System Messages (Alarms/Events) - Samsung WEC8500 Maintenance Manual

WEC8500/8050 Maintenance Manual
1.2

System Messages (Alarms/Events)

This section describes symptoms, causes and solutions of problems occurring to the system
messages (alarms, events, logs, etc.).
1.2.1 Alarm or event is not generated
Symptoms
Alarm output command does not reveal any information on alarms or events.
WEC8500# show alarm history all
Error : can not read the file
WEC8500# show event
Error : can not read the file
or
WEC8500# show alarm history all
WEC8500# show event
Possible Causes

The alarm format has changed due to the package upgrade.

The alarm format is unknown.
Solutions
1) Before changing the alarm format, delete all previously generated alarm logs.
Deleting alarms of the format prior to change:
WEC8500# clear log alarm
Deleting current alarms of the format prior to change:
WEC8500#clear log actalarm
2) Apply the new alarm format.
WEC8500#clear log alarminfo
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