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Avaya Tenovis Integral-55 Configuration Note page 24

E1/qsig - emea

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AVAYA E1/QSIG
TAC (Trunk Access Code). When an outgoing call is made using a TAC, or a
call was extended by an attendant using DTGS (Direct Trunk Group
Selection), the user has intentionally chosen a particular Trunk Group for the
outgoing call. ANF-PR will not replace the path in this case.
8.9
The Avaya/Tenovis PBX does not support call queuing on QSIG
trunks. Hence, calls cannot be queued to MAS ports. The user audible
behavior is that during peak traffic, when all MAS ports are busy, a
caller will hear a fast busy. They should hang up and try at a later time.
8.10 When configuring an N+1 MM environment the following changes
should be made to the MAS Service in the services applet, all steps
should be completed:
1. Double click the Monitor icon on the desktop.
2. Select Services
3. Locate the Message Application Service
4. Right click the Message Application Service and select properties from the
menu.
5. Select the Recovery tab.
6. For First Failure select Run File.
7. Select the Browse button and locate the QSIGRecover file:
\\Avaya_Support\Tools\QSIGRecover\QSIGRecover.exe
8. Enter the following in the Command Line Parameters box:
If you have one E1 board in your MAS:
If you have two E1 boards in your MAS:
If you have three E1 boards in your MAS:
9. Check the Append fail count to end of command line checkbox.
10. Repeat steps 6 to 8 for Second Failure.
11. For Subsequent Failures select Reboot The Computer.
12. Select OK to save changes.
13. Select Run from the Start Menu
14. Enter cmd and select OK
15. At the command prompt navigate to the Avaya_Support\Registry_Keys
folder.
16. Enter the following: stopdriversonshutdown.reg and press the return key.
Note: This registry file will apply a change to the registry key to stop the
Dialogic drivers when the MAS service is stopped.
17.
Close the command prompt.
8.11 Call transfers may not display the Call ID to ringing phones. The
Call ID is not provided until the subscriber answers the phone.
This issue was resolved in MM 3.0 where the Calling Party
Number (number only, not the name) is displayed.
Starting with MM 5.1, both name and calling party number will
be displayed on ringing phones. Please note, for name to be
The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1
/recover /boards 1
/recover /boards 2
/recover /boards 3
24

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