Ricoh feeder Troubleshooting Manual
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Ricoh feeder Troubleshooting Manual

Ricoh feeder Troubleshooting Manual

Ricoh feeder user manual
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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As wanted
1
Troubleshooting When Using the Copy Function
2
Troubleshooting When Using the Printer Function
3
Troubleshooting When Using the Scanner Function
4
Adding paper, Toner and Staples
5
Clearing Misfeeds
6
7
Remarks

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh feeder

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine" before using the machine. When the Machine Does Not Operate As wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function...
  • Page 2 Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. ❖ About This Machine Be sure to read the Safety Information in this manual before using the ma- chine. This manual provides an introduction to the functions of the machine. It also explains the control panel, preparation procedures for using the machine, how to enter text, and how to install the CD-ROMs provided.
  • Page 4 ❖ Other manuals • Information • PostScript3 Supplement • UNIX Supplement • Manuals for DeskTopBinder Lite Note ❒ Manuals provided are specific to machine types. ❒ Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. ❒...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ...i How to Read This Manual ...1 Symbols ...1 Names of Major Options ...2 1. When the Machine Does Not Operate As wanted Indicators...3 Panel Tone...4 Checking Machine Status and Settings...5 When an Indicator to the Left of a Function Key is Lit...8 When You Have Problems Operating the Machine...9 When a Job is Not Performed...14 2.
  • Page 6 Finisher ... 108 7. Remarks Where to Put Your Machine ... 109 Machine Environment ...109 Moving...111 Power Connection...112 Access to the Machine ...113 Maintaining Your Machine ...114 Cleaning the Exposure Glass...114 Cleaning the Auto Document Feeder...114 Earth Leakage Circuit Breaker...115 INDEX... 117...

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Ma- chine.

  • Page 8: Names Of Major Options

    Names of Major Options Major options of this machine are referred to as follows in this manual: • Auto Document Feeder → ADF • Finisher SR5000 → Finisher • Booklet Finisher BK5000 → Booklet Finisher...

  • Page 9: Indicators

    1. When the Machine Does Not Operate As wanted This chapter explains basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains Indicators displayed when the machine requires the user to remove misfed paper, add paper, or other perform other procedures. x: Misfeed indicator B: Add Paper indicator D: Add Toner indicator...

  • Page 10: Panel Tone

    When the Machine Does Not Operate As wanted Panel Tone The following table explains the meaning of the various beep patterns that the ma- chine produces to alert users about left originals and other machine conditions. Beep pattern Two long beeps. Single short beep.

  • Page 11: Checking Machine Status And Settings

    Checking Machine Status and Settings You can check the machine's system status. ❖ Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. • [No Staples] Displays where the staple is empty. •...
  • Page 12 When the Machine Does Not Operate As wanted ❖ Machine Address Info You can check the following items under [Machine Address Info]: • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. ❖...
  • Page 13 After checking the information, press [Exit]. The previous screen returns. Note ❒ [Output Tray Full], [Original Misfeed], [Paper Misfeed], and [Cover Open] appear only when these errors occur. ❒ For details about how to locate and remove misfeeds, see “Checking Jammed Paper”...

  • Page 14: When An Indicator To The Left Of A Function Key Is Lit

    When the Machine Does Not Operate As wanted When an Indicator to the Left of a Function Key is Lit When an indicator to the left of a function key lights up, press the corresponding function key. Then, follow the instructions displayed on the control panel. Problem Documents and reports do not print out.

  • Page 15: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Important ❒ Check the contact address and Serial No. of Machine shown in the call service message, and then contact your service representative.
  • Page 16 When the Machine Does Not Operate As wanted Problem “ Memory is full. Do you want to store scanned ” appears. file? “ Self checking... appears. The user code entry screen is displayed. The Authentication screen appears. “ You do not have the privileges to use this func- tion.
  • Page 17 Problem Misfeeds occur frequently. The tray's side fences may not be locked. Misfeeds occur frequently. The tray's end fence may not be set properly. Misfeeds occur frequently. Paper of undetectable size has been loaded. Misfeeds occur frequently. There is a foreign object on the finisher tray.

