Power Supply Unit Indicator Codes; Locating The Service Tag Of Your System - Dell EMC PowerEdge C6400 Installation And Service Manual

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Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows whether power is
present or if a power fault has occurred.
NOTE:
The 2400 W and 2000 W PSUs use a C19 or C20 connector. The 1600 W PSUs use a C13 or C14 connector.
Figure 9. AC PSU status indicator
1. AC PSU status indicator/handle
Table 3. AC PSU status indicator codes
Power indicator codes
Green
Blinking amber
Not illuminated
Blinking green
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This

Locating the Service Tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found
on the front of the enclosure by pulling out the EST tag. This information is used by Dell to route support calls to the appropriate
personnel.
Condition
A valid power source is connected to the PSU and the PSU is operational.
Indicates a problem with the PSU.
Power is not connected to the PSU.
When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION:
Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage.
CAUTION:
The PSUs must have the same type of label; for example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is
not supported, even if the PSUs have the same power rating. This results in a PSU mismatch
condition or failure to turn the system on.
CAUTION:
When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a high output configuration to a low output
configuration or vice versa, you must turn off the system.
CAUTION:
AC PSUs support both 240 V and 120 V input voltages with the exception of
Titanium PSUs, which support only 240 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a mismatch.
CAUTION:
If two PSUs are used, they must be of the same type and have the same
maximum output power.
Dell EMC PowerEdge C6400 overview
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