Intermec NORAND 600 User Manual

Industrial mobile computer
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NORAND
600 Series Industrial Mobile Computer
USER'S GUIDE
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PN: 961-054-014
Revision C
March 2000

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Summary of Contents for Intermec NORAND 600

  • Page 1 NORAND 600 Series Industrial Mobile Computer USER’S GUIDE " " " " " " " " " " " " " " " " " " " " " " " " " " " " PN: 961-054-014 Revision C March 2000...
  • Page 2 " NOTICE The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 3: Table Of Contents

    " " " " " " " " " " SECTION 1 General Information About this User’s Guide Industrial Mobile Computer Description Computer Keyboard Display Battery Memory [Gold] Key ON/OFF (Suspend and Resume) Key Serial Port Resetting Customer Response Center and Product Service Factory Service CRC (Customer Response Center) Specifications...
  • Page 4 CONTENTS Opening your Application SECTION 3 Routine Care and Maintenance Low Battery Indication Cleaning Your Computer Case and Display SECTION 4 Troubleshooting Troubleshooting Table Related Publications Repair Service APPENDIX A Connector Pin-Outs 16-Pin Docking Connector APPENDIX B Norand Utilities Program Entry Point Pop-Up Menus Drop-Down Lists...
  • Page 5 Option 5 NETWORK INTERFACE Option 5 PHONE NUMBER Option 9 ADVANCED UTILITIES FIGURES Figure 1-1 Front and Back View Figure 1-2 Top, Bottom, and Side View Figure 1-3 16-Key Keyboard ......Figure 1-4 CompactFlash Card Slot Figure 1-5 Resetting your Computer Figure 2-1 Computer Being Connected to a Wall...
  • Page 6 CONTENTS NORAND 600 Series Industrial Mobile Computer User’s Guide...
  • Page 7: General Information

    " " " " " " " " " " About this User’s Guide Section 1 Contains general information about the components of your 600 Series Industrial Mobile Computer. This includes telling you how the user guide is organized, a summary of the sections, and the specifications.
  • Page 8: Industrial Mobile Computer Description

    to aid you in determining the level of assistance you may need. Appendix A Pin-outs for the external connectors. Appendix B NORAND date. Glossary Contains definitions to words or phrases used in this user’s guide. Index An alphabetically listing of the subjects and page numbers contained in this user’s guide.
  • Page 9: Figure 1-1 Front And Back View

    CompactFlash cards " Internal modem with CompactFlash card size and for- " The following descriptions will familiarize you with the name, function, and locations of the components. Figure 1-1, and Figure 1-2, on pages 1-3, and 1-4, show you these key components. Touch screen display Keypad...
  • Page 10: Figure 1-2 Top, Bottom, And Side View

    Scanner lens Models 602/603 Charger jack Scroll up key Scanner button Top, Bottom, and Side View NORAND 600 Series Industrial Mobile Computer User’s Guide CompactFlash card slot Models 602/603 Top End Docking connector Speaker Bottom End Action key Scroll down Side View Figure 1-2...
  • Page 11: Computer Keyboard

    Computer Keyboard This Industrial Mobile Computer provides a 16 key keyboard. All keys with the exception of the [I/O] and [Gold] keys are programmable for individual functions. Figure 1-3 on page 1-5 details the basic keyboard layout. ON/OFF (Suspend/Resume) BkSp (Back Space) Gold Esc (Escape) NORAND...
  • Page 12: Display

    Display This Industrial Mobile Computer offers an easy to read Liquid Crystal Display (LCD) with touch screen. The display shows status messages, keyed-in entries, customer or product lists, calculations, and prompts for responses. The touch screen can be used with a stylus, or your finger to choose functions, record signatures, or enter data.
  • Page 13: Memory

    Although the battery will protect the data against loss for up to 72 hours, it is best to put your unit on a charging source when you first detect low battery. Memory Three types of memory are available with this Industrial Mobile Computer: Main Memory DRAM "...
  • Page 14: [Gold] Key

