AudioCodes 420HD User Manual
400hd series, high definition
Hide thumbs
Also See for 420HD:
- Administrator's manual (336 pages) ,
- User manual (84 pages) ,
- Release notes (34 pages)
Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for AudioCodes 420HD
Summary of Contents for AudioCodes 420HD
- Page 1 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...
- Page 2 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...
-
Page 3: Table Of Contents
User's Manual Contents Table of Contents Introducing the 420HD IP Phone ................9 About AudioCodes' Series of High Definition IP Phones ........... 9 Cutting Edge Voice Quality & HD VoIP ................9 Setting up the Phone ....................11 Unpacking ........................11 Device Description ...................... - Page 4 420HD IP Phone with Microsoft Lync 5.13.5 Searching for a Contact ..................... 40 5.14 Searching for a Contact in the Corporate Directory using T9 .......... 41 5.14.1 Changing from T9 to A/a/1 ....................41 5.15 Defining a Speed Dial ...................... 42 5.15.1 Defining a Phone Key as a Speed Dial................
- Page 5 Figure 3-2: Menu .............................. 19 Figure 4-1: Entering Letters of the Alphabet ....................22 Figure 4-2: Entering a Symbol (e.g., a dot) ...................... 23 Figure 4-3: Reverting to Letters (e.g., abc) ...................... 23 Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...
- Page 6 420HD IP Phone with Microsoft Lync List of Tables Table 2-1: Font View Description ........................12 Table 2-2: Rear View Description ........................13 Table 3-1: LCD in Idle State ..........................17 Table 3-2: Softkeys ............................18 Table 3-3: Messages Displayed in the LCD Indicating Processes In Progress ..........20 Table 5-1: Time Zones............................
-
Page 7: Customer Support
Notices Notice This document shows how to use the AudioCodes 420HD IP Phone with Microsoft Lync. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. -
Page 8: Related Documentation
400HD Series IP Phone with Microsoft Lync Release Notes 400HD Series IP Phone with Microsoft Lync Administrator’s Manual 420HD IP Phone with Microsoft Lync Quick Guide 400HD Series IP Phones for Lync Hosting Partner (LHPv2) Environment Configuration Note User's Manual Document #: LTRT-11896 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 9: Introducing The 420Hd Ip Phone
AudioCodes' 420HD IP Phone is based on AudioCodes High Definition voice technology, providing clarity and a rich audio experience in Voice-over-IP (VoIP) calls. The 420HD is a 1-line 2 concurrent calls per line premium model which includes a large monochrome multi-language... - Page 10 420HD IP Phone with Microsoft Lync This page is intentionally left blank. User's Manual Document #: LTRT-11896 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...
-
Page 11: Setting Up The Phone
Use the graphics below to identify and familiarize yourself with the device's hardware functions. 2.2.1 Front View The front view of the phone is shown in Figure 2-1 and described in Table 2-1. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 12: Figure 2-1: Front View
420HD IP Phone with Microsoft Lync Figure 2-1: Front View Table 2-1: Font View Description Item # Label/Name Description Ring LED Flashing blue light indicates an incoming call. Interactive screen displaying calling information, enabling you to set up phone features. -
Page 13: Rear View
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 14: Cabling
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 15: Mounting The Phone
Revert the phone and stand it on the desktop. 2.4.1.1 Routing the Handset Cable The phone features a groove for routing the handset cable. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 16: Mounting The Phone On A Wall
420HD IP Phone with Microsoft Lync 2.4.2 Mounting the Phone on a Wall This section shows you how to mount the phone on a wall or wall plate. ¾ To mount the phone on a wall: Attach the stand of the phone for the purpose of a wall mounting: Detach the base. -
Page 17: Getting Acquainted With The Lcd
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 18: Softkeys
420HD IP Phone with Microsoft Lync Softkeys The table below shows the softkeys displayed in LCD menus. To use a softkey, press the key located directly below it on the device. Table 3-2: Softkeys Softkey Description Missed Displays missed calls. -
Page 19: Getting Started
Network Status under Status to view the phone's IP address. The figure below shows the menu structure. Figure 3-2: Menu Note: Administration is intended for system administrators only. It is password protected. See the Administrator’s Manual for details. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 20: Displayed Messages
420HD IP Phone with Microsoft Lync ¾ To access the phone's menu: „ Press the MENU key located on the device. ¾ To navigate to menu items: „ Press the navigation control's lower rim -OR- press the menu item's number, e.g., press 3 to navigate to Speed Dial. -
Page 21: Signing In
Press the Sign in softkey that's displayed. ¾ To sign in with your PIN code: In step 4 of the previous method, instead of entering your Password, navigate down to Switch sign-in method: Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 22: Switching From Letters To Numbers/Symbols
420HD IP Phone with Microsoft Lync Press the Select softkey; the sign in method switches to signing in via PIN code. Navigate to Phone number and enter it: Navigate to PIN code: Obtain the PIN from your administrator, enter and press the Sign in softkey that is enabled;... -
Page 23: Figure 4-2: Entering A Symbol (E.g., A Dot)
