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AudioCodes 420HD Administrator's Manual

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Administrator's Manual
400HD IP Phones Series
IP Phone Manager Pro
Version 7.4

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Summary of Contents for AudioCodes 420HD

  • Page 1 Administrator's Manual 400HD IP Phones Series IP Phone Manager Pro Version 7.4...

  • Page 3: Table Of Contents

    Administrator's Manual Contents Table of Contents Introduction ....................... 11 About this Manual ....................11 Zero Touch Provisioning ..................11 1.2.1 Zero Touch Provisioning Process - Skype for Business Phone ......12 1.2.2 Zero Touch Provisioning – non Skype for Business Phone ........12 Starting up and Logging in ................
  • Page 4 IP Phone Manager Pro B.7.5 Viewing Device Status ..................... 49 B.7.6 Deleting a User ......................49 Managing Multiple Users ..................50 Maintaining Multiple Devices .................. 53 B.10 Managing Configuration Files ................55 B.11 Managing Firmware Files ..................56 C Viewing Your License ..................59 C.1 Licensing Endpoints ....................
  • Page 5 Administrator's Manual Contents List of Figures Figure 1-1: Zero Touch Provisioning - Skype for Business Phone ............12 Figure 1-2: Zero Touch Provisioning – non Skype for Business Phone ..........12 Figure 2-1: Logging in to the IP Phone Manager Pro via the OC............13 Figure 2-2: Login ............................
  • Page 6 IP Phone Manager Pro Figure E-10: Template Placeholders ...................... 73 Figure E-11: Edit Template Placeholder ....................73 Figure E-12: Add New Template Placeholder ..................74 Figure E-13: Tenant Configuration – Tenant Placeholders ..............75 Figure E-14: Edit Placeholder ........................ 75 Figure E-15: Add New Placeholder ......................

  • Page 7: Customer Support

    Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at www.audiocodes.com/support.

  • Page 8: Related Documentation

    Each abbreviation, unless widely used, is spelled out in full when first used. Related Documentation Manual Name 420HD IP Phone User's Manual 430HD and 440HD IP Phone User's Manual 405HD IP Phone User's Manual 400HD Series IP Phones Administrator's Manual...
  • Page 9 Administrator's Manual Notices Document Revision Record LTRT Description 91080 Initial document release for Version 7.0 beta. 91081 7.0 GA. DHCP Option 160 changed. 'System' user added. New Device Status page features. Added img file management at device and tenant levels. Improved Template Placeholders. Installation procedure extended.
  • Page 10 IP Phone Manager Pro This page is intentionally left blank. Administrator's Manual Document #: LTRT-91091...

  • Page 11: Introduction

    Accessed from AudioCodes' One Voice Operations Center (referred to as OC for short in this document), the IP Phone Manager Pro enables network administrators to effortlessly load configuration files and firmware files on up to 30000 IP phones.

  • Page 12: Zero Touch Provisioning Process - Skype For Business Phone

    1.2.1 Zero Touch Provisioning Process - Skype for Business Phone Figure 1-1 below illustrates the 1-9 step provisioning process for AudioCodes' IP phones for Skype for Business when the Zero Touch feature is implemented. Figure 1-1: Zero Touch Provisioning - Skype for Business Phone...

  • Page 13: Starting Up And Logging In

    Administrator's Manual 2. Starting up and Logging in Starting up and Logging in This section shows how to start the IP Phone Manager Pro and log in. Before logging in, you need to run the OC. Note: • To access the IP Phone Manager Pro without running the OC, point your web browser to https://<OVOC_IP_Address>/ipp and then in the login screen that opens, log in.

  • Page 14: Figure 2-3: Monitor Dashboard

    IP Phone Manager Pro Note: The 'Username' and 'Password' used to log in to the IP Phone Manager Pro are the same as those used to log in to the OC. Enter your Username and Password (default = acladmin and pass_1234) and click Sign In;...

  • Page 15: Implementing Zero Touch Provisioning

    Administrator's Manual 3. Implementing Zero Touch Provisioning Implementing Zero Touch Provisioning Zero Touch provisioning enables phones to be automatically provisioned when plugged in to the enterprise network. Zero Touch determines which tenant the phone will be assigned to. Either of the following two methods can be used to implement Zero Touch: Configure the DHCP server to provision the phone with an IP address that is in the ...

