Understanding the status of the power button and indicator light
Indicator light
Off
Blinking green
Blinking red
Power button light
Off
On
Diagnostics menu
Entering the Diagnostics menu
The Diagnostics menu contains tests that are used to help isolate issues with the printer.
•
To access the Diagnostics menu from POST, press and hold Left arrow and OK on the control panel.
•
To access the Diagnostics menu from the home screen, press Back, Right arrow, Back, and Right arrow
on the control panel.
Reports
Device Settings
This report lists all the current printer settings.
Enter the Diagnostics menu, and then navigate to:
Reports > Device > Device Settings
Installed Licenses
This setting lists all the installed licenses and their feature data.
Enter the Diagnostics menu, and then navigate to:
Reports > Licenses > Installed Licenses
Advanced Print Quality Samples
This setting prints a list of the printer settings and sample pages to check print quality.
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples
Printer status
The printer is off or in Hibernate mode.
The printer is ready or processing data.
The printer requires user intervention.
Printer status
The printer is off, ready, or processing data.
The printer is in Sleep or Hibernate mode.
Service menus
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3400-48x