Sign In
Upload
Manuals
Brands
AudioCodes Manuals
IP Phone
400HD Series
AudioCodes 400HD Series Manuals
Manuals and User Guides for AudioCodes 400HD Series. We have
12
AudioCodes 400HD Series manuals available for free PDF download: Administrator's Manual, User's And Administrator's Manual, User Manual
AudioCodes 400HD Series Administrator's Manual (235 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7.14 MB
Table of Contents
Table of Contents
3
1 Introduction
17
2 Automatic Mass Provisioning of IP Phones Using DHCP
19
Figure 2-1: Setting up Automatic Provisioning
20
Preparing the Microsoft Skype for Business Environment for IP Phones
21
Figure 2-2: DHCP Server Options
21
Making Sure DHCP Server Options Are Correctly Configured
21
DHCP Option 120
22
DHCP Option 42
22
DHCP Option 43
22
Table 2-1: DHCP Option 43 Configuration Reference
22
Table 2-2: DHCP Option 43, Sub-Option 010, Configuration Reference
22
Table 2-3: DHCP Option 120 Configuration Reference
22
Table 2-4: DHCP Option 120 Configuration Reference
22
VLAN Discovery Via DHCP Option 43
22
DHCP Scope Option
23
Figure 2-3: DHCP Options Assigned to Ipv4 Addresses
23
Figure 2-4: Defining User Classes
23
Figure 2-5: DHCP User Classes
24
Figure 2-6: New Class
24
Figure 2-7: Packet Bytes Window
25
Figure 2-8: DHCP User Classes
25
Table 2-5: DHCP User Class Entry for each Audiocodes Phone Model Deployed
25
Figure 2-10: Predefined Options and Values
26
Figure 2-9: Set Predefined Options
26
Figure 2-11: Option Type - Add Audiocodes 160 Option
27
Figure 2-12: Predefined Options and Values - Add IP Phone Management Server Location
27
Figure 2-13: 'Scope Leased' Folder - Configure Options
28
Figure 2-14: Configure Options 1
28
Figure 2-15: Configure Options 2
29
Figure 2-16: Server Options
29
Figure 2-17: Scope Options Created [Illustrative Purposes Only]
30
Figure 2-18: New Policy
30
Figure 2-19: DHCP Policy Configuration Wizard - Policy Name
31
Figure 2-20: DHCP Policy Configuration Wizard - Add
31
Figure 2-21: Add/Edit Condition
32
Figure 2-22: Policy Conditions
33
Figure 2-23: Policy Settings - IP Address Range for the Policy
33
Figure 2-24: Policy Settings - Available Options
34
Figure 2-25: Policy Settings - Summary
35
Figure 2-26: DHCP GUI - Policy Name: Audiocodes IPP User Class
35
Making Sure the DHCP Server Is Correctly Configured for Auto Provisioning
36
Creating a Configuration File for Auto Provisioning
37
Figure 2-27: Web Interface - Configuration File
37
Saving a Single Phone's Default Configuration as a .Cfg File
37
Configuring the Phone According to Requirements
38
Creating a Delta Configuration .Cfg File
38
Figure 2-28: Web Interface - Loading a New Configuration File
38
Loading the Delta .Cfg File to Another Phone
38
Loading the Delta .Cfg File to Another Phone, Signing In, Testing
38
Save the Phone's Newly Configured Settings as a .Cfg File
38
Allowing Users to Display Phone # or Ext # in Phone Screen
39
Changing the Order of the Sign-In Method
39
Forcing Sign-In with PIN Code
39
Signing in to the Phone
39
Table 2-6: Forcing Sign-In with PIN Code
39
Testing the Phone
39
Online Sign-In through Microsoft's Cloud PBX
40
Disabling Autodiscover Web Service Protocol
41
Copying the Configuration File to the Provisioning Server
41
Triggering Automatic Provisioning
41
Table 2-7: Online Sign-In
41
Table 2-8: Autodiscover Web Service Protocol
41
Troubleshooting Automatic Provisioning
42
Table 2-9: Troubleshooting Deployment Problems
42
Using the Phone Screen
42
3 Manual Configuration of a Single IP Phone
45
Configuring Network Connections
45
Configuring LAN Connection Type
45
Table 3-1: Network Settings - Static IP
46
Table 3-2: Network Settings - Automatic IP (DHCP)
46
Configuring LAN Port / PC Port
48
Table 3-3: Port Settings
48
Configuring VLAN Settings
49
Table 3-4: VLAN Parameters Description
49
Configuring Personal Settings
50
Configuring Language
50
Table 3-5: Language Display Parameters
50
Configuring Function and Programmable Keys
51
Table 3-6: Function / Programmable Keys Parameters
51
Configuring a Function Key
52
Configuring a Function Key for Speed Dialing
52
Table 3-7: Speed Dial Parameter
52
445HD, 450HD, C450HD and RX50
53
Configuring a Function Key for Making a Discreet Call
53
Configuring Programmable Keys
54
Table 3-8: Discreet Call Parameters
54
Table 3-9: Programmable Key Parameters in the Configuration File
54
Configuring Programmable Softkeys for a Customized UI Experience
56
Configuring a Programmable Softkey to Allow Paging During an Ongoing Call | Call Hold | Call Park
57
Table 3-10: Configuring a PSK for Paging During an Ongoing Call | Call Hold | Call Park
57
Configuring Tones
58
Configuring CPT Regional Settings
58
Table 3-11: Regional Parameters
58
Table 3-12: Ring Tone File URI in the Configuration File
60
Table 3-13: Ring Tones Parameter in the Configuration File
60
Uploading Ring Tones
60
Configuring Phone Screen Settings