    [Gold] Key Hold down and press desired gold key functions. Continue to hold down the [Gold] key for each gold legend key stroke you wish to make. Gold Legend Keypad Functions Holding down the [Gold] Key and then a gold legend key allows additional keypad functions.
  • Page 15: On/Off (Suspend And Resume) Key

    Table 1-1 (continued) Gold Legend Keypad Functions Gold + Icon Result Pg Dn Page Down . (period) Left arrow Down arrow Right arrow " Ctrl (control) Enter ON/OFF (Suspend and Resume) In order to conserve power your Industrial Mobile Computer may automatically suspend when there has been no activity for a set period of time.
  • Page 16: Resetting

    The 600 Series Single/Vehicle Dock provides a stan- " dard PC compatible DB-9 (male) serial port. The 600 Series Multidock converts the signals from " the computer’s RS-232 serial port to RS-485 and brings out an RS-485 bus to two DB-9 female connec- tors compatible with Norand RS-485 networking.
  • Page 17: Crc (Customer Response Center)

    SECTION 1 General Information CRC (Customer Response Center) The Norand Mobile Systems Division of Intermec Technologies Corporation CRC (technical support), telephone number: 1-800-755-5505 (USA or Canada) or 1-425-356-1799. Email: crc@norand.com If you want to Email a problem or question to the CRC be sure to include the following...
  • Page 18: Specifications

    Specifications Size: Temperature: Recommended Operating: 0 to +50_C (32 to +122_F) Extreme Operating: Storage Temperature: Weight: Humidity: Static Protection: Battery: Hours of Operation: Charging Temperature: Communication: Interface: Protocol: System Components: FLASH: RAM: Operating System: Card Options: Display: 1-12 NORAND 600 Series Industrial Mobile Computer User’s Guide 9.1 cm (3.6 inches) wide 15.5 cm (6.1 inches) long 3.0 cm (1.2 inches) tall...
  • Page 19: Operation

    " " " " " " " " " " This section tells you how to: Charge the battery " “Power-up” your 600 Series Industrial Mobile " Computer Install CompactFlash cards " Getting Started Unpack your 600 Series Industrial Mobile Computer and inspect it for signs of physical damage from shipment or storage.
  • Page 20: Charging The Battery

    Charging the Battery Charging your battery pack can be done either in a dock or using an ac wall charger connected to your computer. Figure 2-1 on page 2-2 shows your computer being connected to an ac charger. Figure 2-2 on page 2-3 shows the computer and explains the Power Status conditions that you might see during the charging process.
  • Page 21: Figure 2-2 Power Status Led

    SECTION 2 Operation Power Status LED Power Status: Blinking Red indicates low battery status Continuous Red indicates charging in process Continuous Green indicates charging complete Blinking Green indicates computer is in standby mode Off indicates normal operation Figure 2-2 Power Status LED NORAND 600 Series Industrial Mobile Computer User’s Guide...
  • Page 22: Installing Compactflash Card (Models 602 And 603)

    Installing CompactFlash Card (Models 602 and 603) Accessing the CompactFlash Card Slot NORAND 600 Series Industrial Mobile Computer User’s Guide Card slot CompactFlash card Figure 2-3...
  • Page 23: Removing The Compactflash Card

    SECTION 2 Operation Removing the CompactFlash Card Use the tip of your stylus, inserted in the slot and under the edge on the CompactFlash card, to slide the card out enough to get ahold of it and pull straight out on the card slot.
  • Page 24: Installing A Modem Card

    Installing a Modem Card The modem card installs in the same slot and in the same manner as the CompactFlash card. Booting Your Computer For DOS Applications 1. Apply power by pressing the [I/O] (Resume/Suspend) key or pressing the reset keys ([Gold], [Esc], [0]) simultaneously and holding for three seconds.
  • Page 25: Installing Windows Ce Components

