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C
C-5 Troubleshooting
Mac OS users may be unable to connect to the GA-1121 if a network administrator
has assigned it to a different zone, or has added zones where previously there were
none.
If you have configured the GA-1121 and set up client computers and network servers
according to guidelines in the
Guide, try printing a Test Page (in Command WorkStation or Command WorkStation
LE, choose Print Pages from the Server menu).
If you can print the Test Page but still cannot print a document from a remote
computer, contact the system administrator to troubleshoot the network connection.
If you are unable to connect, and you cannot print the Test Page, check the copier/
printer's touch panel display.
If this happens
The copier/printer is not in
Standby mode.
You still cannot print a
Test Page.
Setup error messages
For information on Setup error messages, see the
Configuration Guide
and the
Try this
The copier/printer's Automatic Power-Off function may have
shut down the copier/printer.
Turn the copier/printer on, and then try printing a Test Page
again when the copier/printer has warmed up.
Make a copy. If you can make a copy, restart the GA-1121,
and when you see Idle on the status line of the GA-1121
display, try printing a Test Page again. If the Test Page still
fails to print, contact your authorized service/support center.
Configuration
User Software Installation
Guide.
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