Lexmark MB2236 Service Manual page 165

Action
Step 29
a
Upgrade the firmware if it was not upgraded in a previous step.
Note: Contact your next level of support for the correct
firmware level to use.
b
Reset the printer.
c
Send a print job.
Does the problem remain?
Step 30
a
Replace the faulty optional ISP.
b
Reset the printer.
Does the problem remain?
Step 31
Contact your next level of support.
Provide the following information:
•
Exact 900.xx error digits and complete error message
•
Printed menu settings page
•
Printed network settings page
•
Device error log
•
A sample print file if the error appears to be isolated to a single file
•
File/Application used if the error is related to specific print file
•
Device operating system
•
Driver used (PCL/PS)
•
Frequency of the occurrence of the error
Engine error service check
Action
Step 1
a
Unplug the power cord from the printer.
b
Wait for 20 seconds, and then turn on the printer.
Does the problem remain?
Step 2
Make sure that the printer is using the latest firmware version, and
update if necessary.
Does the problem remain?
Diagnostics and troubleshooting
165
Yes No
Go to step 30. Go to step 26.
Go to step 31. Go to step 26.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
3400-48x