Display Troubleshooting - Wacom DTU-710 Safety Instructions

Display Troubleshooting

If you encounter problems with DTU-710 display, refer to the following tables. Your problem
may be described here, and you can try the solution offered.
For the problems regarding tablet or pen, refer to the Troubleshooting chapter in the online
Help that can be accessed from the Wacom Tablet control panel.
Genera Problem
The message "OUT OF SCAN
RANGE" appears.
The message "NO INPUT
■
SIGNAL" appears.
The power lamp is lit orange,
■
or flashes orange and green
T h e m e s s a g e " C A B L E
DISCONNECTED" appears.
No display. The LED is off.
■
When a still image is displayed for
a long period of time without re-
freshing the screen, an afterimage
remains for a short period of time.
20
DTU-710_EN.indd 20
The input signal frequency is incorrectly set or not compatible
■
with DTU-710. Connect different monitor and set the refresh
rate to some value between 50 to 75 Hz. If your video card
supports adjustment of the horizontal frequency, make sure it is
set to same value between 30 to 80kHz.
The resolution is se too high (1280 x 1024 max.)
■
Set the display property to detect plug and plug monitors.
■
Check the video cable for bent or broken connector pins.
■
Then properly connect the video cable.
If your computer is in the power management mode, move the
■
mouse or hit any key on your keyboard.
Verify that the graphics card is properly installed.
■
Check that your computer is turned on.
■
Check that the DTU-710 video cable is fully connected.
■
Check the video connector and any video adaptors for bent or
■
broken connector pins. Then properly connect the video cable
and necessary adaptors.
Verify that the AC power cable is connected, and that the
■
DTU-710 power switch is turned on.
Verify that the Analog (VGA)/Digital (DVI) switch is properly
■
set. ☞ P.6
Restart your computer after changing the position of the switch.
Use a screen saver or other power management feature.
Hint
04.7.20 8:32:52 PM