Resolving Issues Related To Video Quality - Avaya Scopia XT Series Deployment Manual

Troubleshooting the Avaya Scopia
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the video settings. From the XT Series web interface, select Administrator
Settings > Calls > Preferences > Video. From the endpoint's main menu, select
Configure > Advanced > Calls > Preferences > Video.
2. Disable specific video codecs by selecting No from the lists.
The video codecs available depend on your XT Series model.
3. From the web interface only, select Save.
Related links
Troubleshooting the Avaya Scopia

Resolving issues related to video quality

There is a lack of synchronization between audio and video.
One of the optional video devices, an optional camera or a video converter, causes the video
delay.
Configure lip sync settings.
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series
1. Access the video quality settings. From the XT Series web interface, select Administrator
Settings > Calls > Video Quality > General. From the endpoint's main menu, select
Configure > Advanced > Calls > Video Quality.
December 2017
® XT Series
Figure 177: Configuring video settings from the web interface (example)
®
XT Series
Avaya Video Collaboration Solution for IP Office Deployment Guide
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