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Troubleshooting
Printer Doesn't Print
Possible Cause
Is the power on?
Does the On Line indi-
cator stay on?
Does the Error indicator
stay red?
Is the paper set?
Is your specified paper
size correct?
5
Is your specified paper
type correct?
Can you print a configu-
ration page?
Is the interface cable be-
tween the printer and
your computer connect-
ed securely?
Are you using a correct
interface cable?
Did you connect the in-
terface cable after turn-
ing on the main switch?
62
Solutions
If not, confirm that the cord is securely plugged into the
power outlet and the printer.
Turn on the printer power.
If not, press {On Line} to make it light up.
If not, check the error message on the panel display and take
the required action.
Load paper into the paper tray.
P.41 "Loading Paper and Other Media"
Set the specified paper in any of the input trays.
Adjust the paper size dial to match the size and feed direc-
tion of the paper in the paper tray.
Set the specified paper in any of the input trays.
Adjust the paper type to use the operation panel.
If you cannot print a configuration page, it probably indi-
cates printer malfunction. You should contact your sales or
service representative.
If you can print a configuration page but cannot get the
printer to print when you issue a print command from your
computer, it probably means there is a problem with your
computer.
Also keep it in mind that large, complex data might take
long time for printer process.
Connect the interface cable correctly. If there are any con-
nectors or screws, confirm they are fastened securely.
The type of interface cable you should use depends on your
computer. Be sure to use the correct one.
tions"
If the cable is damaged or worn, replace it with a new one.
Confirm of connecting the interface cable before turning on
the power switch.
P.111 "Specifica-
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