Roland Music ATELIER AT500 Owner's Manual page 245

Problems with the Sound
Problem
Noise is heard in the sound
When the human voice "Jazz Scat"
is selected, playing dynamics do
not change the sound
When you release your fingers
from keys in the Lower keyboard,
the notes continue sounding
Sound is produced when you take
your finger off a key
Some keys (of certain keyboard
parts) sound strange
Bass is heard even though you are
not playing the Bass Pedalboard
When playing the same sound in
the Upper keyboard and Lower
keyboard, the volume is different
The sound is not played correctly
Even though you press only one
key, a multiple number of notes
sound
Pitch is off
Rotary effect is not be applied
Check
If there is a cell phone nearby, you
may hear noise from the ATELIER when
an incoming call or outgoing call
occurs, or during a conversation.
"Initial Touch" is set to "OFF."
The Lower Voice Hold is at ON.
You have selected a "Marimba Treml"
or "Banjo Treml" sound.
If you select a "Marimba Treml" or
"Banjo Treml" sound, a sound will also
be produced when you take your
finger off the key.
You are playing notes outside the
recommended range of the voice.
The Pedal [To Lower] button or the Bass
Split is at "ON."
When the Pedal [To Lower] button is
ON, the Bass will be sounded by the
Lower keyboard.
The "Initial Touch" setting is different
between the upper keyboard and
lower keyboard.
If you layer the same type of sound (for
example, Strings 1 and Strings 5), or
play an octave-shifted organ sound,
the timing at which you play a note or
the phase relationship between the two
sounds may affect the way in which the
sounds are heard, but this is not a
malfunction.
Harmony Intelligence is at ON.
Chord Intelligence is set to "ON."
Transpose is in effect.
The tuning is incorrect.
While set for an octave shift, you are
playing keys beyond the
recommended range. This does not
indicate a malfunction.
Some sounds do not allow the rotary
effect to be applied.
Solution
Keep the phone as far away as possible,
or turn off its power.
Set "Initial Touch" to "ON."
Turn "Lower Voice Hold" off.
This is not a malfunction.
This is not a malfunction.
In the Pedal part, press the Pedal [To
Lower] button or set "Bass Split" to
"OFF."
Set "Initial Touch" to the same setting for
both the upper keyboard and lower
keyboard.
You are layering sounds of the same type
(e.g., Strings 1 and Strings 5).
Alternatively, you are playing an organ
sound with Octave Shift.
This is not a malfunction.
Set "Harmony Intelligence" to "OFF."
Set "Chord Intelligence" to "OFF."
Simultaneously press the Transpose [-] [+]
buttons to cancel the transposition (the
Transpose [-][+] buttons' indicators will
go out).
Adjust the standard pitch.
Adjust the Octave Shift setting.
This is not a malfunction.
Troubleshooting
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