  • Page 16: Preparing A Template Per Tenant/Model

    IP Phone Manager Pro Preparing a Template per Tenant/Model You need to prepare a template for each tenant / type (phone model) in the deployment. The template informs the server how to generate the .cfg configuration file when the phones are plugged in to the network. When the phones are plugged in, the .cfg configuration file is downloaded to them from the server.

  • Page 17: Uploading .Img Firmware File To The Server

    Genesys. Uploading .img Firmware File to the Server After obtaining the phone's latest .img firmware file from AudioCodes, upload it to the OC provisioning server. When phones are later connected to the network, they're automatically provisioned with firmware from the server.

  • Page 18: Configuring Dhcp Option 160 With A Tenant Url

    IP Phone Manager Pro Configuring DHCP Option 160 with a Tenant URL You need to point DHCP Option 160 to a tenant URL so that the phones will be automatically provisioned with their .img firmware file and cfg configuration file when they're plugged in to the network for the first time (Zero Touch provisioning).
  • Page 19 Administrator's Manual 3. Implementing Zero Touch Provisioning Choose either: • The OC has direct access to the phones. The DHCP server will connect the phones directly to the OC server IP address. Copy (Ctrl+C) the following URL and paste it into DHCP Option 160 in the ♦...

  • Page 20: Figure 3-6: Verifying The Phone's Configuration File

    IP Phone Manager Pro Figure 3-6: Verifying the Phone's Configuration File Note: Zero Touch is supported for phones with sign-in capabilities only. Administrator's Manual Document #: LTRT-91091...

  • Page 21: Configuring Dhcp Option 160 With System Url

    Administrator's Manual 3. Implementing Zero Touch Provisioning 3.4.1 Configuring DHCP Option 160 with System URL Note: • This section is applicable when Zero Touch is not used to provision the phones. • The section thus describes a provisioning method that is not the choice method. The figure below shows the dhcpoption160.cfg file.

  • Page 22: Editing The Dhcp Option 160 Cfg File

    IP Phone Manager Pro 3.4.1.1 Editing the DHCP Option 160 cfg File Administrators can opt to edit the initial DHCP Options 160 cfg file. Choose the DHCP Option Configuration button if your phones are communicating with a DHCP server. A DHCP server is mandatory if the phones are behind a NAT, or when communicating with an SBC HTTP proxy.

  • Page 23: Table 3-2: Dhcp Option

    Administrator's Manual 3. Implementing Zero Touch Provisioning Table 3-2: DHCP Option Parameter Description Keep alive period You can configure how often the phones generate a keep-alive trap towards the IP Phone Manager Pro. Default: Every 60 minutes. It's advisable to configure a period that does not exceed an hour.

  • Page 24: Editing The Sbc Http Proxy

    IP Phone Manager Pro 3.4.1.2 Editing the SBC HTTP Proxy Administrators can opt to edit the initial DHCP Options 160 cfg file. Choose the HTTP Proxy Configuration button if your phones are communicating with an SBC HTTP proxy, which is required when the phones are behind a NAT. To configure the SBC HTTP proxy: ...

  • Page 25: Adding Users & Devices In Non-Skype For Business Environments

    Administrator's Manual 4. Adding Users & Devices in Non-Skype for Business Environments Adding Users & Devices in Non-Skype for Business Environments This section shows how to add users and devices to the IP Phone Manager Pro in non- Skype for Business environments. After plugging the phones into the network, log in to IP Phone Manager Pro and then (best practice): Export the automatically created 'System User' to a zip file.

  • Page 26: Adding Users And Devices Information To The Csv File

    IP Phone Manager Pro Adding Users and Devices Information to the csv File You need to add to the csv file the information related to all the users and devices in your enterprise's network. Tip: To facilitate this task, you can export a csv from your enterprise PBX and then edit it to conform to the 'system user' csv row shown in the figure above and the columns shown in the table below.

  • Page 27: Troubleshooting

    Administrator's Manual 5. Troubleshooting Troubleshooting You can display system logs to help troubleshoot problems and determine cause. System logs comprise: Logged activities performed in the Web interface  • Last logged activities • Archived activities Logged activities performed in the IP Phone Manager Pro ...

  • Page 28: Displaying Archived Activates Performed In The Web Interface

    IP Phone Manager Pro Figure 5-3: Last Activities Logged in the Web Interface Click Save to save the last logged activities performed in the Web interface and share the log file with others. Displaying Archived Activates Performed in the Web Interface To display archived activities performed in the Web interface: ...