  • Page 18: Document Server

    When the Machine Does Not Operate As wanted ❖ Document Server Problem “ Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file? ” appears. You forgot your pass- word. You cannot find out what is stored in a file.
  • Page 19 Problem You want to check print You can print a single quality before making a copy without specifying large print run. the setting again. Copier or Scanner func- “ Original is being tion is in use. scanned by another function. Please ”...

  • Page 20: When A Job Is Not Performed

    When the Machine Does Not Operate As wanted When a Job is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again.
  • Page 21 Mode after you select Copy Mode before you select × Copy Operations for Copying Stapling Sort Interrupt Operations Copying for Copying Copying Printer Data Reception Printing Stapling Scanner Operations for scanning Scanning × TWAIN Scanning Printer × × → → →...
  • Page 22 When the Machine Does Not Operate As wanted Mode after you select Copy Mode before you select Document Operations Server for Docu- ment Server Scanning a Document to Store in Doc- ument Server Printing from Docu- ment Server DeskTop- Printing Binder from Docu- ment Server...
  • Page 23 Note ❒ Stapling cannot be used at the same time for multiple functions. ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display Mode”. For setting of Printing Priority Function, see “Print Priority”, General Settings Guide.
  • Page 24 When the Machine Does Not Operate As wanted...

  • Page 25: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter explains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 26 Troubleshooting When Using the Copy Function Message Cannot punch this paper size. Stapling capacity exceeded. Cannot staple pa- per of this size. Cause The Punch function can- The following paper sizes are available not be used with paper for Punch mode: size selected.
  • Page 27 Message A paper size not available Duplex is not in Duplex mode has been available with selected. this paper size. The number of copies ex- Maximum number of ceeds the maximum copy sets is nn. quantity. (A figure is placed at n.) The scanned originals File being stored have too many pages to...
  • Page 28 Troubleshooting When Using the Copy Function Message Authentication has failed. Authentication has failed. The selected file(s) contained file(s) without access privileg- es. Only file(s) with access priv- ileges will be deleted. Please wait. It will be neces- sary to start over and reload the tab stock to the trays.
  • Page 29 Message The sub-machine's User Cannot print from Tools menu is open. the sub-machine. Check the status of the sub-machine. The sub-machine is in In- Sub-machine is in terrupt mode. Interrupt mode. Paper type or tray set- Sub-machine does tings on the two ma- not have the same chines do not match.

  • Page 30: Display During Connect Copy

    Troubleshooting When Using the Copy Function Display During Connect Copy This section explains about the display during Connect Copy. Problem [Connect Copy] is not dis- played. [Connect Copy] is not dis- played. [Connect Copy] is not dis- played. [Connect Copy] is not dis- played.

  • Page 31: If Connect Copy Is Cancelled

    If Connect Copy is Cancelled This section explains about causes and remedies when Connect Copy is can- celled. Problem The machine cancels The main machine's Connect Copy. main power is off, or the operation switch has been pressed. The machine cancels The sub-machine's main Connect Copy.

  • Page 32: If You Cannot Exit From Connect Copy

    Troubleshooting When Using the Copy Function If You Cannot Exit from Connect Copy This section explains about causes and remedies if you cannot exit from Connect Copy. Problem There is no response when you press [Connect Copy]. There is no response when you press [Connect Copy].

  • Page 33: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies This section explains likely causes of and possible solutions for unclear copies. Problem Copies appear dirty. Image density is too high. Adjust the image density. See “Adjust- Copies appear dirty. Auto Image Density is not selected.
  • Page 34 OHP transparen- • Place the print on the exposure glass, and then place two or three sheets of white paper on top of it. Leave the auto-document feeder (ADF) open when copying. Solution...

