Siemens SIMATIC NET PROFIBUS Owner's Manual page 480

SIMATIC NET – Support and Training
SIMATIC Premium Hotline
(Calls charged, only with
SIMATIC Card)
Time: Mo.-Fr. 0:00 to 24:00
Phone: +49 (911) 895-7777
Fax: +49 (911) 895-7001
SIMATIC Customer Support Online Services
The SIMATIC Customer Support team provides you with comprehensive additional
information on SIMATIC products in its online services:
S You can obtain general current information:
– On the Internet at http://www.ad.siemens.de/net
– Using fax polling no. 08765 - 93 02 77 95 00
S Current Product Information leaflets and downloads which you may find useful
for your product are available:
– On the Internet at http://www.ad.siemens.de/csi/net
– Via the Bulletin Board System (BBS) in Nuremberg (SIMATIC Customer
Support Mailbox) under the number +49 (911) 895-7100.
To access the mailbox, use a modem with V.34 (28.8 Kbps) capability whose
parameters you should set as follows: 8, N, 1, ANSI, or dial in using ISDN
(x.75, 64 Kbps).
Ordering Special Cables, Accessories, and Tools
Special cables and special lengths of all SIMATIC NET LAN cables as well as
accessories, tools and measuring equipment can be obtained from:
A&D SE V22
WKF Fürth
Hr. Hertlein
Tel.: +49 911 /750–4465
Fax: +49 911/750–9991
email: juergen.hertlein@fthw.siemens.de
Further Support
if you have further questions on SIMATIC NET products, please contact your
Siemens representative in your local Siemens office.
You will find the addresses listed
S in our catalog IK 10
S on the Internet (http://www.ad.siemens.de)
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PROFIBUS Networks SIMATIC NET
6GK1970-5CA20-0AA1 Release 2 05/2000