    HIMEM.SYS is installed by MS-DOS during CONFIG.SYS processing, is currently required by LOADCEPC.EXE, and provides real-mode access to memory above one MB. 3. LOADCEPC.EXE is executed during the AUTOEXEC.BAT processing. On the 602 Computer, Windows CE itself consists of the NK.BIN binary file that contains the memory image of the Windows CE configuration.
  • Page 26 that is stored in flash memory. Erasing the registry allows the system to use registry changes incorporated in the new Windows CE release. " NOTE: Upgrading flash erases the registry and destroys previous settings. Perform the following steps: 1. System format a PC Card with MS-DOS 6.22 or 7.00. This requires a machine running DOS or Windows 95.
  • Page 27: Running Windows Ce And The Demo Application

    Running Windows CE and the Demo Application Do the following to run the demo application using the Windows CE operating system: 1. Simultaneously press and hold the [GOLD], and [Esc], and [0] keys for at least 3 seconds to reset the 602 Computer.
  • Page 28: Norand 600 Series Industrial Mobile Computer User's Guide

    Operation SECTION 2 2-10 NORAND 600 Series Industrial Mobile Computer User’s Guide...
  • Page 29: Routine Care And Maintenance

    Routine Care and Maintenance " " " " " " " " " " Your Industrial Mobile Computer is designed to withstand normal use in harsh environments. Occasional maintenance is required to ensure trouble-free operation. The procedures in this section should help keep your computer in good working condition.
  • Page 30: Cleaning Your Computer

    Cleaning Your Computer Periodic cleaning helps maintain the appearance and reliability of your computer When cleaning your computer, inspect the keyboard, covers, display, connectors, and peripheral products for obvious signs of damage or wear. B CAUTION: Do not use any abrasive cleaning compounds, ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to clean any part of your computer.
  • Page 31: Troubleshooting

    " " " " " " " " " " Should you encounter difficulties in routine operation, printing, or communications, there are a few things you may be able to do to correct the problem. Refer to your applications (software user) manual for "...
  • Page 32 Condition The Power Status LED Starts Blinking Mobile Computer Will Not Power Up, Screen is Blank. Mobile Computer Will Not Turn ON When Placed In A Dock Mobile Computer Shuts Down During Operation. NORAND 600 Series Industrial Mobile Computer User’s Guide Table 4-1 (continued) Basic Troubleshooting Solution...
  • Page 33: Related Publications

    Condition Mobile Computer Does Not Turn Mobile Computer Takes A Long Time To Boot Up After A Reset Related Publications http://www.intermec.com/manuals/manual.htm " 600 Series Dock Installation Instructions (P/N " 962-040-002) NORAND Table 4-1 (continued) Basic Troubleshooting Solution 1. May not turn OFF when it is connected to a charging device.
  • Page 34: Repair Service

    Troubleshooting SECTION 4 Repair Service Be sure to carefully pack the unit and include a description of the problem and the measures you took to correct it. If possible, include any printout (if applicable) or write down displayed error messages to illustrate the problem. NORAND 600 Series Industrial Mobile Computer User’s Guide...
  • Page 35: Connector Pin-Outs

    " " " " " " " " " " 16-Pin Docking Connector Function Ethernet TXP Ethernet TXN Ethernet RXP Ethernet RXN No Connect Ground Ground RS-232 RxD Connector Pin-Outs " " " " " " " " " " Function RS-232 CTS RS-232 DSR...
  • Page 36 Connector Pin-Outs APPENDIX A 600 Series Industrial Mobile Computer User’s Guide...
  • Page 37: Appendix B Norand Utilities Program

    " " " " " " " " Utilities Program provides basic functions NORAND UTILITIES PSROMOC Vx.xx COPYRIGHT 1994--1999 INTERMEC TECHNOLOGIES CORPORATION. ALL RIGHTS RESERVED [ENT]CONTINUE 600 Series Industrial Mobile Computer User’s Guide Appendix B " " " " "...
  • Page 38: Drop-Down Lists

