Lexmark MB2236 Service Manual page 135

Toner cartridge or imaging unit low service check
Action
Step 1
Make sure that the imaging unit and toner cartridge are genuine
Lexmark supplies.
Does the problem remain?
Step 2
a
From the control panel, navigate to Settings > Reports > Device
> Device statistics.
b
Check if the install date reflects the date you replaced the
cartridge.
c
Check the supply level and capacity of the toner cartridge.
d
Check the supply level and capacity of the imaging unit.
Is there sufficient supply level, and does the install date reflect the
cartridge replacement date?
Step 3
a
Enter the Diagnostics menu, and then select Advanced print
quality samples.
b
Check the test pages for print quality defects.
Are there print quality defects?
Step 4
a
Shake the toner cartridge.
b
Clean the toner cartridge smart chip contacts, and then check
the contacts for damage.
c
Clean the toner cartridge spring contacts, and then check the
contacts for damage.
d
Perform a print test.
Does the problem remain?
Step 5
Replace the toner cartridge.
Does the problem remain?
Step 6
a
Shake the imaging unit.
b
Clean the imaging unit smart chip contacts, and then check the
contacts for damage.
c
Clean the imaging unit spring contacts, and then check the
contacts for damage.
d
Perform a print test.
Does the problem remain?
Diagnostics and troubleshooting
135
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Go to step 4.
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
3400-48x