  • Page 29: Displaying Last N Activates Performed In Ip Phone Manager Pro

    Administrator's Manual 5. Troubleshooting Displaying Last n Activates Performed in IP Phone Manager Pro To display last activities logged in the IP Phone Manager Pro:  In the System Logs page, click View next to Activity. Figure 5-5: Logged Activities Performed in IP Phone Manager Pro From the 'Show last log lines' dropdown select 10, 20, 30, 40, 50 or 100.

  • Page 30: Displaying Archived Activities Performed In Ip Phone Manager Pro

    IP Phone Manager Pro Figure 5-6: Logged Last Activities Performed in IP Phone Manager Pro Displaying Archived Activities Performed in IP Phone Manager Pro To display logged archived activities performed in the IP Phone Manager Pro:  In the System Logs page, click View next to Web Admin and then in the Web Admin ...

  • Page 31: A Managing Ip Phones Behind A Nat Using Sbc Http Proxy

    The listening port (and IP) for HTTP/S must not collide with any other port such as SIP 5060/1 HTTP for AudioCodes' Web server 80/443. • If AudioCodes' Web server uses an interface other than SBC HTTP Proxy , the well-known ports 80 and 443 can be used. Version 7.4...
  • Page 32 IP Phone Manager Pro When an IP phone is using the SBC HTTP Proxy, the IP Phone Manager Pro  indicates this with the following icon: The administrator can also view phones' online statuses (Started, Registered, Unregistered, etc.). The SBC HTTP Proxy also supports actions such as Send Message, Restart, Open Web Admin and Check Status.

  • Page 33: B Monitoring And Maintaining The Phone Network

    Administrator's Manual B. Monitoring and Maintaining the Phone Network Monitoring and Maintaining the Phone Network This section shows how to monitor and maintain the phone network in the enterprise. Monitoring the Network from the Dashboard The Dashboard page lets you quickly identify which phones in the network are registered ...

  • Page 34: Table B-1: Dashboard - Status Thumbnails

    IP Phone Manager Pro Table B-1: Dashboard – Status Thumbnails Status Thumbnail Description Indicates the number of registered devices. Click MORE DETAILS… to quickly access the Devices Status page. Indicates the number of unregistered devices. Click MORE DETAILS… to quickly access the Devices Status page. Indicates the number of disconnected devices.

  • Page 35: Viewing Network Topology

    Administrator's Manual B. Monitoring and Maintaining the Phone Network Viewing Network Topology A Network Topology link in the uppermost right corner of the Dashboard page allows administrators to view a snapshot of the network's tenants and subnets. Figure B-3: Network Topology Page Figure B-4: Network Topology Page The page shown above displays a single-tenant network.

  • Page 36: Checking Devices Status

    IP Phone Manager Pro Checking Devices Status The Devices Status page lets you check a phone's status. To check a phone's status:  Open the Devices Status page (Monitor > Dashboard > Devices Status) Figure B-5: Devices Status Click Filter; the filter lets you view specific information in the page, preventing information irrelevant to you from cluttering the page.

  • Page 37: Figure B-7: Actions Menu - Single User

    Administrator's Manual B. Monitoring and Maintaining the Phone Network file, a download option is displayed in the lower-left corner. You can save the csv file or open it directly in Excel which displays the same information as that on the page. You can click an individual user's Actions link.

  • Page 38: Figure B-8: Actions Menu - Selected Rows

    IP Phone Manager Pro Action Description Update Firmware You can update firmware per device, or for multiple selected devices (see step below). Select the 'Update Firmware' menu option: From the dropdown, select the firmware file, and then click Update; the firmware file is updated. You can simultaneously update the phone's configuration file.

  • Page 39: Monitoring Alarms

    Monitoring Alarms AudioCodes IP phones send alarms via the REST protocol. The OC forwards them as mail, SNMP traps, etc. The Alarms page (Monitor > Dashboard > Alarms) shows you each phone alarm in the network ...

  • Page 40: Registration Failure Alarm

    IP Phone Manager Pro B.4.1 Registration Failure Alarm The table below describes the Registration Failure alarm. The alarm is issued if SIP registration, with the PBX, fails. Table B-4: IP Phone Registration Failure Alarm Alarm IPPhoneRegisterFailure .1.3.6.1.4.1.5003.9.20.3.2.0.39 is the OID used in the OC to forward the IPPhoneRegisterFailure alarm Description This alarm is activated when a registration failure occurs...