  • Page 35: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted This section explains likely causes of and possible solutions for unclear copies. ❖ Basic Problem Misfeeds occur frequently. The number of sheets loaded exceeds the capac- ity of the machine. Misfeeds occur frequently. The paper is damp. Misfeeds occur frequently.
  • Page 36 Troubleshooting When Using the Copy Function Problem You cannot combine sev- eral functions. When sorting, the pages are divided into two blocks. Paper does not output during printing with sta- pling. The copy is grayed out or a text pattern appears in the background of the copy.
  • Page 37 Problem In Margin Adjustment There is a lack of margin mode, parts of the origi- space on the opposite nal image are not copied. side of the binding posi- tion. In Image Repeat mode, You selected copy paper the original image is not the same size as the origi- copied repeatedly.
  • Page 38 Troubleshooting When Using the Copy Function ❖ Duplex Problem Cannot print in duplex mode. Copies are not in correct order. When using Duplex, copy is made Top to Bot- tom even though [Top to Top] is selected. ❖ Connect Copy Problem You cannot staple, punch, or Z-fold.

  • Page 39: When Memory Is Full

    When Memory is Full This section explains likely causes of and possible solutions for problems related to full memory. Message The scanned originals ex- Memory is full. ceeds the number of pag- nn originals have es that can be stored in been scanned.
  • Page 40 Troubleshooting When Using the Copy Function...

  • Page 41: Troubleshooting When Using The Printer Function

    3. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during Installation of the Printer Driver This section explains what to do if a message appears when installing the printer driver.

  • Page 42: Windows 2000

    Troubleshooting When Using the Printer Function Windows 2000 This section explains the procedure under Windows 2000. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 43: Windows Nt 4.0

    Windows NT 4.0 This section explains the procedure under Windows NT 4.0. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 44: If Usb Connection Fails

    Troubleshooting When Using the Printer Function If USB Connection Fails This section explains how to troubleshoot a problem related to USB connection. Problem The machine is not auto- matically recognized. Windows has already configured the USB set- tings. Windows Me and the machine cannot be con- nected.

  • Page 45: When A Message Appears

    When a Message Appears This section describes the principal messages that appear on the panel display. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On/Off the Power”, About This Machine.

  • Page 46: Alert Messages

    Troubleshooting When Using the Printer Function Alert Messages This section describes the machine Alert messages. Message Cannot connect with the wireless card. Turn the main power switch off, then check the card. Problems with the wireless card. Problems with the wireless board.

  • Page 47: Checking The Error Log

    Message Maximum capacity of Memory Overflow PCL 5e/6 or PostScript 3 list display has been ex- ceeded. Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. Press the {Printer} key to display the printer screen.

  • Page 48: When You Cannot Print

    Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. Printing does not start. Printing does not start. Printing does not start. Printing does not start.
  • Page 49 Problem Printing does not start. If the machine is operat- ing in an extended wire- less LAN, the receiver's MAC address may be preventing communica- tion with the access point. Printing does not start. The extended wireless LAN has not started. Printing does not start.
  • Page 50 Troubleshooting When Using the Printer Function ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the data-in lamp does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 51: Other Printing Problems

    Other Printing Problems This section explains likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Print is smudges. Settings for thick pa- per have not been made when printing on thick paper in the bypass tray.
  • Page 52 Troubleshooting When Using the Printer Function Problem Images are printed at slant. Print is slanted. Misfeeds occur fre- quently. Misfeeds occur fre- quently. Misfeeds occur fre- quently. Misfeeds occur fre- quently. Misfeeds occur fre- quently. Copy paper becomes creased. Copy paper becomes creased.
  • Page 53 Problem Cause There is considerable Processing time de- delay between the pends on data vol- print start instruction ume. High volume and actual printing. data, such as graph- ics-heavy documents, take longer to process. Other Printing Problems Solution If the data-in lamp is blinking, data has been received by the printer.
  • Page 54 Troubleshooting When Using the Printer Function Problem There is considerable delay between the print start instruction and actual printing. Images are cut off, or excess is printed. Page layout is not as expected. Photo images are coarse. Solid lines are printed as broken lines.
  • Page 55 Problem Cause Duplex printing is Duplex printing can- malfunctioning. not be done with paper set in the bypass tray. Duplex printing is The upper tray cannot malfunctioning. be used as an output destination in duplex mode. Duplex printing is Duplex printing can- malfunctioning.
  • Page 56 Troubleshooting When Using the Printer Function Problem PDF files do not print out/cannot perform [PDF Direct Print]. PDF files do not print out/cannot perform [PDF Direct Print]. PDF files do not print out/cannot perform [PDF Direct Print]. [PDF Direct Print] pro- duces strange or mal- formed characters.

