Troubleshooting - Johnson Controls TEC3023-14-000 Installation Manual

Table 15: TE-6300 Series Temperature Sensors (order separately)
Sensor type
Thermistor (2.2k ohm)
Thermistor (10k ohm) Type
II
1 Two TE-6001-8 Element Holders come with the platinum-equivalent averaging sensors. Order separately to use with a nickel
averaging sensor.
2 Order the TE-1800-9600 Mounting Hardware separately to mount the wall unit to a wallbox.

Troubleshooting

Table 16: Fault list
Faults
Remote Zone Temp Fail
Supply Temp Fail
Internal Sensor Fail
Mounting style
Adjustable
Duct
Flange
Outside air
Wall 2
Well
Adjustable
Duct
Flange
Flush
Outside air
Strap-mount
Well
Probable causes
The External Zone Temperature
sensor has been disconnected or has
failed.
The External Supply Temperature
sensor has been disconnected or has
failed.
An internal sensor has failed on the
TEC.
TEC3000 Series Proportional Fan Coil Thermostats Installation Guide
Probe length
8 in. (203 mm)
8 in. (203 mm)
4 in. (102 mm)
8 in. (203 mm)
3 in. (76 mm)
n/a
8 in. (203 mm)
6 in. (152 mm)
8 in. (203 mm)
4 in. (102 mm)
8 in. (203 mm)
18 in. (457 mm)
4 in. (102 mm)
8 in. (203 mm)
n/a
3 in. (76 mm)
3 in. (76 mm)
6 in. (152 mm)
8 in. (203 mm)
Solutions
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
1. Check the wiring of the sensor.
2. If intentionally disconnected, result fault
by entering the menu, enter Control Setup,
and select Inputs to reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Order replacement units and return the
affected devices to Johnson Controls under the
RMA program.
Product code number
TE-6341A-1
TE-6341P-1
TE-634GV-2
TE-6341V-2
TE-6343P-1
TE-6344P-1
TE-6342M-1
TE-634AM-2
TE-6361A-1
TE-636GM-1
TE-6361M-1
TE-6361P-1
TE-636JM-1
TE-636GV-2
TE-6361V-2
TE-6360F-0
TE-6360F-1
TE-6363P-1
TE-636S-1
TE-636AM-2
TE-6362M-1
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