  • Page 41: Lync Login Failure Alarm

    Administrator's Manual B. Monitoring and Maintaining the Phone Network B.4.3 Lync Login Failure Alarm The table below describes the Skype for Business Login Failure alarm. Note: Microsoft rebranded Lync as Skype for Business so when the term Skype for Business appears in this document, it also applies to Microsoft Lync. Table B-6: IP Phone Lync Login Failure Alarm Alarm IPPhoneLyncLoginFailure...

  • Page 42: Endpoint License Alarm

    Contact your AudioCodes partner. active alarm Note: If a license expires: • Communications with all servers is suspended • Users cannot log in • New phones cannot be added Note: Contact your AudioCodes partner if the license expires. Administrator's Manual Document #: LTRT-91091...

  • Page 43: Ip Phone Speaker Firmware Download Failure

    Administrator's Manual B. Monitoring and Maintaining the Phone Network B.4.5 IP Phone Speaker Firmware Download Failure The table below describes the IP Phone Speaker Firmware Download Failure alarm. Table B-8: IP Phone Speaker Firmware Download Failure Alarm This alarm is sent when the phone fails to download the speaker firmware from Description the server.

  • Page 44: Ip Phone Speaker Firmware Upgrade Failure

    IP Phone Manager Pro B.4.6 IP Phone Speaker Firmware Upgrade Failure The table below describes the IP Phone Speaker Firmware Upgrade failure alarm. Table B-9: IP Phone Speaker Firmware Upgrade Failure This alarm is sent when the phone fails to load the firmware to the speaker. Description The new speaker firmware is already available on the phone.

  • Page 45: Ip Phone Conference Speaker Connection Failure

    Administrator's Manual B. Monitoring and Maintaining the Phone Network B.4.7 IP Phone Conference Speaker Connection Failure The table below describes the IP Phone Conference Speaker Connection Failure alarm. Table B-10: Conference IP Phone has no Connection to Speaker This alarm is sent when the USB connection between the phone and the Description speaker fails.

  • Page 46: Ip Phone Web Successive Login Failure

    IP Phone Manager Pro B.4.9 IP Phone Web Successive Login Failure The table below describes the IP Phone Web Successive Login Failure alarm. Table B-12: IP Phone Web Successive Login Failure Description This alarm is sent after five successive unsuccessful attempts are made to log in to the phone's Web interface.

  • Page 47: Maintaining Users

    Administrator's Manual B. Monitoring and Maintaining the Phone Network Maintaining Users The Manage Users page lets you maintain users. You can search for a user/device  add a user  add a device to a user  edit user/device  view device status ...

  • Page 48: Adding A Phone

    IP Phone Manager Pro Define a name and password for the user. Define the 'Display Name' and select a tenant from the ' Tenant' dropdown. Note: Tenant/s must first be defined in the OC. See the One Voice Operations Center User's Manual for more information.

  • Page 49: Viewing Device Status

    Administrator's Manual B. Monitoring and Maintaining the Phone Network B.7.5 Viewing Device Status You can quickly assess a device's status from the Manage Users page by clicking the  icon in the Devices Status column. B.7.6 Deleting a User You can delete a user if, for example, they leave the company. To delete a user: ...

  • Page 50: Managing Multiple Users

    IP Phone Manager Pro Managing Multiple Users The Manage Multiple Users page lets you perform an action on a single user or on multiple users simultaneously: reset passwords  delete users  restart devices  generate IP phones configuration files ...

  • Page 51: Table B-13: Managing Multiple Users - Actions

    Administrator's Manual B. Monitoring and Maintaining the Phone Network From the Action dropdown, select the required action. Use the table below as reference. Table B-13: Managing Multiple Users - Actions Action Description Set Users Tenant Sets the tenant for users selected. Reset Users Passwords Resets users passwords.
  • Page 52 IP Phone Manager Pro Action Description Restart Restarts devices. A reset command is sent to all selected devices. The commands Devices are sent in batches; each batch contains 5 devices with a delay of 2 minutes between each batch. From the dropdown, choose the type of restart: Graceful (default) ...

  • Page 53: Maintaining Multiple Devices

    Administrator's Manual B. Monitoring and Maintaining the Phone Network Maintaining Multiple Devices The Manage Multiple Devices page lets you perform a single operation on all or on many user devices. The page lets you delete multiple devices  change IP phone type ...

  • Page 54: Table B-14: Managing Multiple Devices - Actions

    IP Phone Manager Pro From the Action dropdown, select an action. Use the table below as reference. Table B-14: Managing Multiple Devices - Actions Action Description Delete Devices Deletes selected devices from the server applying a configurable 'Delay Time' (default = 2 seconds) in the process. Change Template This action will update the device template in the database.

