A.1 Crash Log - Samsung WEC8500 Maintenance Manual

WEC8500/8050 Maintenance Manual
ANNEX A.
The logs managed by the APC contain important information which helps problem analysis.
This appendix provides a summary of meanings, locations, and methods of extraction for
the logs helpful for problem analysis of the system.

A.1 crash log

Storage
Item
Location
reboot log/crash
history
core log/crash
dump
SE log/se/crash
crash
core
dump
Samsung Electronics America
Problem Analysis Log List
File Type
Stores all reboot
history including
system reboots
from critical crash
as well as normal
reboots in the
operational
process.
When an
application process
is terminated for an
abnormal cause, a
dump file containing
the memory context
information and the
tty log information is
created.
Create a core
register dump file
when any SE crash
occurs.
Description
[WEC] [WEC]
cdr_dump.txt Administration > Tech Support > APC
[CLI] Reboot History > Download
cdr-NNN-XXX- [CLI]
hh_mm_ss_MM- WEC8500# show debug reboot export
DD-YYYY.txt WEC8500# file upload ID PW IPADDR
disk:/log/crash/cdr-....txt cdr-....txt
WEC8500# file remove disk:/log/crash/cdr-
....txt
[WEC] [WEC]
core_apc_tarball. Administration > Tech Support > APC
tar Coredump > Download
[CLI] [CLI]
core-XXX-NN- WEC8500# show debug coredump
TIME-PID.tar.gz summary
WEC8500# file upload ID PW IPADDR
disk:/log/crash/core-....tar.gz core-....tar.gz
[WEC] [WEC]
se_crash_<time_ Administration > Tech Support > APC-Local
stamp> PC > Select the file storage location in the
navigation panel, press the file download
button
[CLI]
WEC8500# file upload ID PW IPADDR
disk:/log/se/crash/
se_crash_2013-1-4_17_0_22
se_crash_2013-1-4_17_0_22
Version 5.1
Extraction Method
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