Troubleshooting - Johnson Controls TEC3000 Series Installation Manual

Table 14: TE-6300 Series Temperature Sensors (order separately) (for wireless TEC Models)
Sensor type
Thermistor (10k ohm)
Type II
1 Two TE-6001-8 Element Holders come with the platinum-equivalent averaging sensors. Order separately to use with a
nickel averaging sensor.
2 Order the TE-1800-9600 Mounting Hardware separately to mount the wall unit to a wallbox.

Troubleshooting

Table 15: Fault list
Faults
Remote Zone Temp Fail
Supply Temp Fail
Mounting style
Adjustable
Duct
Flange
Flush
Outside air
Strap-mount
Well
Probable causes
The External Zone
Temperature sensor has been
disconnected or has failed.
The External Supply
Temperature sensor has been
disconnected or has failed.
TEC3000 Series On/Off or Floating Fan Coil Thermostats Installation Guide
Probe length
8 in. (203 mm)
4 in. (102 mm)
8 in. (203 mm)
18 in. (457 mm)
4 in. (102 mm)
8 in. (203 mm)
N/A
3 in. (76 mm)
3 in. (76 mm)
6 in. (152 mm)
8 in. (203 mm)
Solutions
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset
sensors through the menu.
3. If the problem persists, order
replacement units and return
the affected devices to Johnson
Controls under the RMA program.
1. Check the wiring of the sensor.
2. If intentionally disconnected,
result fault by entering the menu,
enter Control Setup, and select
Inputs to reset the sensors.
3. If the problem persists, order
replacement units and return
the affected devices to Johnson
Controls under the RMA program.
Product code
number
TE-6361A-1
TE-636GM-1
TE-6361M-1
TE-6361P-1
TE-636JM-1
TE-636GV-2
TE-6361V-2
TE-6360F-0
TE-6360F-1
TE-6363P-1
TE-636S-1
TE-636AM-2
TE-6362M-1
53