Intermec PEN*KEY 6400 User Manual page 150

Condition
Computer Takes A
Long Time To Boot
Up After A Reset
Tethered Laser
Data And Internal
Laser Engine Data
Does Not Show Up
In The Key Buffer
Wedge Mode
Application Dies
When Scanning
Data Using A
Tethered Scanner,
But Works Fine
With The
Integrated
Scanner
Tethered Scan
Data Does Not
Show Up In The
Key Buffer But
The Integrated
Laser Data Does
SECTION 4
Table 4-1 continued
Basic Troubleshooting
Solution
Normal time is between 30--45 seconds. If you do not have
your computer connected to a charging source the booting
should be less than 30 seconds. Short beeps about one
second apart occur during the booting process to indicate
computer
that your is working.
If it takes longer than that, contact
personnel.
Load 64SCN7B with both "--e" and "--w" command lines
switches. Both are needed to enable power to the internal
engine and direct the data from both scanners to the
keyboard.
Check for non-displayable preamble, postamble, prefix, or
suffix characters being sent by the laser. The internal laser
engine sends a postamble of <cr-lf> by default. Either
disable them or code the application to handle them. The
integrated scanner and tethered lasers may be configured by
scanning setup bar codes.
Ensure that the tethered laser is configured for 9600, n, 8, 1
and the bar code data is prefixed with an STX (0x02) and
suffixed with an ETX (0x03).
R
PEN*KEY Model 6400 Hand-Held Computer User's Guide
Maintenance and Troubleshooting
"
Norand
support
4-7