Table Of Contents - Avaya Interactive Response Installation Manual

Installation .............................................................................................................................. 7
Overview of installation process...................................................................................... 8
Hardware installation .................................................................................................... 10
Hardware installation scenarios.................................................................................. 10
Required documents for hardware installation ........................................................... 11
Hardware requirements .............................................................................................. 11
Installing the hardware platform.................................................................................. 13
Installing telephony cards ........................................................................................... 13
PCI slotting rules......................................................................................................... 14
Connecting the platform to the LAN............................................................................ 15
Connecting the platform to the telephone network ..................................................... 18
Installing the modem................................................................................................... 18
Configuring the modem .............................................................................................. 19
Setting up pre-installed software................................................................................... 21
Preparing for configuring the pre-installed software ................................................... 21
Pre-installed software packages................................................................................. 22
Configuring the pre-installed software ........................................................................ 23
Installing the system base software from CD................................................................ 31
Preparing for software installation .............................................................................. 31
Software packages installed from CD......................................................................... 32
Installing system software........................................................................................... 33
Installing packages ....................................................................................................... 42
Installing the NMS package ........................................................................................ 42
Installing the VoIP package ........................................................................................ 43
Installing individual packages ..................................................................................... 44
Installing optional packages........................................................................................ 46
Provisioning feature channels..................................................................................... 46
Installing database software ....................................................................................... 47
Working with service packs........................................................................................... 53
When to install a service pack .................................................................................... 53
Determining the software release ............................................................................... 54
Verifying the service pack........................................................................................... 54
Determining if a service pack is present ..................................................................... 55
Obtaining a service pack ............................................................................................ 55
Installing a service pack.............................................................................................. 56
Setting up features ........................................................................................................ 58
Setting up user accounts ............................................................................................ 58
Starting the Web Administration interface .................................................................. 60
Setting up features...................................................................................................... 61
Contents
Issue 1.0 September 2003 5