  • Page 55: B.10 Managing Configuration Files

    Administrator's Manual B. Monitoring and Maintaining the Phone Network B.10 Managing Configuration Files You can manage IP phones configuration files. All cfg files are created and located on the OC server. You can view and manage storage, and upload and delete files from storage. To avoid network congestion, a delay feature enables an interval between each installation.

  • Page 56: B.11 Managing Firmware Files

    Figure B-17: .img Firmware File Upload Click the Upload firmware file button and then navigate to the .img file you received from AudioCodes and put on the OC provisioning server. You can perform this part of the installation procedure before or after configuring your enterprise's DHCP Server with DHCP Option 160.
  • Page 57 Administrator's Manual B. Monitoring and Maintaining the Phone Network After an .img firmware file has been uploaded to a phone, you can download it to your  pc. Click the phone's name and then in the screen that opens, click the Download firmware file button.
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  • Page 59: C Viewing Your License

    Displays DD:MM:YY. Days Left The number of days remaining until your license expires. Minus indicates your license has expired. Contact your AudioCodes partner if the license expires. Number of devices The total number of devices deployed in your enterprise network.

  • Page 60: Licensing Endpoints

    IP Phone Manager Pro Figure C-2: 100% of Endpoints License Capacity Reached Licensing Endpoints You can license endpoints using the One Voice Operations Center (see also the One Voice Operations Center User's Manual). To license endpoints:  When adding a new tenant in the One Voice Operations Center, click the License tab in the Tenant Details screen and then scroll down to the Endpoints Management section.

  • Page 61: D Approving Users

    Administrator's Manual D. Approving Users Approving Users Note: Approving users is not necessary • when using the Zero Touch provisioning method • when importing a csv file containing devices (as well as users) If you are not using Zero Touch provisioning method or importing a csv file, then after plugging the phones into the network you need to approve the users.

  • Page 62: Figure D-2: Devices Status - Selected Rows Actions - Approve Selected

    IP Phone Manager Pro Figure D-2: Devices Status – Selected Rows Actions - Approve Selected Click the Approve Selected button; you're prompted to approve the phone/s selected. Figure D-3: Approve Device In the prompt, select the tenant and then click Approve; all selected users are approved;...

  • Page 63: Non-Skype For Business Environment

    Administrator's Manual D. Approving Users Non-Skype for Business Environment Unlike Skype for Business phones, the network administrator in a non Skype for Business environment needs to log in users phones. The network administrator can do this by importing a csv/zip file with the phones properties, or by approving the phones users one at a time.
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  • Page 65: E Managing Templates

    AudioCodes 420HD  AudioCodes 430HD  AudioCodes 440HD  AudioCodes 450HD  AudioCodes 420HD Skype for Business  AudioCodes 430HD Skype for Business  AudioCodes 440HD Skype for Business  AudioCodes 450HD Skype for Business  To select a template: ...

  • Page 66: Editing A Configuration Template

    IP Phone Manager Pro Editing a Configuration Template You can edit a phone model's template but typically it's unnecessary to change it. To edit a template:  In the IP Phones Configuration Templates page, click the link of the IP phone model or its Edit icon.

  • Page 67: About The Template File

    Administrator's Manual E. Managing Templates Figure E-3: Edit Configuration Template Edit the template and then click Save; in the IP Phones Configuration Templates page, the name of an edited template is displayed in green. See the IP phone's Administrator's Manual for parameter descriptions. See also Section E.3.5. About the Template File The template is an xml file.

  • Page 68: Generating An Edited Template

    IP Phone Manager Pro E.3.4 Generating an Edited Template After editing a template, you must generate the cfg files for the users/devices with whom/which the template is associated. To generate an edited template:  Click the Generate Configuration link located in the upper left corner of the screen, shown in the figure below.

  • Page 69: Figure E-6: Ip Phone Configuration Template

    Figure E-7: Templates Placeholders The figure above shows placeholders currently defined in the xml Configuration Template file for the 420HD phone. There are four kinds of placeholders: (1) System (2) Template (3) Tenant (4) Devices. To manage an available placeholder, see Appendix E.3.5.1...

  • Page 70: Viewing Default Placeholders Values

    IP Phone Manager Pro Viewing Default Placeholders Values E.3.5.1 Before defining values for placeholders, you can view the default placeholders values. To view default placeholders values:  Open the Default Placeholders Values page (Setup > Phones Configuration >  System Settings > Default Placeholders Values button): Figure E-8: Default Placeholders Values To define placeholder values: ...

