connecting printer to distinctive Copy Settings menu 192 custom paper type ring service 132 copy troubleshooting assigning 82 connecting to a wireless network copier does not respond 346 custom paper type name using PIN (Personal partial document or photo creating 81 Identiﬁcation Number) copies 346...
Page 379 Index erasing hard disk memory 242 creating shortcuts using the erasing non‑volatile memory 242 Embedded Web Server 113 Eco‑Mode setting 237 erasing volatile memory 241 creating shortcuts using the Edit Security Setups menu 177 Error reading USB drive. Remove printer control panel 113 embedded solutions information USB.
Page 380 Index Fax Station Name not set up. Finishing menu 224 holding faxes 138 Contact system ﬁrmware card 27 hole punch box administrator. 295 ﬂash drive emptying 248 Fax Station Number not set up. printing from 95 home screen Contact system Flash Drive menu 216 customizing 21 administrator.
Page 381 Paper Size/Type 151 Maintenance kit nearly low feeder 75, 84 Paper Texture 154 [80.xy] 300 loading, trays 58, 84 Paper Weight 156 Maintenance kit very low, [x] Lexmark Print Parallel [x] 171 estimated pages remain using 94 PCL Emul 231 [80.xy] 300...
Page 382 Index PDF 230 Non‑Lexmark [supply type], see PostScript 230 User’s Guide [33.xy] 300 page setup Quality 226 non‑volatile memory 241 e‑mail options 118 Reports 163 erasing 242 fax options 140 Security Audit Log 180 Not enough free space in ﬂash...
Page 383 Embedded toner rubs off 343 printer hard disk memory Web Server 249 toner specks appear on erasing 242 using genuine Lexmark 250 prints 344 printer information PCL Emul menu 231 transparency print quality is where to ﬁnd 9...
Page 384 [31.xy] 306 Install Tray [x] 297 disabled. 300 Replace roller kit [81.xx] 306 Insufficient memory to collate Non‑Lexmark [supply type], see Replace separator pad 306 job [37] 297 User’s Guide [33.xy] 300 Replace unsupported cartridge Not enough free space in ﬂash [32.xy] 306...
Page 385 311 using 86, 236 problem persists. printer options troubleshooting recycling [840.02] 308 internal option is not Lexmark packaging 239 Scanner jam access cover detected 314 Lexmark products 239 open 308 internal print server 315 toner cartridges 240 Scanner jam, open and close...
Page 386 Index Replace last scanned page and scan image Scanner jam, open and close jammed originals if restarting output ﬁle type 147 automatic feeder top cover job. 305 scan options [2yy.xx] 308 replace maintenance kit to darkness 147 Scanner jam, remove all originals resume printing [80.xy] 305 ﬁle name 146 from the scanner [2yy.xx] 308...
Page 387 FTP destination 142 conserving 236 transparencies showing icons on the home storing 253 copying on 101 screen 21 using genuine Lexmark 250 loading 75 sides (duplex) using recycled paper 236 tips 85 copy options 110 supplies, ordering Tray [x] paper size...
Page 388 Index fax and e‑mail functions are not unexpected page breaks scanning takes too long or set up 353 occur 326 freezes the computer 358 solving basic printer troubleshooting, print quality problems 311 blank pages 332 the scanner does not characters have jagged understanding the home screen respond 359 edges 327...
Page 389 Index voids appear 345 VoIP adapter 126 volatile memory 241 erasing 241 volatility statement of 241 Weblink server not set up. Contact system administrator. 311 wiping the printer hard disk 242 Wireless menu 168 wireless network conﬁguration information 53 wireless network setup using the Embedded Web Server 55 wireless setup wizard...

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