Easy Replacement Procedure - Avaya 3730 Communications Manual

Procedure
1. Check that both the old handset to be replaced and the new replacement handset are of the
same device type.
2. Use the WinPDM or the Device Manager to check that the software of DC4 Advanced
Desktop Charger or CR3 Charging Rack is of version 1.3.x or greater.
3. Make sure that the handset batteries are charged before starting the easy replacement
procedure.
4. Switch off the new handset by long pressing .

Easy Replacement Procedure

About this task
During the Easy Replacement procedure, the LEDs of the handset and the charger follow the same
LED indications. This means that if the old handset has a broken display, the LED indications on the
charger and on the handset can be used to follow the replacement procedure. Before and after easy
replacement, the LEDs may have different LED indications.
Important:
Never remove a handset from the charger until the instructions in the display or the LED tells
you to do so (see status on the LED if the display is broken). If there is an error indication it may
be allowed to remove the handset. After the old handset has been in the charger, the new
handset must be placed in the charger regardless if the replacement was successful or not.
Failing to do so may result in malfunction and the new handset will need to be sent for service.
Procedure
1. On the new handset, press and hold
Do not release
2. Put the new handset in the charger.
3. When the system displays the message "Start phone replacement?", release
Press Yes (left soft key).
The system displays the message "Follow the instructions. Each step can
take several minutes.".
4. Press OK (left soft key).
5. When the text "Please insert old phone in charger" is displayed, replace the new handset
with the old handset. The handset can either be switched on or off.
If the CR3 Charging Rack is used, the left charging slot must be used for both handsets.
The handset restarts and after a few seconds, the system displays a message "Saving
settings. Do not remove phone from charger". The charger LED changes to
slow orange flashing. It may take several minutes.
July 2017
until you are instructed to do so.
Using 3730 DECT Handsets with Communication Manager and IP Office
Comments on this document? infodev@avaya.com
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