  • Page 71: Table E-1: System Settings

    Administrator's Manual E. Managing Templates Note: Except for parameters 'IP Phones Language' and the 'Server FQDN', the screen above only applies to enterprises whose environments are non Skype for Business. Define values for available placeholders according to your enterprise IP phone configuration requirements.
  • Page 72 IP Phone Manager Pro Parameter Description Start Time Defines precisely when to start the daylight saving offset. month - defines the specific month in the year  week – defines the specific week in the month (first – fourth)  day - defines the specific day in the week ...

  • Page 73: Template Placeholders

    Administrator's Manual E. Managing Templates Template Placeholders E.3.5.2 You can edit the values defined for an existing template placeholder and/or you can add a new template placeholder. E.3.5.2.1 Editing Template Placeholders You can edit the values for existing template placeholders. To edit values for existing template placeholders: ...

  • Page 74: E.3.5.2.2Adding A New Template Placeholder

    IP Phone Manager Pro In the 'Name' field, you can edit the name of the placeholder. In the 'Value' field, you can edit the value of the placeholder. In the 'Description' field, you can edit the placeholder description. Click Save; the edited placeholder is added to the table. E.3.5.2.2 Adding a New Template Placeholder You can add a new template placeholder.

  • Page 75: Tenant Placeholders

    Administrator's Manual E. Managing Templates Tenant Placeholders E.3.5.3 You can edit values for existing tenant placeholders and/or add new tenant placeholders. E.3.5.3.1 Editing Tenant Placeholders You can edit the values for existing tenant placeholders. To edit values for existing tenant placeholders: ...

  • Page 76: E.3.5.3.2Adding A New Tenant Placeholder

    IP Phone Manager Pro E.3.5.3.2 Adding a New Tenant Placeholder You can add a new tenant placeholder. To add a new tenant placeholder:  (Setup > Phones Open the Tenant Configuration page shown in Figure E-13 Configuration > Tenant Configuration) Under the Tenant Placeholders section of the page, click the +Add new placeholder button.

  • Page 77: Figure E-17: Change Ip Phone Device Placeholder

    Administrator's Manual E. Managing Templates Figure E-17: Change IP Phone Device Placeholder Make sure the correct device is selected; the read-only 'Device' field is filled. From the Key dropdown, choose the phone configuration key. Enter the device's default value in the 'Default Value' field, and then click Save; the edited device placeholder is added to the table.
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  • Page 79: F Configuring The Ldap Directory

    Administrator's Manual F. Configuring the LDAP Directory Configuring the LDAP Directory Note: This section is inapplicable when in a Microsoft Skype for Business environment because Skype for Business uses its own Active Directory server. The IP Phone Manager Pro lets you configure an enterprise's LDAP directory. To access the LDAP directory: ...

  • Page 80: Table F-1: Ldap Configuration

    IP Phone Manager Pro Table F-1: LDAP Configuration Parameter Description Server address Enter the IP address, or URL, of the LDAP server. Port Enter the LDAP service port. User Name Enter the user name used for the LDAP search request. Password Enter the password of the search requester.

  • Page 81: G Configuring Phones To Operate In An Ovr Deployment

    Administrator's Manual G. Configuring Phones to Operate in an OVR Deployment Configuring Phones to Operate in an OVR Deployment You can configure phones to operate in an OVR (One Voice Resiliency) deployment. See the One Voice Resiliency Configuration Note for a detailed description of OVR. To configure phones to operate in an OVR deployment: ...
  • Page 82 IP Phone Manager Pro Customize dhcpoption160.cfg. Add the following lines: outbound_proxy_address=<SBC IP address> lync/sign_in/fixed_outbound_proxy_port=<SBC listening port> lync/sign_in/use_hosting_outbound_proxy=1 Click Save; the phones are configured to operate in an OVR environment. Note: After configuring phones to operate in an OVR environment, you must configure their template with the same settings.

  • Page 83: H Signing In To A Phone Into Which Another User Is Signed

    Administrator's Manual H. Signing in to a Phone into which Another User is Signed Signing in to a Phone into which Another User is Signed If user B signs in to a phone that user A is signed in to, user A's phone is deleted from the Manage Users page and the newly signed-in phone is added to User A.
  • Page 84 Website: www.audiocodes.com © 2017 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited.

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