61
Table 3-14: Screen Contrast Parameters [445HD, 450HD, C450HD and RX50]
61
Configuring a Distinctive Ring Tone
63
Table 3-15: Distinctive Ring Tone Parameters
63
Configuring Voip Settings
64
Configuring TLS/SSL over SIP
64
Table 3-16: TLS/SSL over SIP Parameters
64
Configuring TLS/SSL over SIPE
65
Table 3-17: TLS/SSL over SIPE Parameters
65
Configuring an Outbound Proxy
66
Configuring IP Phone Office 365 Services Via HTTP Proxy Support
66
Table 3-18: Proxy and Registrar Parameters
66
Figure 3-1: HTTP Proxy Functioning
67
Table 3-19: HTTP Proxy - Parameter
67
Configuring Dialing
68
Adjusting the DTMF Level
68
Table 3-20: Automatic Dialing Parameters
68
Configuring Automatic Dialing
69
Table 3-21: Automatic Dialing Parameters
69
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
70
Table 3-22: Pause Dialing
70
Configuring Default Audio Device
71
Table 3-23: Default Audio Device Parameter
71
Enabling Direct Voice Dialing
72
Table 3-24: Enabling Voice Dialing
72
Disabling the Phone Microphone
73
Table 3-25: Disable Microphone Parameter
73
Configuring the TRANSFER Key to Perform Consultative Transfer
74
Enabling Semi-Consultative Transfer
74
Table 3-26: Changing TRANSFER Key Functionality
74
Table 3-27: Semi-Consultative Transfer Parameter
74
Disabling the Bxfer (Blind Transfer) Softkey
75
Table 3-28: Blind Transfer Softkey Parameter
75
Enabling Electronic Hook Switch
76
Table 3-29: EHS Parameter
76
Disabling Audial Call Waiting Indication
77
Table 3-30: Call Waiting Audial Indication Parameter
77
Disabling Call Forward
78
Configuring Busy on Busy
78
Table 3-31: Call Forward Parameter
78
Table 3-32: Call Forward Parameter
78
Configuring Disconnect if Handset On-Hooked after Putting Call on Hold
79
Table 3-33: Disconnect if Handset On-Hooked after Call Put on Hold
79
Configuring Media Streaming
80
Configuring Quality of Service
80
Table 3-34: Qos Parameters
80
Configuring Codecs
81
Table 3-35: Codec Parameters
81
Configuring Real Time Protocol (RTP) Port Range
83
Table 3-36: Media Streaming - RTP Port Range
83
Configuring Media Bypass
84
Configuring RTCP Extended Report
84
Table 3-37: RTCP_XR Parameter
84
Enabling Paging
86
Table 3-38: Paging Parameters
86
Enabling Barge-In
88
Table 3-39: Paging - Allow Barge in
88
Configuring the Vocanom Service
89
Table 3-40: Voice-Dialing Parameter Descriptions
89
Configuring a Dedicated Voicemail Server
90
Table 3-41: Dedicated Voicemail Server - Parameters
90
Securing Voicemail Access by PIN Code Authentication
91
Table 3-42: Securing Voicemail Access by PIN Code Authentication Parameter
91
Setting up a Cloud User's Voicemail / MWI
92
Figure 3-2: Exchange Admin Center - Unified Messaging
92
Figure 3-3: Setting up a Dial Plan
93
Figure 3-4: New Dial Plan: URI Type = SIP URI
93
Figure 3-5: Dial Plan: Rules and Settings
94
Figure 3-6: Edit
94
Enabling Unified Messaging
95
Figure 3-7: Enabling um for Users
95
Figure 3-8: Enabling um
95
Figure 3-10: User's SIP Address And/Or Extension Number, and PIN
96
Figure 3-9: Browse to the um Dial Plan
96
Figure 3-11: Troubleshooting - Protected Voice Mail
97
Troubleshooting
97
Configuring Security
98
Using the Encryption Tool
98
Encrypting Configuration Files
98
Encrypting Passwords in Configuration File
98
Managing Security Certificates
99
Loading the Root CA Certificate to the Phone
99
Table 3-43: Root CA Certificate Parameters
99
Enabling Server-Side Authentication (Mutual Authentication)
100
Loading the Client Certificate to the Phone
100
Table 3-44: Client Certificate Parameters
100
Figure 3-12: Web Interface - Certificate Signing Request
101
Generating a Certificate Signing Request
101
Server Certificate Validation for Secured HTTPS Communications over SSL
102
Configuring 802.1X Authentication
103
EAP MD5 Mode
103
EAP TLS Mode
103
Using the Phone Screen
103
Using the Configuration File
104
EAP MD5 Mode
104
EAP TLS Mode
105
Configuring HTTPS
106
Supported Encryption Ciphers and TLS Version
106
Support for Enterprise HTTP/S Proxy Servers
107
Configuring Advanced Applications
108
Wi-Fi Capability
108
Bluetooth
108
Dynamic URL Provisioning
109
Configuring Date and Time
112
Configuring NTP Server
115
Configuring NTP Server Via DHCP
116
Configuring Contacts (LDAP)
118
Configuring T9
121
Configuring the Caller Name to be Displayed
121
Advertisement
AudioCodes 400HD Series Administrator's Manual (232 pages)
400HD Series IP Phones for Microsoft Skype for Business
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7.59 MB
Table of Contents
Table of Contents
3
Customer Support
15
Documentation Feedback
15
Regulatory Information
16
Related Documentation
16
1 Introduction
17
2 Automatic Mass Provisioning of IP Phones Using DHCP
19
Figure 2-1: Setting up Automatic Provisioning
20
Preparing the Microsoft Skype for Business Environment for IP Phones
21
Figure 2-2: DHCP Server Options
21
Making Sure DHCP Server Options Are Correctly Configured