  • Page 57: Troubleshooting When Using The Scanner Function

    This section explains causes and remedies when scan results are not as expected. Problem The scanned image is The exposure glass or auto docu- dirty. ment feeder (ADF) is dirty. The image is distorted The original was moved during or out of position. scanning.

  • Page 58: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections explain likely causes of and solutions for Network Deliv- ery and E-mail Sending-related problems. When Stored Files Cannot be Accessed This section explains likely causes of and possible solutions for job access-relat- ed problems.

  • Page 59: When Stored Files Cannot Be Edited

    When Stored Files Cannot be Edited This section explains likely causes of and possible solutions for the TWAIN driv- er failing to operate. Problem Stored files cannot be Limits have been imposed using deleted. File names and the available extended security passwords cannot be function.

  • Page 60: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message is Displayed on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel.
  • Page 61 Message The number of files ex- Exceeded max. ceeded the maximum number of files number possible. which can be sent at the same time. Reduce the number of the selected files. You have loaded paper of Cannot detect a size not shown on the original size.
  • Page 62 Troubleshooting When Using the Scanner Function Message Cannot find the specified path. Please check the settings. Exceeded max. number of alpha- numeric charac- ters for the path. The selected file(s) contained file(s) without access privileg- es. Only file(s) with access priv- ileges will be deleted.
  • Page 63 Message The correct Network set- Connection with tings are not made. the destination has failed. Check the status and connection. To check the current status, press [Scanned Files Status]. The entered user name or Authentication password was invalid. with the destina- tion has failed.
  • Page 64 Troubleshooting When Using the Scanner Function Message Transmission has failed. Insuffi- cient memory in the destination hard disk. To check the current status, press [Scanned Files Status]. Output buffer is full. Sending the data has been cancelled. Please try again later. Exceeded maximum number of file to store.
  • Page 65 Message The maximum enterable Exceeded max. number of alphanumeric number of alpha- characters has been ex- numeric charac- ceeded. ters. The entered login user Authentication name or login password has failed. is incorrect. The entered path format The entered path is incorrect.
  • Page 66 Troubleshooting When Using the Scanner Function Message Memory is full. Do you want to store scanned file? No paper. Load paper of one of the following sizes, then press [Start Printing]. Exceeded max. data capacity.Check the scanning reso- lution, then reset original(s).

  • Page 67: When A Message Is Displayed On The Client Computer

    When a Message is Displayed on the Client Computer This section explains likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If a message not described here appears, act according to the message. For in- formation about how to turn off the main power switch, see About This Ma- chine.
  • Page 68 Troubleshooting When Using the Scanner Function Message Scanner is not available. Check the scanner con- nection status. No response from the scanner. No response from the scanner. Error has occurred in the scanner. Fatal error has occurred in the scanner. Cannot connect to the scanner.
  • Page 69 Message • The main power Cannot find "XXX" switch of the previ- scanner used for ously used scanner is the previous not set to “On”. scan. "YYY" will • The machine is not be used instead. connected to the net- (“XXX”...
  • Page 70 Troubleshooting When Using the Scanner Function Message Cannot register the user because the scanner's ad- dress book is full. The user has been already registered in the scanner's address book. Cause Failed to authenticate the Contact the administrator of the ma- user at the authentication chine.

  • Page 71: Adding Paper, Toner And Staples

    5. Adding paper, Toner and This chapter explains troubleshooting procedures that are applicable to all the machine's functions. Loading paper This section explains what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...
  • Page 72 Adding paper, Toner and Staples Carefully pull out the paper tray until it stops. Square the paper and place it print side down. • Whole tray pulled out • Left half of the tray pulled out Carefully slide the paper tray fully in. Note ❒...

  • Page 73: Loading Paper Into The A3/11" × 17" Tray Unit

    Loading Paper into the A3/11” × 17” Tray Unit The following procedure explains how to load paper into the A3/11” × 17” tray unit. To use the A3/11” × 17” tray unit, you must replace Tray 1. Important ❒ Make sure that the paper stack is flush to the right side fence. ❒...