¾ To revert to letters (e.g., abc): „ Press the A/a/1 softkey (or the # key on the keypad) and navigate to abc mode. Figure 4-3: Reverting to Letters (e.g., abc) Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 24: Signing Out
420HD IP Phone with Microsoft Lync Signing Out This section shows you how to sign out. ¾ To sign out: In the idle screen, press the Status softkey. In the Status screen press the Sign out softkey. You're now signed out. You're returned to the idle screen displaying the Sign in softkey. -
Page 25: Customizing The Phone
Access the Languages screen (MENU key > Settings > Language). Navigate to the language you want. Press the Select softkey to select it. Press the Save softkey to save the setting. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 26: Selecting Ring Tone
420HD IP Phone with Microsoft Lync Selecting Ring Tone You can choose from a selection of ring tones to indicate incoming calls. ¾ To select a ring tone: Access the Ring Tone screen (MENU key > Settings > Ring Tone). -
Page 27: Enabling Call Waiting
Configuring Busy on Busy This feature rejects an coming call if you're already in an active call on either the IP phone or Lync client. It plays a busy signal to the caller. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 28: Defining Call Forwarding
420HD IP Phone with Microsoft Lync Defining Call Forwarding You can enable an incoming call to be automatically redirected to another phone number if a user-defined condition is met, e.g., if the line is busy. ¾ To define call forwarding: Access the Automatic Forward screen (MENU key >... -
Page 29: Setting Date And Time
Navigate to the Time format option and press the Select softkey. Navigate to the format of your choice and press the Select softkey. Note: To configure the NTP server, see the Administrator’s Manual. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 30: Table 5-1: Time Zones
420HD IP Phone with Microsoft Lync Table 5-1: Time Zones Time Zone Place (GMT-12:00) Eniwetok, Kwajalein (GMT-11:00) Midway Is, Samoa (GMT-10:00) Hawaii, Alaska (GMT-08:00) Pacific Time (US & Canada (GMT-07:00) Chihuahua, Mazatlan, Mountain Time (US & Canada (GMT-06:00) Central Time (US & Canada (GMT-05:00) Eastern Time (US &... -
Page 31: Changing Lcd Contrast Level
Access the LCD Contrast menu (MENU key > Settings > LCD Contrast). Navigate to the contrast level that suits you best. To navigate, press the navigation control's left or right rim. Press the Save softkey to apply your settings. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 32: Defining Lcd Backlight Timeout
420HD IP Phone with Microsoft Lync Defining LCD Backlight Timeout You can define for how long the phone’s backlight will stay on when the phone is idle. When this duration times out, the backlight switches off. For the backlight to never time out, select Always ¾... -
Page 33: Selecting An Answering Device
LCD enabling users to either Set the location manually, Skip (the popup closes but pops up every few hours), or Dismiss ('kills' the popup). ¾ To manually set location: „ Access the Location screen (MENU key > Settings > Location). Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 34: Defining An Outbound Proxy
Lync Server software to securely and economically host multiple tenants with a rich, fully integrated UC solution. To connect the AudioCodes Lync-compatible phone to a hosted Lync environment (LHP), a dedicated 'Outbound Proxy' parameter is available which is used to configure the hosted service provider's domain name (FQDN). -
Page 35: Adjusting Volume
Press the VOL or VOL keypad key; the Tones Volume bar is displayed: Press the VOL or VOL key to adjust the volume. After adjusting, the Tones Volume bar disappears from the LCD. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 36: Adjusting Handset Volume
420HD IP Phone with Microsoft Lync 5.12.3 Adjusting Handset Volume You can adjust the volume of the handset during a call or when making a call. After changing the volume, the newly adjusted level applies to all subsequent handset use. -
Page 37: Managing Your Personal Directory
Optionally, navigate down and enter the contact's home and mobile numbers as well. Optionally, navigate down and enter the contact's SIP URI, e.g., mike.dubb@audiocodes.com. You may find this option useful if you don't know their phone Version 2.0.11 420HD IP Phone with Microsoft Lync... -
Page 38: Editing Contact Information
420HD IP Phone with Microsoft Lync number. Press the Sp. Dial softkey to assign a Speed Dial key: Navigate to and select the first 'Empty' Speed Dial; a Speed Dial key is assigned to the contact. Press the Save softkey; 'Contact Saved' is displayed. -
Page 39: Deleting A Contact
Press the Yes softkey to remove the contact from the phone directory or No if you want to keep the contact in the directory; the contact is removed from the directory. Note: Corporate directory contacts cannot be deleted. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 40: Searching For A Contact
420HD IP Phone with Microsoft Lync 5.13.5 Searching for a Contact You can quickly and easily locate a contact in the directory. This is especially useful if you have a long list of contacts. ¾ To search for a contact: Access the phone directory. -
Page 41: Searching For A Contact In The Corporate Directory Using T9
Open the Corporate Directory (press the CONTACTS hard key - or - in the idle screen, press soft key - or – press the MENU hard key > Directory > Corporate directory). „ In the directory, press the A/a/1 softkey and choose your preference: Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 42: Defining A Speed Dial
420HD IP Phone with Microsoft Lync 5.15 Defining a Speed Dial You can place a call to a contact by pressing a phone key (1-9) that has been defined as a Speed Dial. 5.15.1 Defining a Phone Key as a Speed Dial You can define a phone key as a Speed Dial. -