21
DHCP Option 120
22
DHCP Option 42
22
DHCP Option 43
22
Table 2-1: DHCP Option 43 Configuration Reference
22
Table 2-2: DHCP Option 43, Sub-Option 010, Configuration Reference
22
Table 2-3: DHCP Option 120 Configuration Reference
22
Table 2-4: DHCP Option 120 Configuration Reference
22
VLAN Discovery Via DHCP Option 43
22
DHCP Scope Option
23
Figure 2-3: DHCP Options Assigned to Ipv4 Addresses
23
Figure 2-4: Defining User Classes
23
Figure 2-5: DHCP User Classes
24
Figure 2-6: New Class
24
Figure 2-7: Packet Bytes Window
25
Figure 2-8: DHCP User Classes
25
Table 2-5: DHCP User Class Entry for each Audiocodes Phone Model Deployed
25
Figure 2-10: Predefined Options and Values
26
Figure 2-9: Set Predefined Options
26
Figure 2-11: Option Type - Add Audiocodes 160 Option
27
Figure 2-12: Predefined Options and Values - Add IP Phone Management Server Location
27
Figure 2-13: 'Scope Leased' Folder - Configure Options
28
Figure 2-14: Configure Options 1
28
Figure 2-15: Configure Options 2
29
Figure 2-16: Server Options
29
Figure 2-17: Five Scope Options Created
30
Figure 2-18: New Policy
30
Figure 2-19: DHCP Policy Configuration Wizard - Policy Name
31
Figure 2-20: DHCP Policy Configuration Wizard - Add
31
Figure 2-21: Add/Edit Condition
32
Figure 2-22: Policy Conditions
33
Figure 2-23: Policy Settings - IP Address Range for the Policy
33
Figure 2-24: Policy Settings - Available Options
34
Figure 2-25: Policy Settings - Summary
35
Figure 2-26: DHCP GUI - Policy Name: Audiocodes IPP User Class
35
Making Sure the DHCP Server Is Correctly Configured for Auto Provisioning
36
Creating a Configuration File for Auto Provisioning
37
Figure 2-27: Web Interface - Configuration File
37
Saving a Single Phone's Default Configuration as a .Cfg File
37
Configuring the Phone According to Requirements
38
Creating a Delta Configuration .Cfg File
38
Figure 2-28: Web Interface - Loading a New Configuration File
38
Loading the Delta .Cfg File to Another Phone
38
Loading the Delta .Cfg File to Another Phone, Signing In, Testing
38
Save the Phone's Newly Configured Settings as a .Cfg File
38
Allowing Users to Display Phone # or Ext # in Phone Screen
39
Changing the Order of the Sign-In Method
39
Forcing Sign-In with PIN Code
39
Signing in to the Phone
39
Table 2-6: Forcing Sign-In with PIN Code
39
Testing the Phone
39
Online Sign-In through Microsoft's Cloud PBX
40
Copying the Configuration File to the Provisioning Server
41
Triggering Automatic Provisioning
41
Table 2-7: Online Sign-In
41
Troubleshooting Automatic Provisioning
42
Table 2-8: Troubleshooting Deployment Problems
42
Using the Phone Screen
42
Table 2-9: Web Interface - Status & Diagnostics - Tracing
44
Using the Web Interface
44
AudioCodes 400HD Series Administrator's Manual (176 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 4.98 MB
Table of Contents
Table of Contents
3
Version 2.0.13B
11
Customer Support
12
Documentation Feedback
12
Regulatory Information
13
Related Documentation
13
1 Introduction
15
2 Automatic Mass Provisioning of IP Phones Using DHCP
17
Figure 2-1: Setting up Automatic Provisioning
18
Preparing the Microsoft Skype for Business Environment for IP Phones
19
DHCP Option 43
20
Figure 2-2: DHCP Server Options
20
Making Sure DHCP Server Options Are Correctly Configured
20
Table 2-1: DHCP Option 43 Configuration Reference
20
DHCP Option 120
21
DHCP Option 42
21
DHCP Scope Option
21
Table 2-2: DHCP Option 43, Sub-Option 010, Configuration Reference
21
Table 2-3: DHCP Option 120 Configuration Reference
21
Table 2-4: DHCP Option 120 Configuration Reference
21
VLAN Discovery Via DHCP Option 43
21
Figure 2-3: DHCP Options Assigned to Ipv4 Addresses
22
Figure 2-4: Defining User Classes
22
Figure 2-5: DHCP User Classes
22
Figure 2-6: New Class
23
Figure 2-7: Packet Bytes Window
23
Figure 2-8: DHCP User Classes
24
Figure 2-9: Set Predefined Options
24
Table 2-5: DHCP User Class Entry for each Audiocodes Phone Model Deployed
24
Figure 2-10: Predefined Options and Values
25
Figure 2-11: Option Type - Add Audiocodes 160 Option
25
Figure 2-12: Predefined Options and Values - Add IP Phone Management Server Location
26
Figure 2-13: 'Scope Leased' Folder - Configure Options
26
Figure 2-14: Configure Options 1
27
Figure 2-15: Configure Options 2
27
Figure 2-16: Server Options
28
Figure 2-17: Three Scope Options Created
28
Making Sure the DHCP Server Is Correctly Configured for Auto Provisioning
29
Creating a Configuration File for Auto Provisioning
30
Figure 2-18: Web Interface - Configuration File
30
Saving a Single Phone's Default Configuration as a .Cfg File
30
Configuring the Phone According to Requirements
31
Creating a Delta Configuration .Cfg File
31
Loading the Delta .Cfg File to Another Phone
31
Loading the Delta .Cfg File to Another Phone, Signing In, Testing
31
Save the Phone's Newly Configured Settings as a .Cfg File
31