  • Page 74: Loading Paper Into Tray 2 And 3

    Adding paper, Toner and Staples Loading Paper into Tray 2 and 3 The following procedure explains how to load paper into Tray 2 and 3. Important ❒ Various sizes of paper can be loaded in Tray 2 and 3 by adjusting the positions of side fence and end fence.

  • Page 75: Loading Paper Into The Large Capacity Tray (Lct)

    Loading Paper into the Large Capacity Tray (LCT) The following procedure explains loading paper into the large capacity tray (LCT). The LCT is identified as Tray 4, Tray 5, and Tray 6. Important ❒ Various sizes of paper can be loaded in Tray 4 and Tray 5 by adjusting the po- sitions of side fence and end fence.

  • Page 76: Loading Paper Into The Wide Large Capacity Tray (Wide Lct)

    Adding paper, Toner and Staples Loading Paper into the Wide Large Capacity Tray (Wide LCT) The following procedure explains loading paper into the wide large capacity tray (Wide LCT). The Wide LCT is identified as Tray 4, Tray 5, and Tray 6. Important ❒...

  • Page 77: Loading Paper Into The Multi Bypass Tray (Tray 7)

    Loading Paper into the Multi Bypass Tray (Tray 7) The following procedure explains loading paper into the multi bypass tray (Tray 7). Important ❒ Check that the paper edges are aligned at the left side. ❒ The maximum number of sheets you can load into the multi bypass tray (Tray 7) depend on paper type.

  • Page 78: Loading Paper In The Interposer

    Adding paper, Toner and Staples Press the elevator switch on the multi bypass tray (Tray 7). The green lamp of the elevator switch is blinking while the tray is going up and down, and keeps lit when it stops. Press the elevator switch to move down original table if you want to either add paper or remove jammed ones.
  • Page 79 While pressing the release lever, align the side fence with the paper size to be loaded. Load paper orderly. Tightly fit the side fence to the loaded paper. When loading paper larger than A4, draw out the paper extender. Note ❒...
  • Page 80 Adding paper, Toner and Staples Orientation-Fixed Paper or Two-Sided Paper The following describes paper with its orientation and printing surface specified (letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.

  • Page 81: Changing The Paper Size

    Changing the Paper Size This section explains how to change a paper size. Procedures for changing the paper size differ depending on the tray (tray 1 or other optional paper tray units). Make sure you are following the appropriate procedure before you begin. Note ❒...

  • Page 82: Changing The Paper Size In Tray 2 And 3

    Adding paper, Toner and Staples Changing the Paper Size in Tray 2 and 3 The following procedure explains how to change a paper size in Tray 2 and 3. Important ❒ If a paper tray is pushed vigorously when putting it back into place, the posi- tion of the tray's side fence may slip out of place.
  • Page 83 While pressing down the release lever, slide the side fences until they are aligned the paper size you want to load. Slide the end fence until it is aligned with the size of paper to you want to load. Square the paper and load it print side up. Re-lock the side fences again.

  • Page 84: Changing The Paper Size In The Large Capacity Tray (Tray 4 And 5)

    Adding paper, Toner and Staples Changing the Paper Size in the Large Capacity Tray (Tray 4 and 5) The following procedure explains how to change a paper size in the LCT (Tray 4 and 5). Important ❒ As for changing paper sizes of Tray 6, contact your service representative. ❒...
  • Page 85 Fasten the side fence with the screws. Set the end fence along the paper size. Square the paper and set it in the tray. Set the paper size selector in the innermost part of the tray to he new paper size. ANQ022S ANQ023S ANQ024S...
  • Page 86 Adding paper, Toner and Staples Carefully slide the paper tray fully in. Check the size on the display. ” × 11”K into the Large Capacity Tray (Tray 4 and 5) Load A4K, 8 Follow the procedure below to set the end fence for A4K, 8 Set the end fence according to the paper size.

