Supported configurations..............................6 Front view of the PowerEdge C6400 enclosure......................8 Front view of the control panels............................9 Back view of the PowerEdge C6400 enclosure with PowerEdge C6420 sleds............10 Sled to hard drive mapping...............................11 Diagnostic indicators................................ 12 Hard drive indicator codes............................12 NIC indicator codes..............................
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Installing the 3.5 inch drive cage..........................71 Backplanes and expander board............................ 72 Removing the backplane............................74 Installing the backplane............................. 75 Removing the backplane expander board....................... 77 Installing the backplane expander board......................... 78 Backplane cable routing............................79 Dell PowerEdge C6400 Installation and Service Manual Contents...
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5 Getting help..............................87 Receiving automated support with SupportAssist ..................... 87 Contacting Dell................................. 87 Documentation feedback..............................88 Accessing system information by using QRL....................... 88 Quick Resource Locator for C6400 and C6420 systems..................88 Dell PowerEdge C6400 Installation and Service Manual Contents...
PowerEdge C6400 overview The PowerEdge C6400 is an ultra-dense 2U enclosure that can support up to four independent two-socket (2S) sleds. The PowerEdge C6400 enclosure supports the following drive configurations: • up to 24 x 2.5 inch SAS or SATA drives •...
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Figure 1. Supported configurations for PowerEdge C6400 Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
Front view of the PowerEdge C6400 enclosure Figure 2. Front view of the enclosure with 24 x 2.5 inch drives left control panel drive bay right control panel EST tag Figure 3. Front view of the enclosure with 12 x 3.5 inch drives...
Press the system ID button: system identification button for sleds 1 and 3 • To locate a particular sled within the enclosure. • To turn the system ID on or off. Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
ID button (for more than five seconds) to enter the BIOS progress mode. Back view of the PowerEdge C6400 enclosure with PowerEdge C6420 sleds Figure 5. Back view of the enclosure with sleds sled 3 power supply unit (2)
3–5 mapped to sled 2 drives 6–8 mapped to sled 3 drives 9–11 mapped to sled 4 NOTE: The warranty of the drives are linked to the Service Tag of the corresponding sled. Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
Flashes green, amber, and then turns off Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has occurred. Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the enclosure by pulling out the EST tag. This information is used by Dell to route support calls to the appropriate personnel.
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Figure 11. Locating the Service Tag of your system information tag (top view) QR code label Express Service Tag label Dell PowerEdge C6400 Installation and Service Manual PowerEdge C6400 overview...
Managing your system For information about systems management Dell.com/openmanagemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.
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Dell Event and Error Messages Reference Guide. Troubleshooting your system For information about identifying and Dell.com/poweredgemanuals troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. Dell PowerEdge C6400 Installation and Service Manual Documentation resources...
Dimensions of the PowerEdge C6400 enclosure • Chassis weight • PSU specifications • Hard drives and storage specifications • Environmental specifications Dimensions of the PowerEdge C6400 enclosure Figure 12. Dimensions of PowerEdge C6400 enclosure Dell PowerEdge C6400 Installation and Service Manual Technical specifications...
Chassis weight Table 7. Chassis weight of the PowerEdge C6400 enclosure with PowerEdge C6420 sleds System Maximum weight (with all sleds and drives) 12 x 3.5-inch hard drive systems 43.62 Kg (96.16 lb) 24 x 2.5-inch hard drive systems 41.46 Kg (91.40 lb)
Table 11. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) Dell PowerEdge C6400 Installation and Service Manual Technical specifications...
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). 40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 Dell PowerEdge C6400 Installation and Service Manual Technical specifications...
Maximum corrosive contaminant levels measured at ≤50% relative humidity. Standard operating temperature specifications NOTE: Not available: Indicates that the configuration is not offered by Dell EMC. Not supported: Indicates that the configuration is not thermally supported. NOTE: All components including the DIMMs, communication cards, M.2 SATA, and PERC cards can be supported with sufficient thermal margin if the ambient temperature is equal to or below to the maximum continuous operating temperature listed in these tables with the exception of the Mellanox DP LP card.