Figure 2-19: Web Interface - Loading a New Configuration File
32
Signing in to the Phone
32
Allowing Users to Display Phone # or Ext # in LCD
33
Changing the Order of the Sign-In Method
33
Testing the Phone
33
Copying the Configuration File to the Provisioning Server
33
Triggering Automatic Provisioning
33
Troubleshooting Automatic Provisioning
34
Table 2-6: Troubleshooting Deployment Problems
34
Using the Phone LCD
34
Table 2-7: Web Interface - Status & Diagnostics - Tracing
36
Using the Web Interface
36
3 Manual Configuration of a Single IP Phone
37
Configuring Network Connections
37
Configuring LAN Connection Type
37
Figure 3-1: Web Interface - Network Settings - Static IP
38
Figure 3-2: Web Interface - Network Settings - Automatic IP (DHCP)
39
Table 3-1: Network Settings - Static IP
39
Table 3-2: Network Settings - Automatic IP (DHCP)
40
Configuring LAN Port / PC Port
41
Figure 3-3: Web Interface - LAN Port Mode / PC Port Mode
41
Table 3-3: Port Settings
41
Configuring VLAN Settings
42
Figure 3-4: Web Interface - VLAN Settings
42
Table 3-4: VLAN Parameters Description
42
Configuring Personal Settings
44
Configuring Language
44
Figure 3-5: Language
44
Table 3-5: Language Display Parameters
44
Configuring a Personal Directory
45
Figure 3-6: Web Interface - Personal Directory
45
Figure 3-7: Web Interface - Directory - Add Contact
45
Configuring Function Keys as Speed Dials
47
Configuring Speed Dials Using the Web Interface
47
Figure 3-8: Web Interface - Function Keys
47
Configuring Speed Dials Using the Configuration File
48
Saving Configured Speed Dials in a Cfg File
48
Table 3-6: Speed Dial Parameter
48
Configuring Function Keys for Paging
49
Deleting a Speed Dial
49
Figure 3-9: Web Interface - Function Keys - Paging
49
Loading the Cfg File to Other Phones
49
Figure 3-10: Web Interface - Function Keys - Paging Parameters
50
Figure 3-11: Web Interface - Function Keys - Paging
50
Figure 3-12: Web Interface - Function Keys - Paging Parameters
51
Programming Line Keys
52
Figure 3-13: Web Interface - Programmable Keys
52
Figure 3-14: Web Interface - Programmable Line Keys
52
Programming Line Keys Using the Web Interface
52
Figure 3-15: Web Interface - Programmable Line Keys - Speed Dial
53
Figure 3-16: Web Interface - Programmable Line Keys - Key Event
53
Figure 3-17: Web Interface - Programmable Line Keys - Selecting a Key Event
53
Loading the Cfg File to Other Phones
54
Programming Line Keys Using the Configuration File
54
Saving Programmed Line Keys in a Cfg File
54
Table 3-7: Programmable Line Keys Parameters
54
Configuring Programmable Keys for Paging
55
Figure 3-18: Web Interface - Programmable Keys
55
Figure 3-19: Web Interface - Programmable Keys - Line Key 2
55
Figure 3-20: Web Interface - Programmable Keys - Line Settings
55
Configuring Programmable Key #6 as a Vocanom Speed Dial
56
Figure 3-21: Web Interface - Programmable Keys
56
Figure 3-22: Web Interface - Programmable Keys - Vocanom
56
Configuring a Vocanom Speed Dial on the 420HD Phones
57
Figure 3-23: Web Interface - Services - Vocanom - 420HD Phones
57
Table 3-8: Vocanom Parameter
57
Table 3-9: Vocanom SIP URI Parameter
57
Configuring Tones
58
Configuring CPT Regional Settings
58
Figure 3-24: Web Interface - Tones - Regional Settings
58
Table 3-10: Regional Parameters
58
Figure 3-25: Web Interface - Upload Ringing Tone
60
Uploading Ring Tones
60
Table 3-11: Ring Tone File URI in the Configuration File
61
Table 3-12: Ring Tones Parameter in the Configuration File
61
Configuring Voip Settings
62
Defining an Outbound Proxy
62
Figure 3-26: Web Interface - Signaling Protocol - Use Hosting Outbound Proxy
62
Table 3-13: Proxy and Registrar Parameters
63
Configuring Dialing
64
Configuring Automatic Dialing
64
Figure 3-27: Web Interface - Dialing - Automatic Dialing
64
Table 3-14: Automatic Dialing Parameters
64
Configuring Default Audio Device
65
Figure 3-28: Web Interface - Dialing - Default Audio Device
65
Table 3-15: Default Audio Device Parameter
65
Disabling the Phone Microphone
66
Table 3-16: Disable Microphone Parameter
66
Disabling the Blind Transfer Softkey
67
Table 3-17: Blind Transfer Softkey Parameter
67
Enabling Electronic Hook Switch
68
Figure 3-29: Web Interface - Voip- Services - General Parameters
68
Table 3-18: EHS Parameter
68
Disabling Audial Call Waiting Indication
69
Figure 3-30: Web Interface - Voice over IP - Services - Generate Tone
69
Table 3-19: Call Waiting Audial Indication Parameter
69
Configuring Disconnect if Handset On-Hooked after Putting Call on Hold
70
Table 3-20: Disconnect if Handset On-Hooked after Call Put on Hold
70
Configuring Media Streaming
71
Configuring Quality of Service
71
Figure 3-31: Web Interface - Media Streaming - Quality of Service Parameters
71
Table 3-21: Qos Parameters
71
Configuring Codecs
72
Figure 3-32: Web Interface - Media Streaming - Codecs
72
Table 3-22: Codec Parameters
72