    Norand Utilities Program keys to scroll through the list and press the [ENT] key to enter. Select one option each time. Press the [ESC] key to exit a pop-up menu. Drop-Down Lists Drop-down lists provide suboptions for a pop-up menu. Press the number of a suboption, or press the Y or B keys to scroll through the list and press the [ENT] key to enter.
  • Page 39: Alphanumeric Fields

    APPENDIX B Alphanumeric Fields If your computer has a numeric keyboard, enter alphanu- meric data by pressing the A and " keys to scroll back and forth through the set of alphanumeric characters. After a character is selected, press the [ENT] key to enter that character.
  • Page 40: Title Screen

    Title Screen When you reboot or reset your computer, the Title Screen appears: Press the [ENT] key to continue. 600 Series Industrial Mobile Computer User’s Guide NORAND UTILITIES PSROMOC Vx.xx COPYRIGHT 1994--1999 INTERMEC TECHNOLOGIES CORPORATION. ALL RIGHTS RESERVED [ENT]CONTINUE APPENDIX B...
  • Page 41: Language Selection

    APPENDIX B Language Selection " NOTE: The NORAND Utilities Program checks files for available language options. If no language resource files exist, you do not see this menu. If your application requires non-English languages, the Language Selection menu appears. English is the first op- tion, followed by up to nine additional options: Press the number of a language, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 42: Communications Menu

    Norand Utilities Program Communications Menu " NOTE: The default is the NPCP RS-485 communication. " NOTE: If your computer does not support any of the features listed, the fol- lowing pop-up menu appears. Press the [ENT] key to continue: The “Communications Menu” appears after the “Title Screen:”...
  • Page 43: Option 1 Begin Comm Session

    APPENDIX B Option 1 BEGIN COMM SESSION If you select Option 1, the computer repeats communica- tions until successful or you press the [ESC] key. " NOTE: If you press the [ESC] key, this verification window appears: " NOTE: This window may not appear immediately. For most communication settings, a session cannot be interrupted once it has started, so the [ESC] key is not processed until the next session is attempted.
  • Page 44 Norand Utilities Program BEGIN COMM SESSION with NETWORK If you select the communications option and Option 2. COMM SETTINGS is set to NETWORK, this “Commu- nication Status” menu appears: While SIGNING ON is onscreen, STATUS: may appear with the status of the attempted connection. Refer to Session Status on page B-12 for meaning.
  • Page 45 APPENDIX B If the session is unsuccessful, LAST SESSION appears with the failure status, such as “T803.” Norand NORAND UTILITIES COMMUNICATIONS COMM SETTINGS: NRINET SERVER NAME CLIENT IP ADDRESS 0.0.0.0 ROUTER 0.0.0.0 SIGNING ON STATUS: LAST SESSION T803 INVALID HOST NAME OR IP ADDRESS [ESC]STOP COMM 600 Series Industrial Mobile Computer User’s Guide...
  • Page 46 Norand Utilities Program BEGIN COMM SESSION with MODEM/DIRECT If you select the communications option and Option 2. COMM SETTINGS is set to MODEM/DIRECT, this “Com- munication Status” menu appears: " NOTE: The computer may stay at the “CONFIGURING” screen for about 20 seconds if a modem is not detected.
  • Page 47 APPENDIX B Norand Utilities Program BEGIN COMM SESSION with ACCESSORY CARD If you select the communications option and Option 2. COMM SETTINGS is set to ACCESSORY CARD, the system attempts to execute the application from a PC card. If the “MISSING SYSTEM FILES” message appears, press the [ENT] key to continue.
  • Page 48 Norand Utilities Program Session Status The first single character code (“T”) is the session status, which applies to all COMM SETTINGS. There are five sta- tuses possible: “G” " “T” " “H” " “F” " “L” " The three digit number (“289”) indicates the specific proto- col error.
  • Page 49 APPENDIX B “119” “120” “121” “122” “123” “124” “125” “126” “133” “134” “135” “136” “138” “164”- -“179” “180”- -“354” These error codes apply when COMM SETTINGS is set to MODEM/DIRECT and PROTOCOL is set to TTY: “0” “6” “11” “23” “101”...
  • Page 50 Utilities Program " NOTE: For response codes not listed above, if you purchased this modem from the Norand Mobile Systems Division of Intermec Technologies Corporation, contact Customer Response Center at 800-755-5505 (U.S.A. or Canada) or 425-356-1799. If this modem is not from the Norand Mobile Systems Division, con- tact your modem supplier.
  • Page 51 APPENDIX B These error codes apply when COMM SETTINGS is set to NRINET: “0” “6” “800” PC TCP/IP kernel is missing. “801” Invalid client IP address. Make sure the entry “802” Invalid Service or Service Type, or invalid port “803” Invalid host name or IP Address. Make sure “804”...
  • Page 52 Norand Utilities Program “815” Could not access the network attach “816” An error occurred reading the network attach “817” Server did not respond to the connect request. “818” An error occurred reading the TCP/IP kernel “935” Operation would block. “939” Destination address required. “940”...
  • Page 53: If Using Psrom0C V2.Xx