Page 43: Editing A Speed Dial
Navigate to and select the Speed Dial to delete. In the ‘Type Number’ field, use the Clear softkey to delete the contact's phone number. Press the Save softkey; the Speed Dial is listed as 'Empty': Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 44: Changing Your Presence Status
420HD IP Phone with Microsoft Lync 5.16 Changing your Presence Status You can assign a presence status to control whether you want people to contact you and, if so, how. By default, your status is based on your Lync client. -
Page 45: Performing Basic Operations
Press the End softkey or the speaker key. Note: For advanced dialing using the phone directory, see Section 5.13 on page For defining a speed dial key, see Section 5.15 on page 42. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 46: Dialing
420HD IP Phone with Microsoft Lync 6.2.1 Dialing This section shows how to dial. To dial, either (1) key-in the number on the keypad (2) press the speaker key and enter the number (3) press the speaker key or lift the handset and enter a URL address (e.g., host and domain name, or IP address) or alphabetical letters (e.g., tvservice). -
Page 47: Dialing A Missed Call
LCD and the adjacent incoming call icons flash. If a user is in a call and a third party calls, the name of the calling party appears on the LCD and the adjacent incoming call icon flashes. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 48: Rejecting Incoming Calls
420HD IP Phone with Microsoft Lync Rejecting Incoming Calls You can reject an incoming call; the caller hears a busy tone from your phone if you do. ¾ To reject an incoming call: „ Press the Reject softkey. Silencing Incoming Calls You can silence an incoming call's ringing. -
Page 49: Viewing Missed, Received And Dialed Calls
Save = saves the related information about the call entry in the personal directory (for adding a contact in the directory, see Section 5.13 on page 37). Detail = accesses the Call Details screen, which displays details of the call entry: Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... - Page 50 420HD IP Phone with Microsoft Lync The Call Details screen displays the following logged call information: Number = phone number logged Time = the time the call was logged Date = the date on which the call was logged...
-
Page 51: Performing Advanced Operations
Mike Dubb is put on hold: To toggle between calls, press the navigation control's upper or lower rim. Note: To enable / disable call waiting, see Section on page 27. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 52: Placing A Call On Hold
420HD IP Phone with Microsoft Lync Placing a Call On Hold You can place a call on hold in order to answer an incoming call (see Section on page 51) or to make another call. The party put on hold will hear music played (Music on Hold (MOH)). -
Page 53: Transferring Calls
You can perform a consultative transfer using softkeys only. ¾ To perform a consultative transfer using softkeys only: In a call with James, he asks you (Bryant) to transfer him to Jordan. Press the softkey; the Call Menu opens: Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 54: Performing A Blind Transfer
420HD IP Phone with Microsoft Lync Select New Call; James is put on hold and Music on Hold is played to him. You hear a dial tone and the NEW CALL screen is displayed: Enter Jordan's number and press the Dial softkey; Jordan's phone rings and Jordan... -
Page 55: Parking A Call
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 56: Hosting 3-Way Conference Calls
420HD IP Phone with Microsoft Lync Hosting 3-Way Conference Calls You can make a 3-way conference call with two other parties. Note: This section describes 3-way conferencing when Better Together over Ethernet (BToE) is not installed. For details on 3-way conferencing when BTOE is installed, see Section 7.10.3. -
Page 57: Using Btoe Functions
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 58: Making A Call (Click-To-Dial)
420HD IP Phone with Microsoft Lync Note that the phone's IP address may change during the registration process. 7.10.2 Making a Call (Click-to-Dial) You can make a call from the PC Lync client or from the IP phone; in both cases, the one operation mirrors the other, providing an enhanced unified communications experience and optimizing enterprise efficiency. -
Page 59: Answering A Call
When the INCOMING CALL screen is displayed in the IP phone's user interface, press the Accept softkey; the call is answered. You can end the call by pressing the End softkey. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 60: Transferring A Call
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 61: Retrieving Voice Mail Messages
VOICE MAIL key, enter the mail box phone number and then press the Save softkey. Press the VOICE MAIL key again to listen to voice messages. Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... - Page 62 420HD IP Phone with Microsoft Lync This page is intentionally left blank. User's Manual Document #: LTRT-11896 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...
-
Page 63: Troubleshooting
Headset has no Headset not ƒ headset port located on the side of the phone. audio connected properly Verify that the headset volume level is adjusted ƒ adequately (see Section 5.12.5). Version 2.0.11 420HD IP Phone with Microsoft Lync http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd... -
Page 64: User's Manual
AudioCodes 400HD Series of High Definition IP Phones HD VoIP 420HD IP Phone User’s Manual 420HD IP Phone with Microsoft Lync Version 2.0.11 www.audiocodes.com http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-420hd...