Required Documents For Hardware Installation; Hardware Requirements - Avaya Interactive Response Installation Manual

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system. LAN connectivity also provides connections to optional speech servers and other
external systems. For more information, see Connecting the platform to the LAN on page 15.
Digital trunks (either T1 or E1) from a telecommunications switch can provide telephony
connectivity. For more information, see Connecting the platform to the telephone network on
page 18. If the Avaya IR solution uses Voice over IP (VoIP), the LAN provides the telephony
connectivity to the switch.
In addition to LAN and telephony connectivity, the system requires an external modem for
data communications with Avaya Services. The system uses this modem to send alarms to
Avaya and to allow Avaya Services access to your system for maintenance purposes. If you
do not have a maintenance agreement with Avaya or a third-party service provider, the
modem is not required. For more information, see Installing the modem on page 18.
Required documents for hardware
installation
The following documents are required to install the hardware platform.
For installation of the Sun Blade 150 platform:
Sun Blade 150 Getting Started
Sun Blade 150 Service Manual
AG4000 Installation and Developer's Manual
System Administration Guide, Volume 3
For installation of the Sun Fire 280R platform:
Sun Fire Server Owner's Guide
Sun Fire 280R Server Service Manual
AG4000 Installation and Developer's Manual
System Administration Guide, Volume 3
These documents are available in Avaya IR System Help (under "Print documents") or from
the Sun Web site (http://www.sun.com) and NMS Web site
(http://www.nmscommunications.com).

Hardware requirements

The Avaya IR system consists of several required hardware components.
Hardware installation
Issue 1.0 September 2003 11

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