  • Page 87: Changing The Paper Size In The Wide Large Capacity Tray

    Changing the Paper Size in the Wide Large Capacity Tray The following procedure explains how to change a paper size in the wide large capacity tray (Wide LCT). Important ❒ Check that the paper edges are aligned at the left side. ❒...
  • Page 88 Adding paper, Toner and Staples Fasten the side fence with the screws. Release the lock on the back fence. Square the paper and set it in the tray. ANQ063S ANQ064S ANQ066S...
  • Page 89 Tightly fit the back fence to the loaded paper and then re-lock the back fence again. Carefully slide the paper tray fully in. Check the size on the display. ANQ067S Changing the Paper Size...

  • Page 90: Changing To A Size That Is Not Automatically Detected

    Adding paper, Toner and Staples Changing to a Size that is Not Automatically Detected If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. This section explains how to load these paper taking 11”×...
  • Page 91 Press [Paper Size] tab. Select a combination of the specified paper size and orientation, and then press [OK]. The paper size and orientation appear. Press the {Tray Paper Setting} key. The initial display is shown. Note ❒ If you want to print on paper that is selected automatically after printing on a paper size that is not selected automatically, you must return the set- ting to “Auto Detect”.

  • Page 92: Pausing Copy When Using Finisher

    Adding paper, Toner and Staples Pausing Copy When Using Finisher You can pause a large volume of copies when using Finisher. Press the {Suspend/Resume} key. The key lights up. Remove the stack of paper from the finisher shift tray. Press the {Suspend/Resume} key. The key turns off, and then copying restarts.

  • Page 93: Adding Toner

    Adding Toner This section explains adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. R CAUTION: •...
  • Page 94 Adding paper, Toner and Staples Important ❒ Faults may occur if you use toner other than the recommended type. ❒ When adding toner, do not turn off the operation switch. If you do, settings will be lost. ❒ Always add toner when the machine instructs you. ❒...

  • Page 95: Inserting Toner

    Inserting Toner The following describes how to replace toner. Important ❒ Do not shake the toner bottle with its mouth down after removing it. Residual toner may scatter. Used Toner Toner cannot be re-used. Bring the stored used container to your sales representative or service represen- tative for recycling through our recycling system.

  • Page 96: Adding Staples

    Adding paper, Toner and Staples Adding Staples This section explains what to do when staples need replacing. R CAUTION: • Keep your hands clear of the booklet finisher tray when pulling out or push- ing in the finisher's staple unit. You can trap your fingers if you do not. Important ❒...

  • Page 97: Booklet Finisher (Saddle Stitch)

    Adding Staples Booklet Finisher (Saddle Stitch) The following procedure explains how to add staples to the Booklet Finisher. ANR003S...
  • Page 98 Adding paper, Toner and Staples...

  • Page 99: Clearing Misfeeds

    6. Clearing Misfeeds This chapter explains what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R CAUTION: • The inside of the machine could be very hot. Do not touch any parts other than specified in this document when removing misfed paper.

  • Page 100: Locating Jammed Paper

    Clearing Misfeeds Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the proce- dures stated on the sticker on the rear of main unit front cover. A misfeed has occurred in the place corresponding to the letter displayed on the control panel.
  • Page 101 After each step is complete, press [Next]. To go back to the previous step, press [Previous]. Press [Entire View], the entire machine is displayed. When all jammed paper are removed, restore the machine to the original state. Note ❒ More than one misfeed may be indicated. When this happens, check all the areas indicated.

  • Page 102: Removing Jammed Paper

    Clearing Misfeeds Removing Jammed Paper The following procedure explains how to remove jammed paper. Important ❒ The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper. ❒ When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual.
  • Page 103 Removing Jammed Paper • When C is lit ANR007S • When D is lit...
  • Page 104 Clearing Misfeeds • When M is lit (when Booklet Finisher is installed) ANR018S...
  • Page 105 Removing Jammed Paper ANR019S • When N1 is lit (when Z-Folding Unit is installed) ANS008S...
  • Page 106 Clearing Misfeeds • When N2 or N3 is lit (when Z-Folding Unit is installed) • When P1 is lit (when ADF is installed) • When P2 is lit (when ADF is installed) ANS009S ANR011S ANR027S...
  • Page 107 • When Q1 or Q2 is lit (when Interposer is installed) • When Q3 or Q4 is lit (when Interposer is installed) Removing Jammed Paper ANR016S ANR017S...
  • Page 108 Clearing Misfeeds • When R is lit (when Finisher is installed) ANR021S...
  • Page 109 • When U is lit (when Large Capacity Tray is installed) • When U is lit (when Wide Large Capacity Tray is installed) Removing Jammed Paper ANR012S ANR013S...
  • Page 110 Clearing Misfeeds • When V is lit (when Multi Bypass Tray (Tray 7) is installed) • When Z1 is lit • When Z4 is lit ANR020S ANR009S ANR010S...