Configuring Real Time Protocol (RTP) Port Range
73
Figure 3-33: Web Interface - Media Streaming - RTP Port Range
73
Table 3-23: Media Streaming - RTP Port Range
73
Configuring RTCP Extended Report
74
Figure 3-34: Web Interface - Media Streaming - RTCP-XR
74
Table 3-24: RTCP_XR Parameter
74
Enabling Paging
75
Figure 3-35: Web Interface - Services - Paging
75
Figure 3-36: Web Interface - Services - Enabling Paging
75
3.3.10 Enabling Barge-In
76
Figure 3-37: Web Interface - Services - Paging
76
Table 3-25: Paging Parameters
76
Figure 3-38: Web Interface - Services - Paging Enabled - Barge-In
77
Table 3-26: Paging - Allow Barge in
77
3.3.11 Configuring a Dedicated Voicemail Server
78
Figure 3-39: Web Interface - Services - MWI
78
Figure 3-40: Web Interface - Dedicated Voicemail Server
78
Table 3-27: Dedicated Voicemail Server - Parameters
78
3.3.12 Securing Voicemail Access by PIN Code Authentication
79
Table 3-28: Securing Voicemail Access by PIN Code Authentication Parameter
79
Configuring Security
80
Using the Encryption Tool
80
Encrypting Configuration Files
80
Encrypting Passwords in Configuration File
80
Managing Security Certificates
82
Figure 3-41: Web Interface - Root CA Certificate
82
Loading the Root CA Certificate to the Phone
82
Figure 3-42: Web Interface - Client Certificate
83
Loading the Client Certificate to the Phone
83
Table 3-29: Root CA Certificate Parameters
83
Figure 3-43: Web Interface - Certificate Signing Request
84
Generating a Certificate Signing Request
84
Table 3-30: Client Certificate Parameters
84
Configuring 802.1X Authentication
85
EAP MD5 Mode
85
Using the Phone LCD
85
EAP TLS Mode
86
Using the Web Interface / Configuration File
86
EAP MD5 Mode
86
Figure 3-44: Web Interface - 802.1X Settings - EAP MD5
86
Table 3-31: EAP MD5 Parameters
86
EAP TLS Mode
87
Figure 3-45: Web Interface - 802.1X Settings - EAP-TLS
87
Table 3-32: EAP TLS Parameters
87
Configuring HTTPS
88
Configuring Advanced Applications
89
Dynamic URL Provisioning
89
Figure 3-46: Web Interface - Automatic Provisioning - Dynamic URL
89
Table 3-33: Configuring Automatic Provisioning Performed by DHCP
89
DHCP Option 160
91
Figure 3-47: Web Interface - Automatic Provisioning - DHCP Option 160
92
DHCP Options 66 and 67
93
Figure 3-48: Web Interface - Automatic Provisioning - DHCP Options 66/67
93
Configuring Date and Time
94
Configuring Daylight Saving Time
94
Figure 3-49: Web Interface - Date and Time
94
Figure 3-50: Web Interface - Daylight Saving Time
94
Table 3-34: Daylight Saving Time Parameters
95
Configuring NTP Server
97
Figure 3-51: Web Interface - NTP & Time Settings
97
Table 3-35: NTP Server Parameters
98
Configuring NTP Server Via DHCP
99
Figure 3-52: Web Interface - NTP and Time Settings
99
Configuring Contacts (LDAP)
100
Figure 3-53: Web Interface - Contact Search Method
100
Table 3-36: NTP Server and GMT Parameters
100
Table 3-37: LDAP Parameters
101
Configuring T9
103
Figure 3-54: Web Interface - T9 Mode
103
Table 3-38: T9 Parameter
103
Advertisement
AudioCodes 400HD Series User's And Administrator's Manual (130 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 15.82 MB
Table of Contents
Table of Contents
4
Overview
8
Specifications
8
Allowing Urls, Ports (Security)
11
Security Guidelines for Android-Based Native Teams Devices
12
Android-Level Security Hardening
13
Google Play Services
13
Running Android in Kiosk Mode
13
Screen Lock
14
Audiocodes Private Key
14
Android Debug Bridge (ADB)
14
App Signing
14
Web Browser
14
Remote Configuration Management
15
Audiocodes Device Manager Validation
15
Sandboxing
15
Device File System
15
Keystore
15
Device Certificate
15
Data Protection
16
Debugging Interface
16
SSH Access: Reduced File System Privileges
16
Android Security Updates
16
Upgrading from Android 7 to Android 9 Security Patch Level Dated April 5, 2021
17
Audiocodes Root CA Certificate
17
Setting up the Phone
20
Unpacking
20
Device Description
21
Front View
21
Rear View
23
Cabling
24
Mounting the Phone
24
Desktop Mounting
24
Wall Mounting
24
Installing the Expansion Module (Sidecar)
25
Before Using Audiocodes Devices
26
Starting up
27
Configuring Device Settings
27
Configuring Wi-Fi
41
Restoring the Phone to Default Settings
43
Performing a Hard Restore
43
Performing a Soft Restore
43
Recovery Mode
44
Locking and Unlocking the Phone
44
Automatic Lock
44
Unlock
44
Teams Application
46
Signing in
46
Multi-Cloud Sign-In
50
Remote Provisioning and Sign-In from Teams Admin Center
50
Getting Acquainted with the Phone Screen
55
AudioCodes 400HD Series Administrator's Manual (84 pages)
400HD Series IP Phone Manager Pro
Brand:
AudioCodes
| Category:
IP Phone
| Size: 4.49 MB
Table of Contents
Table of Contents
3
Customer Support
7
Documentation Feedback
7
Related Documentation
8
1 Introduction
11
About this Manual
11
Zero Touch Provisioning
11
Zero Touch Provisioning Process - Skype for Business Phone
12
