GE CDT865SxJ0 Series Technical Service Manual page 57

Communications Indicator
The LCD display has an icon indicator showing that
the feature is enabled when the GE dishwasher is
• If the icon is not present, then there is no Wi-Fi
connection. The feature may need to be turned
on and set up with the consumers smart phone.
The consumer should contact GE ConnectPlus
for assistance at www.GEAppliances.com/
connect or call GE ConnectPlus at 1-800-220-
6899, Monday through Friday, between 9:00 AM
and 6:00 PM eastern time.
•
process, or has lost connection.
• If the icon is steady on, the dishwasher is
connected. The GE ConnectPlus team is able
to diagnose many connection or App concerns
over the phone.
Diagnosis
The consumer should always consult the GE
ConnectPlus Team for connection concerns.
They are able to assist consumers through the
connection process. If a service technician is
required for a no-connection concern, diagnosis
The LED can be viewed by looking at the module
from the front of the dishwasher with the toe kick
and insulation removed. It indicates the module is
receiving operating voltage. If the consumer has
called the GE ConnectPlus Team and is unable to
connect, the GE ConnectPlus Team may determine
that the module may need to be replaced. If the
tag also must be replaced since each module has a
unique network name and password.
Diagnostic Voltage Checks to Wi-Fi Module
Entering Consumer Error Mode (see the Consumer
Error Mode section of this service guide) may
indicate an F6 Fault. If F6 is detected, the Wi-Fi
Module, UI or wiring may be at fault.
If the module LED does not blink, check for DC
voltage as described below. The main control board
outputs 5 VDC on connector J723, pins 7 RX (red) –
11 BX (black). This voltage powers the module at all
after power-up.
•
module should be replaced.
• If 5 VDC is not present, the main control should
be replaced.
• If the dishwasher is connected to power but not
installed, voltage may be checked at the Wi-Fi
module between pins 1 RX and 3 BX.
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