  • Page 111: When Z-Folded Paper Is Not Properly Aligned

    Note ❒ Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper. ❒ If a detailed removal instruction appears on the right of the screen, follow it. ❒ You can also use the procedure indicated in [System Status] to remove jammed paper.

  • Page 112: Removing Jammed Staples

    Clearing Misfeeds Removing Jammed Staples This section explains how to remove jammed staples. R CAUTION: • Keep your hands clear of the booklet finisher tray when pulling out or push- ing in the finisher's staple unit. You can trap your fingers if you do not. Important ❒...

  • Page 113: Booklet Finisher (Saddle Stitch)

    Removing Jammed Staples Booklet Finisher (Saddle Stitch) The following procedure explains how to remove jammed staples from the Booklet Finisher. ANR023S...

  • Page 114: Removing Punch And Staple Waste

    Clearing Misfeeds Removing Punch and Staple Waste This section explains how to remove punch and staple waste. Note ❒ While “ Hole Punch Receptacle is full. ” is displayed, you cannot use the Punch function or the Staple cle is full. function.

  • Page 115: Remarks

    This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum environmental conditions The following describes precautions when moving the machine.
  • Page 116 Remarks Environments to avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heater. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 117: Moving

    Moving The following describes precautions when moving the machine. R CAUTION: • Contact your service representative if you need to lift the machine (such as when relocating it to another floor). Do not attempt to lift the machine without the assistance of your service representative. The machine will be damaged if it topples or is dropped, resulting in malfunction and risk of injury to users.

  • Page 118: Power Connection

    Remarks Power Connection The following explains power supply. R WARNING: • The supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury. R WARNING: •...

  • Page 119: Access To The Machine

    Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: more than 20 cm (7.8”) Right: more than 3 cm (1.1”) Front: more than 55.5 cm (21.6”) Left: more than 40 cm (15.7”) Note ❒...

  • Page 120: Maintaining Your Machine

    Cleaning the Exposure Glass The following procedure explains how to clean the exposure glass. Wipe the surface of the exposure glass. Cleaning the Auto Document Feeder The following procedure explains how to clean the ADF. Wipe the surface of the belt, moving it.

  • Page 121: Earth Leakage Circuit Breaker

    Earth Leakage Circuit Breaker This section explains how to test the earth leakage circuit breaker. For details, see “Guide to Components”, About This Machine. R WARNING: • Do not turn the earth leakage circuit breaker from the off to the on po- sition.
  • Page 122 Remarks Turn the switch to the on position. Turn on the main power switch of the machine. Note ❒ If the power does not come on, check if the earth leakage circuit breaker is in the off position. If so, do not turn it to the on position. Contact your sales or service representative immediately.

  • Page 123: Index

    Paper Staples Toner Adding Staples Booklet Finisher Finisher Alert Messages Auto Document Feeder (ADF) Booklet Finisher Cannot Browse the Network to Send a Scan File Cannot Exit from Connect Copy Cannot Make Clear Copies Cannot Make Copies As Wanted Cannot Print...
  • Page 124 Names of Major Options Network Delivery Function Cannot be Used Operations are Not Possible When Messages Appear Optimum environmental conditions Other Printing Problems Panel Tone Pausing Copy When Using Finisher Power connection Printer Function Printing surface Problems Operating the Machine Punch Waste Removing Jammed Paper Removing Jammed Staples...
  • Page 125 In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. c means STAND BY. Copyright © 2005...
  • Page 126 EN USA B235-7757...

This manual is also suitable for:

Aficio mp 1100Aficio mp 1350Aficio mp 9000

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