Zero Touch Provisioning - Non Skype for Business Phone
12
Figure 1-1: Zero Touch Provisioning - Skype for Business Phone
12
Figure 1-2: Zero Touch Provisioning - Non Skype for Business Phone
12
2 Starting up and Logging in
13
Figure 2-1: Logging in to the IP Phone Manager Pro Via the OC
13
Figure 2-2: Login
13
Figure 2-3: Monitor Dashboard
14
3 Implementing Zero Touch Provisioning
15
Before Implementing Zero Touch
15
Table 3-1: Preparing the Network for Zero Touch
15
Preparing a Template Per Tenant/Model
16
Figure 3-1: IP Phones Configuration Templates Page: Add New Template Button
16
Figure 3-2: Add New Template
16
Uploading .Img Firmware File to the Server
17
Figure 3-3: Default Template Indication
17
Figure 3-4: Phone Firmware Files
17
Configuring DHCP Option 160 with a Tenant URL
18
Figure 3-5: Tenant Urls
18
Figure 3-6: Verifying the Phone's Configuration File
20
Configuring DHCP Option 160 with System URL
21
Figure 3-7: Cfg File Located on the Server
21
Editing the DHCP Option 160 Cfg File
22
Figure 3-8: DHCP Option Configuration
22
Figure 3-9: Edit DHCP Option
22
Table 3-2: DHCP Option
23
Editing the SBC HTTP Proxy
24
Figure 3-10: Proxy DHCP Options Configuration
24
4 Adding Users & Devices in Non-Skype for Business Environments
25
Exporting 'System User' to Zip File
25
Figure 4-1: Export Users and Devices Information
25
Figure 4-2: Csv File in Excel
25
Adding Users and Devices Information to the Csv File
26
Importing the Csv File
26
Figure 4-3: Import Users & Devices Information
26
Table 4-1: Csv File Information
26
5 Troubleshooting
27
Displaying Last N Activities Performed in the Web Interface
27
Figure 5-1: System Logs
27
Figure 5-2: Web Admin
27
Displaying Archived Activates Performed in the Web Interface
28
Figure 5-3: Last Activities Logged in the Web Interface
28
Figure 5-4: Archive Files
28
Displaying Last N Activates Performed in IP Phone Manager Pro
29
Figure 5-5: Logged Activities Performed in IP Phone Manager Pro
29
Displaying Archived Activities Performed in IP Phone Manager Pro
30
Figure 5-6: Logged Last Activities Performed in IP Phone Manager Pro
30
Figure 5-7: Logged Archived Activities Performed in IP Phone Manager Pro
30
A Managing IP Phones Behind a NAT Using SBC HTTP Proxy
31
B Monitoring and Maintaining the Phone Network
33
Monitoring the Network from the Dashboard
33
Figure B-1: Dashboard
33
Figure B-2: Dashboard - Skype for Business IP Phone Offline
33
Table B-1: Dashboard - Status Thumbnails
34
Viewing Network Topology
35
Figure B-3: Network Topology Page
35
Figure B-4: Network Topology Page
35
Checking Devices Status
36
Figure B-5: Devices Status
36
Figure B-6: Devices Status Filter
36
Figure B-7: Actions Menu - Single User
37
AudioCodes 400HD Series User's And Administrator's Manual (121 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 13.48 MB
Table of Contents
Table of Contents
3
Overview
6
Specifications
6
Allowing Urls, Ports (Security)
9
Security Guidelines for Android-Based Native Teams Devices
10
Android-Level Security Hardening
11
Google Play Services
11
Running Android in Kiosk Mode
11
Screen Lock
12
Audiocodes Private Key
12
Android Debug Bridge (ADB)
12
App Signing
12
Web Browser
12
Remote Configuration Management
12
Audiocodes Device Manager Validation
13
Sandboxing
13
Device File System
13
Keystore
13
Device Certificate
13
Data Protection
13
Debugging Interface
13
Android Security Updates
14
Audiocodes Root CA Certificate
14
Setting up the Phone
17
Unpacking
17
Device Description
18
Front View
18
Rear View
21
Cabling
22
Mounting the Phone
22
Desktop Mounting
22
Wall Mounting
22
Before Using Audiocodes Devices
23
Starting up
25
Configuring Device Settings
25
Configuring Wi-Fi
38
Restoring the Phone to Default Settings
40
Performing a Hard Restore
40
Performing a Soft Restore
41
Recovery Mode
41
Locking and Unlocking the Phone
41
Automatic Lock
42
Unlock
42
Teams Application
44
Signing in
44
Multi-Cloud Sign-In
48
Remote Provisioning and Sign-In from Teams Admin Center
49
Getting Acquainted with the Phone Screen
53
Enabling Google Talkback
55
Opting in or out of Call Queues
56
Setting Status
56
Hot Desking
57
Changing Presence Status
58
Configuring Teams Application Settings
59
Setting up a Meeting
62
Using the People Screen
63
AudioCodes 400HD Series User's And Administrator's Manual (124 pages)
Microsoft Teams Application
Brand:
AudioCodes
| Category:
IP Phone
| Size: 12.8 MB
Table of Contents
Table of Contents
3
1 Overview
6
Specifications
6
Allowing Urls, Ports (Security)
8
Security Guidelines for Android-Based Native Teams Devices
9
Android-Level Security Hardening
10
Google Play Services
10
Running Android in Kiosk Mode
11
Screen Lock
11
Audiocodes Private Key
11
Android Debug Bridge (ADB)
11
App Signing
11
Web Browser
12
Remote Configuration Management
12
Audiocodes Device Manager Validation
12
Sandboxing
12
Device File System
12
Keystore
13
Device Certificate
13
