Error Or Warning Messages - Avaya 374 DECT Series Manual

Troubleshooting

Error or warning messages

Display shows
No access
No System. The handset beeps
once a minute (during max 30
minutes) with a low tone followed
by a high tone (if enabled, the
vibrator also follows the beeps).
No flash driver was found
Note:
This display message is only
shown in English.
Service needed Hardware error
Note:
This display message is only
shown in English.
Service needed Invalid IPDI
Note:
This display message is only
shown in English.
Service needed Parameters
corrupt.
Note:
This display message is only
shown in English.
Enter PIN code
Battery low, charge now
July 2017 Using Avaya 374x DECT handsets connected to Avaya Aura
Probable cause
The network is in range, but no
access rights.
The handset is out of coverage or
handset is defective.
Failed to read from flash.
There is a communication problem
between components in the
handset.
Easy replacement procedure not
followed correctly or failure during
easy replacement procedure.
The handset is defective.
The lock of the handset is
activated.
The battery level is low.
Manager and IP Office
Comments on this document? infodev@avaya.com
Action or comment
Switch handset Off and then
switch it On again or contact
system administrator.
Stop the beep with Sound off and
go into range.
Note:
When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system or
contact system administrator.
Send the handset for service.
Restart the handset. If the problem
persists, send the handset for
service.
Send the handset for service.
Select Reset on the middle soft
key if available or if no Reset
option is available or fault does not
resolve, the handset needs repair.
Note:
Display message only shown
in English.
Enter the required PIN code. If
PIN code lost enter new via PDM/
Device Manager or do a factory
reset via PDM/Device Manager.
Charge or replace the battery.
Table continues...
™ Communication
110