5117F 113W CPU1: 8 Expanded operating temperature specifications Table 23. Expanded operating temperature Expanded operating temperature Specifications Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point. Dell PowerEdge C6400 Installation and Service Manual Technical specifications...
PCIe cards with power rating greater than 25 W are not supported. • AEP DIMM and LRDIMM are not supported. • Support only for CPU’s with wattages up to 105 W along with the PERC H330. Dell PowerEdge C6400 Installation and Service Manual Technical specifications...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
(4) right midplane fan cage (2) fan (4) right linking board backplane drive cage expander board left midplane left linking board chassis management board power interposer board Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
PCIe expansion card riser assembly PowerEdge C6420 sled The PowerEdge C6420 sled is a server unit that is installed into the PowerEdge C6400 enclosure. The sled features dual processors, memory, a PCIe expansion slot, mezzanine cards, and onboard storage (SD card and M.2 SATA).
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Figure 15. Removing a sled Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Installing a sled Prerequisites Follow the safety guidelines listed in Safety instructions. If installed, remove the sled blank. Steps Slide the sled into the enclosure until it locks into place. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Figure 17. Installing a sled Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
After working inside your system. NOTE: To add the Service Tag of the system board to match the Service Tag of the physical node, contact Dell Technical Support. Hard drives Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported. CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Mixing hard drive blanks from previous generations of PowerEdge servers is not supported. Steps Press the release button, and slide the hard drive blank out of the hard drive slot. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Follow the procedure listed in After working inside your system. Removing the hard drive from the hard drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier. Using the Phillips #1 screwdriver, replace the screws to secure the hard drive to the hard drive carrier. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Steps Press the release latch and slide the PSU out of the system by using the PSU handle.
The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Press and hold the cover release latch lock down. With your palm on one of the traction pads, slide the system cover toward the rear of the system. Lift the cover from the system. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Using the Phillips #1 screwdriver, remove the screws that secure the backplane cover to the enclosure. Slide the backplane cover toward the back of the enclosure and lift the cover away. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Align the screw holes on the backplane cover with the screw holes on the chassis by sliding the cover toward the front of the enclosure. Using the Phillips #1 screwdriver, tighten the screws to secure the backplane cover to the enclosure. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Follow the procedure listed in Before working inside your system. Steps Disconnect the fan cable from the connector on the cooling fan cage and lift the fan out. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Align the cooling fan with the fan slot on the cooling fan cage, and push the cooling fan until it is firmly seated. Connect the fan cable to the connector on the cooling fan cage. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Before working inside your system. Remove the cooling fans. Steps Disconnect the fan power cable from the chassis management board. Lift the cooling fan cage out of the chassis. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Install the fan cage onto the chassis, and push until it is firmly seated on the guide holes. Connect the fan power cable to the connector on the chassis management board. To prevent the cable from being damaged, route this cable properly. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Check the management software to see if all the fans are rotating at the optimal speed. Related links Installing a cooling fan Power interposer board Figure 35. Power interposer board backplane power connector release lever Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Holding the release latch, lift the PIB up and away from the guide hooks on the chassis. Using the Phillips #2 screwdriver, remove the screws that secure the midplane power cables to the PIB. Figure 36. Removing the PIB Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Follow the safety guidelines listed in Safety instructions. Steps Using the Phillips #2 screwdriver, replace the screws that secure the midplane power cable to the PIB. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Align and insert the PIB on the guide hooks on the chassis. Push the PIB down to secure it with the lock on the chassis. Figure 39. Installing the PIB Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Follow the procedure listed in Before working inside your system. Remove the power supply units. Remove the power interposer board. Disconnect all the cables that are connected to the chassis management board. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Push the board toward the back of the enclosure to align the screw holes on the board and standoffs chassis. Using the Phillips #2 screwdriver, replace the screws to secure the board in place. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Using the Phillips #1 screwdriver, remove the screw that secures the linking board to the enclosure. Lift the linking board out of the enclosure. Disconnect all the attached cables. