Troubleshooting; Command Workstation Or Command Workstation Le Does Not Respond - Toshiba FIERY GA-1121 Management Manual

C
C-2 Troubleshooting

Troubleshooting

Before you call for service, follow the suggestions in this section. If you are unable to
resolve the problem, make a note of the error condition and contact your authorized
service/support center.
Command WorkStation or Command WorkStation LE does not
respond
If the Command WorkStation or Command WorkStation LE windows do not update,
log off and then quit Command WorkStation or Command WorkStation LE. Restart
Command WorkStation or Command WorkStation LE, or restart the computer. To
force an exit from Command WorkStation, press Ctrl-Alt-Delete, and use the Task
Manager to close Command WorkStation.
If the Command WorkStation or Command WorkStation LE windows do not update,
or no jobs are displayed, and the mouse has no effect (you cannot select a job or a
window, use a right mouse command, or choose a menu item), the GA-1121 is down
or network communication has failed.
At the GA-1121, disconnect and reconnect the network cable, and try printing a Test
Page or Configuration page. If that fails, restart the server.
If the GA-1121 Control Panel does not respond to the Menu button, turn off and on
the GA-1121. When the GA-1121 reaches Idle, restart your job management
application.