Malfunctions When Establishing An Outgoing Call; Check Connection Establishment; The Modem Connection Is Not Made - Siemens SIMATIC TS Adapter IE Manual

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8.5

Malfunctions when establishing an outgoing call

8.5.1

Procedure for checking the connection establishment

1. In the "Parameters > Outgoing Calls" tab, set the "Connection establishment" parameter

2. In the "Parameters > Outgoing Calls" tab, set the "Connection establishment" parameter

In the "Information > Status" tab of the configuration interface, you can view the status of the

connection establishment for the outgoing Call.

8.5.2

Diagnostics

The modem connection is not made. The DCD LED on the TS Adapter IE or on the external

modem remains unlit.

Remedy

1. Check the phone cables and the power connection of the TS Adapter IE.

2. Check the phone number in the "Parameters > Outgoing Calls" tab.

3. Check the following parameter in the "Parameters > Modem > Internal Modem" or

TS Adapter IE

Manual, 11/2010, A5E00977705-03

to "never" and click "Save Setting".

Any active connection establishment is aborted.

to "always" and click "Save Setting".

A new connection establishment is initiated.

"Parameters > Modem > External Modem" tab:

– To access an outside line, first dial

– Dial procedure

– Wait for dial tone

Activate this check box only if you are operating the modem on a main line.

8.5 Malfunctions when establishing an outgoing call

Error diagnostics

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