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Figure 43. Removing the right linking board Figure 44. Removing the left linking board Next steps Install the linking board. Related links Removing a sled Removing the cooling fan cage Installing the linking board Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Align the board with the standoff on the chassis and slide the board into place. Using a Phillips #1 screwdriver, replace the screw on the linking board to secure the board in place. Figure 45. Installing the right linking board Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Install the fan cage. Install the sleds into the enclosure. Follow the procedure listed in After working inside your system. Related links Installing the cooling fan cage Installing a sled Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Using the Phillips #1 screwdriver, remove the screws that secure the midplane to the chassis. Lift the midplane out of the chassis. Using the Phillips #1 screwdriver, remove the screws that secure the power cables to the midplane. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Using the Phillips #1 screwdriver, connect and secure the power cables to the midplane. Place the midplane into the chassis. Using the Phillips #1 screwdriver, tighten the screws that secure the midplane to the chassis. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Remove the cooling fan cage. Disconnect all the connected cables. Steps Using the Phillips #1 screwdriver, remove the screws that secure the midplane. Slide and lift the midplane out of the chassis. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Using the Phillips #1 screwdriver, connect and secure the power cables to the midplane. Place the midplane into the chassis. Using the Phillips #1 screwdriver, secure the midplane to the chassis with the screws. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Install the cooling fan cage. Install the sleds into the enclosure. Follow the procedure listed in After working inside your system. Related links Installing the cooling fan cage Installing a sled Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Removing the 2.5 inch drive cage Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Installing the 2.5 inch drive cage Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the slot number of each drive and temporarily label them before removal so that you can replace them in the same slots. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations. Follow the safety guidelines listed in Safety instructions. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Related links Installing a hard drive Installing the cooling fan cage Backplanes and expander board Figure 57. 24 x 2.5 inch backplane SATA connector (24) expander power connector Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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SAS expander E connector SAS expander D connector PERC 3 expander and PERC 4 expander connector PERC 1 expander and PERC 2 expander connector SAS expander C connector Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Orient the drive cage so that the drive bays are facing down. Using the Phillips #2 screwdriver, remove the screws that secure the backplane to the drive cage. Lift the backplane away from the drive cage. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Observe the routing of the cables on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. Follow the safety guidelines listed in Safety instructions. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Reconnect all the disconnected cables. Install the drive cage into the enclosure. Follow the procedure listed in After working inside your system. Related links Installing the 2.5 inch drive cage Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Lift the backplane expander board out of the enclosure. Figure 63. Removing the backplane expander board Next steps Install the backplane expander board. Related links Removing the 2.5 inch drive cage Installing the backplane expander board Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Next steps Reconnect all the disconnected cables. Install the drive cage. Follow the procedure listed in After working inside your system. Related links Installing the 2.5 inch drive cage Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
3 linking board connector for sled 4 SATA cable for sled 3 SATA cable for sled 4 backplane signal cable 3 backplane signal cable 4 Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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3 linking board connector for sled 4 expander SAS E cable expander SAS F cable backplane to expander board power cable expander SAS D cable Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Remove all the drives. Disconnect all the backplane cables from the linking board and chassis management board. Remove the drive cage from the enclosure. Disconnect control panel cables from the midplane. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Lift the control panel assembly away. Figure 68. Removing the left control panel assembly Figure 69. Removing the right control panel assembly Next steps Install the control panel assembly. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Route the control panel cable through the cable retention clips. Install the control panel assembly and secure it in place with screws. Figure 70. Installing the left control panel Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Observe the routing of the cables on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped. Follow the safety guidelines listed in Safety instructions. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Connect the cable to the sensor board assembly. Install the sensor board assembly into the drive cage. Replace the screw that secures the sensor board assembly to the drive cage. Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
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Follow the procedure listed in After working inside your system. Related links Installing the 2.5 inch drive cage Installing the 3.5 inch drive cage Installing a hard drive Dell PowerEdge C6400 Installation and Service Manual Installing and removing enclosure components...
Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.
Documentation feedback You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your feedback. Accessing system information by using QRL You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system. The QRL is located on the top of the system cover and provides access to generic information about your system.