    APPENDIX B These error codes apply when COMM SETTINGS is set to TFTP: If using PSROM0C V2.xx: “0” “1” “6” “100” TCP/IP kernel is missing. “101” Invalid client IP address. Ensure the entry for “201” TFTP.EXE failed. “202” TFTP.EXE not found. “203”...
  • Page 54: Option 2 Comm Setting

    Norand Utilities Program Option 2 COMM SETTING If you select this option, the “Communications Settings” drop-down list appears: Press the number of a communications settings, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 55 APPENDIX B Suboption 1 NETWORK If you select this suboption, a drop-down list appears with various networks: Press the number of a network or press the Y or B keys to scroll through the list, then press the [ENT] key to enter. The computer returns to the “Communications Menu”...
  • Page 56 Norand Utilities Program Suboption 2 MODEM/DIRECT If you select this suboption, the computer returns to the Communications Menu with the MODEM/DIRECT option assigned to Option 2. COMM SETTING: B-20 600 Series Industrial Mobile Computer User’s Guide NORAND UTILITIES COMMUNICATIONS 1. BEGIN COMM SESSION 2.
  • Page 57 APPENDIX B Suboption 3 ACCESSORY CARD Suboption 6 INTERSERVER If you select either of these suboptions, the computer re- turns to the Communications Menu with ACCESSORY CARD or INTERSERVER assigned to Option 2. COMM SETTING. Suboption 4 HANDHELD Suboption 5 REMOTE OPS These suboptions are not supported at this time.
  • Page 58: Option 3 Unit Id

    Norand Utilities Program Option 3 UNIT ID If you select this option, the “Change Unit ID” pop-up menu appears: Enter up to eight characters to change the Unit ID. Use the [¬SP] key to backspace and use the [CLR] to restore the previous ID.
  • Page 59 APPENDIX B NETWORK PARAMETERS with NRINET or TFTP If you select this option and Option 2. COMM SETTINGS is set to NRINET or TFTP, this “Network Parameters” pop- up menu appears: If you have an alphanumeric keyboard, press the characters to the host name, then press the [ENT] key to save the entry and move to the next field.
  • Page 60: Option 4 Modem Parameters

    Norand Utilities Program NETWORK PARAMETERS with NOVELL NETWARE If you select this option and Option 2. COMM SETTINGS is set to NOVELL NETWARE, this frame type drop-down list appears: Press the number of a frame type, or press the Y or B keys to scroll through the list and press the [ENT] key to enter.
  • Page 61 APPENDIX B If you select drop-option OTHER EXTERNAL or " OTHER INTERNAL, the “Modem Init String” pop-up menu appears: a. Enter the initialization string of the modem you are using. Refer to your modem’s reference manual for information. " NOTE: Use A and "...
  • Page 62 Norand Utilities Program " NOTE: Testing the modem initialization string is optional. To test the modem string, do the following: " a. Press the [F2] key. The computer replies with “PLEASE WAIT” and tests the string: Momentarily, the computer displays the modem’s response: "...
  • Page 63 APPENDIX B Suboption 2 PROTOCOL If you select this suboption, a drop-down list of available protocols appears: " NOTE: TTY is the only protocol currently supported. Press the number of a protocol, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 64: Option 5 Network Interface

