Troubleshooting; Printer Problems; Media Problems - Toshiba B-FV4T-GS12-QM-R Owner's Manual

5 Troubleshooting
5 Troubleshooting
This chapter provides the information about printer problems and solutions.
5.1 Printer Problems
The printer is not turned on

Did you attach the AC power cord?

Make sure the power supply's connector is inserted into the printer power jack.

Check the power connection from the wall socket to the printer. Test the power
cord and the socket with other electrical devices.

Disconnect the printer from the wall socket, and connect it again.
The printer does not feed the media out

The media is not loaded correctly. See Section 2.3, "Loading Media" to reload
the media.

If there is a paper jam, clear it.
I accidentally press the feed button while the printer module is opened

Close the printer module and press the FEED button.
5.2 Media Problems
The media is out

Load a new media roll.
The paper is jammed

Open the printer and clear the jammed paper.

Make sure the paper is held properly by the Media Guides.
The printing position is not correct

Did you use the correct media type for printing?
Toshiba B‐FV4T Owner's Manual
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