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Installation
Hardware installation
The Avaya IR hardware consists of commercial off-the-shelf components. Installing those
components requires that you follow the instructions provided by the manufacturer with
additional information provided in this section.
This section includes the following topics:
Hardware installation scenarios ...................................................... 10
Required documents for hardware installation ................................ 11
Hardware requirements................................................................... 11
Installing the hardware platform ...................................................... 13
Installing telephony cards................................................................ 13
PCI slotting rules ............................................................................. 14
Connecting the platform to the LAN ................................................ 15
Connecting the platform to the telephone network.......................... 18
Installing the modem ....................................................................... 18
Configuring the modem................................................................... 19
Hardware installation scenarios
If you purchased an Avaya IR system that includes hardware and software, the hardware
components are usually installed by an Avaya service technician or third-party service
provider as part of the product maintenance agreement.
If you purchased a software-only system, you are responsible for obtaining the hardware
components and either installing the hardware platform or arranging for installation by an
Avaya service technician or third-party service provider. For information about the
recommended hardware platform, see Hardware requirements on page 11.
In either scenario, the Avaya IR hardware platform (either the Sun Blade 150 or Sun Fire
280R) must be installed on a local area network (LAN) and have connectivity to a telephony
network with which the system will interact for voice communications. Connectivity to a LAN
provides the required connection to a separate server for backing up and restoring the
10 Avaya IR R1.2 Installation
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