Data Protection
13
Debugging Interface
13
Android Security Updates
13
Audiocodes Root CA Certificate
13
2 Setting up the Phone
16
Unpacking
16
Device Description
17
Front View
17
Rear View
19
Cabling
20
Mounting the Phone
20
Before Using Audiocodes Devices
20
3 Starting up
21
Configuring Device Settings
21
Restoring the Phone to Default Settings
34
Performing a Hard Restore
34
Performing a Soft Restore
34
Recovery Mode
35
Locking and Unlocking the Phone
36
Automatic Lock
36
Unlock
36
4 Teams Application
39
Signing in
39
Multi-Cloud Sign-In
45
Remote Provisioning and Sign-In from Teams Admin Center
46
Getting Acquainted with the Phone Screen
50
Enabling Google Talkback
52
Opting in or out of Call Queues
55
Setting Status
55
Hot Desking
57
Changing Presence Status
57
Configuring Teams Application Settings
59
Setting up a Meeting
61
Using the People Screen
62
Accessing Voicemail
63
Using Audio Devices
64
Transferring Calls and Meetings Across Devices
64
Signing out
65
AudioCodes 400HD Series User Manual (82 pages)
400HD Series of High Definition IP Phones
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1.9 MB
Table of Contents
Table of Contents
3
Customer Support
9
Documentation Feedback
9
Related Documentation
10
1 Introducing the 420HD IP Phone
11
About Audiocodes' Series of High Definition IP Phones
11
Complete Range of Phones
11
Cutting Edge Voice Quality & HD Voip
11
2 Setting up the Phone
13
Unpacking
13
Device Description
13
Front View
13
Figure 2-1: Front View
14
Table 2-1: Font View Description
14
Rear View
15
Figure 2-2: Rear View
15
Table 2-2: Rear View Description
15
Cabling
16
Figure 2-3: Cabling
16
Mounting the Phone
17
Mounting the Phone on a Desk
17
Routing the Handset Cable
17
Mounting the Phone on a Wall
18
3 Getting Started
19
LCD in Idle State
19
LCD in Ongoing Call State
19
Figure 3-1: LCD in Idle State
19
Figure 3-2: LCD in Ongoing Call State
19
Table 3-1: LCD in Idle State
19
Table 3-2: LCD in Ongoing Call State
19
Default Softkeys
20
Table 3-3: Default Softkeys for All Menus
20
Accessing Menus
22
Figure 3-3: Menus
22
Entering Numbers, Alphabetical Letters and Symbols
23
Figure 3-4: Alphanumerical Selection
23
Figure 3-5: Selected Alphanumerical Mode (Abc)
23
Figure 3-6: Entering a Symbol such as a Full Stop
24
Displayed Messages
25
Table 3-4: Messages Displayed on LCD Indicating Processes in Progress
25
Document #: LTRT
26
4 Customizing Your Phone
27
Selecting Language
27
Selecting Ring Tone
28
Enabling Call Waiting
29
Setting Date and Time
30
Changing LCD Contrast Level
31
Setting the LCD Backlight Timeout
32
Changing the Default Answer Device
33
Restarting the Phone
33
Adjusting Volume
34
Adjusting Ring Volume
34
Adjusting Tones Volume
34
Adjusting Handset Volume
35
Adjusting Speaker Volume
35
Adjusting Headset Volume
35
Defining Call Forwarding
36
Managing Your Personal Directory
37
Accessing the Directory
37
Adding Contacts to the Personal Directory
37
Editing a Contact
38
Deleting a Contact
39
Searching for a Contact
39
Configuring Keys
40
Configuring Function Keys [As Speed Dials]
40
Editing a Function Key Configured as a Speed Dial
41
Deleting a Function Key Configured as a Speed Dial
41
Softkeys
42
Table 4-1: Configurable Softkeys
42
Configuring Softkeys
43
Programmable Softkeys (Psks)
43
Deleting a Configured Softkey
45
Configuring a Softkey as a Speed Dial
45
Configuring a Softkey as a Speed Dial + BLF
45
Configuring a Navigation Key Position Function
46
Removing a Configured Function
47
AudioCodes 400HD Series User's And Administrator's Manual (117 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 12.08 MB
Table of Contents
Table of Contents
3
1 Overview
6
Specifications
6
Security Guidelines for Android-Based Native Teams Devices
9
Android-Level Security Hardening
10
Google Play Services
10
Running Android in Kiosk Mode
10
Audiocodes Private Key
11
Android Debug Bridge (ADB)
11
App Signing
11
Web Browser
11
Remote Configuration Management
11
Audiocodes Device Manager Validation
11
Device File System
12
Debugging Interface
12
Android Security Updates
12
Audiocodes Root CA Certificate
12
2 Setting up the Phone
15
Unpacking
15
Device Description
16
Front View
16
Rear View
19
Cabling
20
Mounting the Phone
20
Desktop Mounting
20
Wall Mounting
20
Before Using Audiocodes Devices
21
3 Starting up
23
Configuring Device Settings
23
Configuring Wi-Fi
36
Restoring the Phone to Default Settings
38
Performing a Hard Restore
38
Performing a Soft Restore
39
Recovery Mode
40
Locking and Unlocking the Phone
40
Automatic Lock
40
Unlock
40
4 Teams Application
42
Signing in
42
Multi-Cloud Sign-In
47
Remote Provisioning and Sign-In from Teams Admin Center
48
Getting Acquainted with the Phone Screen
51
Enabling Google Talkback
53
Opting in or out of Call Queues
54
Setting a Status Message
54
Hot Desking
55
Changing Presence Status
56
Configuring Teams Application Settings
57
