Troubleshooting - Planet FGSW-2022VHP User Manual

5. Troubleshooting

This chapter contains information to help you solve issues. If the LCD switch is
not functioning properly, make sure the LCD switch was set up according to
instructions in this manual.
 What is the power output of each PoE port?
Solution:
1. Port 1 to port 4 support 54 DC, 1.2A and a maximum of 60 watts of power
output. Detect and inject by the standard of IEEE 802.3bt.
2. Port 5 to port 16 support 54 DC, 600mA and a maximum of 32 watts of power
output. Detect and inject by the standard of IEEE 802.3at.
 The speed between laptop and the LCD switch is 10Mbps.
Solution:
Check the setting of Switch Mode. If it is Extend mode, the speed of port 1 to port
16 will be up to 10Mbps. Please try to set it as Standard mode.
 The LCD switch can power on the PDs, but why the PDs can't reach to
each other
Solution:
Check the setting of Switch Mode. If it is VLAN/Extend mode, port 1 to port 16 will
isolate respectively. They can only communicate with ports 17 to 20.
Please try to set it as Standard mode, so the PDs can reach to each other.
 Why the Switch doesn't connect to the network
Solution:
Check the LNK/ACT LED on the LCD switch. Try another port on the LCD switch.
Make sure the cable is installed properly. Make sure the cable is the right type.
Turn off the power. After a while, turn on the power again.
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