    Norand Utilities Program Suboption 4 DATA FORMAT If you select this suboption, the “Data Format” drop-down list appears: Press the number of a data format, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 65: Option 5 Phone Number

    APPENDIX B Option 5 PHONE NUMBER Phone Number appears as Option 5 when Option 2. COMM SETTINGS is set to MODEM/DIRECT. If you select this option, the “Phone Number” pop-up menu appears: Enter up to 16 characters. Use the [¬SP] key to back- space;...
  • Page 66: Option 9 Advanced Utilities

    Norand Utilities Program Option 9 ADVANCED UTILITIES If you select this option, the “Advanced Utilities” menu ap- pears: Press the number of an advanced utility option, or press the Y or B keys to scroll through the list, then press the [ENT] key to enter.
  • Page 67 APPENDIX B Suboption 1 SET DATE/TIME If you select this suboption, the “Set Date/Time” pop-up menu appears: Enter numbers for the month, day, year (1980--2079), hour, minute, and second (up to 23:59:59). Press the [ENT] key after each entry. An incorrect entry causes the computer to default to the initial number.
  • Page 68: Charger

    Norand Utilities Program MAIN PACK: " “OK” " “LOW” " “CRITICAL” " “CHARGING” " “MISSING” " VOLTAGE: " CHARGER: " B-32 600 Series Industrial Mobile Computer User’s Guide APPENDIX B Status of the main battery pack: Battery operating properly. Power running low, needs recharging.
  • Page 69 " " " " " " " " " " Applet Small applications, typically bundled with the operating system. Boot Default Drive The drive from which the computer will boot. Button An object that can be clicked, selected, or unselected in your windows.
  • Page 70 GLOSSARY Download The transmission of data from a host computer to a mobile computer. Ethernet A 10-Mbps, coaxial standard for LANs. Also slang for the coaxial cable that carries the standard. Flash A technology for nonvolatile memory storage. A special type of EEPROM that can be erased and reprogrammed.
  • Page 71 Network A computer data communications system which interconnects computer systems at various sites. NMSD NORAND Mobile Systems Division of Intermec Technologies Corporation. Norand Utilities A program that provides the basic functions needed to prepare the computer for use, including program load and data communications.
  • Page 72 GLOSSARY Stylus A pen-shaped device, used for input on a touch screen by tapping or sliding. TCOM or Telecom Telecommunications. Terminal Circuit terminating device such as a industrial mobile computer. Tethered A device requiring a cable between the computer and the scanner.
  • Page 73 " " " " " " " " " " SYMBOLS Modem card installation, 2-6 Adjust contrast, 1-6 Backlight, 1-6 OFF, 1-6 ON, 1-6 Battery, 1-6 charging, 2-2 lithium ion, 1-6 low battery indication, 3-1 care, 3-1 status, utilities menu, B-31 Booting DOS application, 2-6 Booting up, 2-6 DOS application, 2-6...
  • Page 74 INDEX Touch screen display, 1-6 Troubleshooting table, 4-1 Turning the backlight OFF, 1-6 Turning the backlight ON, 1-6 communications menu subop- Utilities program, B-1 communications menu, B-6 communications menu op- tions ADVANCED UTILITIES, B-30 BEGIN COMM SESSION, Index-2 NORAND 600 Series Industrial Mobile Computer User’s Guide COMM SETTING, B-18 NETWORK, B-19 MODEM PARAMETERS,...

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