Setting up a Meeting
61
Using the People Screen
61
Accessing Voicemail
63
Using Audio Devices
64
Signing out
64
AudioCodes 400HD Series User's And Administrator's Manual (88 pages)
Microsoft Teams Application
Brand:
AudioCodes
| Category:
IP Phone
| Size: 6.64 MB
Table of Contents
Table of Contents
3
1 Overview
5
Specifications
5
2 Setting up the Phone
8
Unpacking
8
Device Description
9
Front View
9
Rear View
11
Cabling
12
3 Starting up
13
Configuring Device Settings
13
Configuring Wi-Fi
26
Restoring the Phone to Default Settings
28
Performing a Hard Restore
28
Performing a Soft Restore
29
Recovery Mode
30
Locking and Unlocking the Phone
31
Automatic Lock
31
Unlock
31
4 Teams Application
33
Signing in
33
Getting Acquainted with the Phone Screen
36
Setting a Status Message
38
Hot Desking
39
Changing Presence Status
40
Configuring Teams Application Settings
41
Setting up a Meeting
45
Using the People Screen
46
Accessing Voicemail
48
Using Audio Devices
48
Signing out
49
5 Performing Basic Operations
51
Making a Call
51
Dialing a Missed Call
52
Making an Emergency Call
52
Answering Calls
54
Ending an Established Call
55
Managing Calls
55
Parking a Call
56
Managing Teams Meetings
56
Using Live Captions
59
Raising a Hand During a Meeting
59
Transferring a Call to Frequent Contacts
59
Viewing and Playing Voicemail Messages
59
Rejecting an Incoming Call, Sending It Directly to Voicemail
60
Adjusting Volume
60
Adjusting Ring Volume
60
Adjusting Tones Volume
60
Adjusting Handset Volume
61
Adjusting Speaker Volume
61
Adjusting Headset Volume
61
Viewing and Joining Meetings
62
Better Together over Bluetooth
63
AudioCodes 400HD Series User's And Administrator's Manual (82 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7.84 MB
Table of Contents
Table of Contents
3
1 Overview
5
Specifications
5
2 Setting up the Phone
9
Unpacking
9
Device Description
10
Front View
10
Rear View
13
Cabling
14
Mounting the Phone
15
Desktop Mounting
15
Routing the Handset Cable
16
Wall Mounting
16
3 Starting up
18
Configuring Device Settings
18
Restoring the Phone to Default Settings
36
Performing a Hard Restore
36
Performing a Soft Restore
36
Locking and Unlocking the Phone
37
Automatic Lock
38
Smart Unlock
38
4 Teams Application
40
Signing in
40
Getting Acquainted with the Phone Screen
42
Changing Presence Status
44
Configuring Teams Application Settings
46
Setting up a Meeting
49
Accessing Voicemail
50
Using Audio Devices
51
Signing out
51
5 Performing Basic Operations
53
Making a Call
53
Redialing
55
Dialing a Missed Call
55
Making an Emergency Call
55
Answering Calls
56
Ending an Established Call
58
Managing Calls
58
Parking a Call
60
Initiating a Teams Meeting
60
Viewing and Playing Voicemail Messages
62
Rejecting an Incoming Call, Sending It Directly to Voicemail
64
Adjusting Volume
64
Adjusting Ring Volume
64
Adjusting Tones Volume
64
Adjusting Handset Volume
65
Adjusting Speaker Volume
65
Adjusting Headset Volume
65
Managing Meetings
66
Better Together over Bluetooth
67
AudioCodes 400HD Series User Manual (60 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1.4 MB
Table of Contents
Table of Contents
3
Introducing Audiocodes' 420HD IP Phone
9
About Audiocodes' Series of High Definition IP Phones
9
Cutting Edge Voice Quality & HD Voip
9
Setting up the Phone
11
Unpacking
11
Device Description
11
Front View
11
Figure 2 -1: Front View
12
Table 2 -1: Font View Description
12
Rear View
13
Figure 2 -2: Rear View
13
Table 2 -2: Rear View Description
13
Cabling
14
Figure 2 -3: Cabling
14
Mounting the Phone
15
Desktop Mounting
15
Routing the Handset Cable
15
Wall Mounting
16
Getting Started
17
Getting Acquainted with the LCD
17
Figure 3 -1: LCD in Idle State
17
Table 3 -1: LCD in Idle State
17
Softkeys
18
Table 3 -2: Softkeys
18
Navigating to Menu Items
19
Figure 3 -2: Menus
19
Entering Numbers, Alphabetical Letters and Symbols
20
Figure 3 -3: Alphanumerical Selection
20
Figure 3 -4: Entering a Symbol (E.g., a Period)
21
Signing in
22
Signing out
23
Displayed Messages
24
Table 3 -3: Displayed Messages Indicating Processes in Progress
24
Customizing Your Phone
25
Changing the LCD Language
25
Selecting Ring Tone
26
Enabling Call Waiting
27
Setting Date and Time
28
Changing LCD Contrast Level
29
Defining LCD Backlight Timeout
30
Selecting an Answering Device
31
Defining Location
32
Adjusting Volume
33
Adjusting Ring Volume
33
Adjusting Tones Volume
33
Adjusting Handset Volume
34
Adjusting Speaker Volume
34
Adjusting Headset Volume
35
Defining Call Forwarding
36
Advertisement
Related Products
AudioCodes 420HD
AudioCodes 430HD
AudioCodes 440HD
AudioCodes 450HD
AudioCodes 405HD
AudioCodes 405
AudioCodes 445HD
AudioCodes Mediant 4000 SBC
AudioCodes Mediant 4000B SBC
AudioCodes Mediant 4000 E-SBC
AudioCodes Categories
Gateway
IP Phone
Network Router
Controller
Conference System
More AudioCodes Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL