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Avaya 3725 User Manual

Avaya 3725 User Manual

Connected to avaya aura communication manager and ip office
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Avaya 3725 DECT Telephone
connected to
Avaya Aura™ Communication Manager
and IP Office
User Guide
21-603358
02/2016
Issue 5.0

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Table of Contents

Troubleshooting

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Summary of Contents for Avaya 3725

  • Page 1 Avaya 3725 DECT Telephone connected to Avaya Aura™ Communication Manager and IP Office User Guide 21-603358 02/2016 Issue 5.0...
  • Page 2 Avaya including the selection, arrangement and Hosted Service design of the content is owned either by Avaya or its licensors and is protected THE FOLLOWING APPLIES IF YOU PURCHASE A HOSTED SERVICE by copyright and other intellectual property laws including the sui generis rights SUBSCRIPTION FROM AVAYA OR AN AVAYA CHANNEL PARTNER (AS relating to the protection of databases.
  • Page 3 Avaya Support website: https://support.avaya.com PARTY TERMS AND REQUIRE A SERVICE PROVIDER TO BE such successor site as designated by Avaya), scroll to the bottom of the page, INDEPENDENTLY LICENSED DIRECTLY FROM THE THIRD PARTY and select Contact Avaya Support.

  • Page 5: Table Of Contents

    Descriptions ........The Avaya 3725 DECT Telephone ......
  • Page 6 Starting a new call during an ongoing conversation ... . Switching between Calls ......Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 7 My favourites ........Avaya 3725 DECT Telephone - User Guide...
  • Page 8 Message Templates ....... . Avaya 3725 DECT Telephone - User Guide...
  • Page 9 Making a call ........Avaya 3725 DECT Telephone - User Guide...
  • Page 10 Index ......... . Avaya 3725 DECT Telephone - User Guide...

  • Page 11: Important Safety Information

    European directive No. 1999/05/EC. The product Avaya 3725 DECT Telephone complies with IP44; the product Avaya 3720 DECT Telephone complies with IP42 - both according to IEC 529 / EN 60 529.

  • Page 12: Regulatory Compliance Statements (Eu/Efta Only)

    Regulatory Compliance Statements (EU/EFTA only) Permission and Conformity We, Avaya Inc., declare that the product line DECT R4 concurs with the basic requirements and other relevant provisions of EU Directive 1999/5/EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

  • Page 13: Regulatory Compliance Statements (Usa And Canada Only)

    This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear, and when worn on the body using belt clip: With Bluetooth Without Bluetooth values Head 0.104 W/Kg 0.072 W/Kg Body worn 0.029 W/Kg 0.036 W/Kg Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 14: Frequency Range

    The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 230 V. Check if both voltages do match before installing the charger and adapter. Avaya 3720/3725 DECT Telephone - User Guide 02/2016...

  • Page 15: Safety Precautions

    Do not allow children to play with the telephone. It is not a toy. Children could hurt ● themselves or others. Children could also damage the telephone. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 16: Usage

    Like all other cordless telephones, this cordless telephone uses radio signals which do not guarantee a connection set-up under all circumstances. Generally, you should therefore not rely exclusively on cordless telephones when making indispensable calls (for example, medical emergencies). Avaya 3720/3725 DECT Telephone - User Guide 02/2016...

  • Page 17: Environmental Requirements

    Do not charge a battery when the ambient room temperature is above 40 ºC or below ● +5 ºC (above 104 ºF or below 41 ºF). Do not attempt to take a battery apart. ● Do power the telephone off before removing the battery. ● Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 18 3% Hydrochloric Acid ● M-alcohol (70% Methylated Ethanol) ● 60% Chlorhexidin 0.5 mg/ml ● Acetone can be damaging to the plastic casing of the telephone and should not be used. Avaya 3720/3725 DECT Telephone - User Guide 02/2016...

  • Page 19: Introduction

    Introduction This document describes features and settings available for the Avaya 3725 DECT Telephone. The cordless telephone is a feature-rich telephone with color display, telephony, messaging, and bluetooth as optional. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.

  • Page 20: Functions And Accessories

    Desktop charger Basic Desktop charger Advanced Charging rack Battery pack charger Leather case Belt Clip hinge-type swivel-type Security chain Headset with microphone on boom Headset with microphone on cable Bluetooth Headset * System dependent Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 21: Descriptions

    15. Color display The 3 Soft keys can be pre-programmed or The full graphic type display is 128 pixels used with GUI wide and 160 pixels high. The display has multiple colors and backlighting. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 22: The Avaya 3725 Dect Telephone

    The battery is a rechargeable Li-Pol battery, placed under a battery cover. See Replacing the battery on page 101. The battery is fully charged within four hours. See Charging the battery on page 101. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 23: Chargers

    Only use the charger within the temperature range of +5 °C – +40 °C (+41 ºF –+104 ºF). Note: Important: Only use the provided power supply, see Installation and Administration Manual, IP Important: DECT R4. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 24: Charging The Telephone In Desktop Charger

    Owner ID and telephone number. The Owner ID can manually be set by the user. Figure 3: Example of a display configuration in idle mode 12:00 01/01/2010 System A 123456 Menu Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 25 Ring volume silent icon is displayed when the ring volume is set to silent. The message alert follows the ring volume. That is, the effect is the same as when the handset is set to Sound off. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 26 "Read colored message" icon indicates that a colored text message(s) has been read. The messages can be labelled with different colors. "High prio" icon included with "New message" icon indicates high priority of a message. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 27 The Contacts menu contains all names/numbers in the personal phonebook. It is also possible to access a central phonebook from this menu. The Services menu contains menu short cuts used to customize an own menu. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 28 The Short cuts menu contains short cuts for the Soft keys, Hot keys, Navigation keys, and the Multifunction button. The Profiles menu contains possibility to add four different profiles. The "Normal" profile is active by default. 1. System dependent Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 29: Keys And Buttons

    A long press on this key gives a quick access to the telephone’s Voice mail. Sound off key This key is to silence or mute the telephone. It works like the Sound Off button on page 30. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 30: Key Lock, And Upper/Lower Case Key

    The two buttons placed on the upper left side of the cordless telephone are used for increasing/ decreasing the earpiece, headset, and the loudspeaker volume. Sound Off button The button is placed on the left side of the cordless telephone, next to the screen. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 31: Alphanumeric Keys

    A long press on the * - key changes the tone sender on. ● Tone sender on is indicated by a "T" in the display. ● A long press on the 1- key will dial the voicemail (system dependent). ● Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 32: Accessories

    A headset is recommended if you frequently use the telephone and/or want to have both hands free. The headset comes in two versions; microphone integrated in the cable, and microphone on a boom. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 33: Menu Tree

    Call time > Total time 03:15:00 Last call 00:30:00 Call services > Absence > Deactivate Lunch Meeting Trip Vacation Absence 1 Absence 2 Absence 3 Absence 4 Divert call > Internal > Activate Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 34 Deactivate External > (same as Internal) No reply > (same as Internal) When busy > (same as Internal) General purpose 1 Name General purpose 10 Name 1. Visible if defined in WinPDM/AIWS2. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 35: Contacts

    1. This is a system dependent feature. Profiles Normal (example) > Name Volume > Ring signals > Internal call > Play Back External call > (same as above) Call back > (same as above) Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 36 Message alert > Play Back Vibrating alert > On On if silent Key sound > Silent Click Tone Answering behaviour > Automatically Loudspeaking Add new > (same as Normal above) Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 37: Messaging

    > Send > Enter > Send list number "Contacts > Send access" Clear More > Delete > Yes Call no. in text > Call Save number > Close More > Delete > Yes Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 38 Delete all > Yes Back 1. Visible if the number consists of minimum 3 digits. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 39: My Favourites

    Phone call > Enter number Call list Contact list Central phonebook Message inbox Send message > Enter number Change profile > Profile A (example) Open a menu > Main menu Calls Connections Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 40 This lets the user enter additional numerical characters before calling the number. See Procedure Call on page 93 for more information. 2. This is a system dependent feature. 3. Visible if defined in WinPDM/AIWS2. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 41: Connections

    1. It is not possible to unsubscribe a protected system via the handset. Unsubscribing of the system must be made via Win- PDM/AIWS2. Settings Sound & Alerts > Volume > Ring signals > Internal call > External call Priority call Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 42 > Answering key > Hook-off Any key Answering behaviour > Automatically Loudspeaking Messages > Text size > Normal Large *Language > Dansk, English etc. Owner ID > Device info > Software Hardware Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 43: In Call

    > New call > Call "Phonebook access" Cancel Switch > End call > Transfer > Transf. to new > Call "Phonebook access" Cancel Conference > Call back > Call waiting > DTMF Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 44: Customizing The Menu Tree

    The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that should be hidden are defined in the WinPDM. See Installation and Administration Manual, IP DECT R4. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 45: Basic Operation

    Your telephone is in idle mode or rings. 1. Press the Sound off button long. The status of the telephone changes between ring signal on/off. To locate the button, see Descriptions on page 21. icon indicates a silenced telephone. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 46: Log In Or Out Of A Shared Phone

    To prevent accidentally pressing keys and making a call, the keys can be locked. To lock keypad 1. Press the * key. 2. Press the Soft key Lock. To unlock keypad 1. Press the * key. 2. Press the Soft key Yes. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 47: Locking/Unlocking The Keypad During A Call

    4.2 Log In or Out of a Shared Phone on page 25 Unlocking the telephone The phone shows the text "Turn off phone lock?" 1. Press Soft key Yes. 2. Enter PIN code 3. Press Soft key OK. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 48: Muting The Ringtone For Incoming Call Or Message

    If the call is unanswered, it will revert to voicemail if the handset has been configured for voicemail. To mute an incoming call or message: 1. Long press the Sound off button while the phone is ringing. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 49: Calling

    A list of predefined messages is displayed in the "Templates" menu. 2. Select, and if required, edit the message as described in The Templates Menu on page 91. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 50: Ending A Call

    2. Enter the number. Each entered digit is dialed immediately. However, in this case you will not be able to correct an input error. Note: The number will not be added to the call list when pre-dial is used. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 51: Dialing Using A Pre-Programmed Hot Key, Soft Key Or Multifunction Button

    5. Press Soft key Call or the Off-hook key to make the call. Dialing a Name from the Central Phonebook 1. Open the menu by pressing the confirmation button, or the Soft key Menu. 2. Select Contacts. 3. Select Central phonebook. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 52: During A Call

    2. Select Messaging. See “Messaging” on page 37. Opening contacts list during the call 1. Press Soft key More. 2. Select Contacts. 3. Press Soft key Select. 4. See Contacts on page 77. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 53: Turning The Microphone On/Off During A Call

    To use the handset contacts to start a new call, just select More > Contacts (See Note: Contacts on page 77). If you start a new call by using the Off-hook key or the Soft key More > New Call, you cannot select a contact afterward. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 54: Switching Between Calls

    This will connect the first caller with the person you want to transfer the call to. Transferring to a new call Note: The Transfer option is applicable only to Communication Manager. Note: 1. Press Soft key More during the call. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 55: Starting A Conference Call

    Your are connected with the new caller. The other part is put on hold. When the line is free it will automatically call the hold part again. This is system dependent. Note: You can also accept the second call by pressing the Off-Hook key. Note: Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 56: Answer Call Waiting

    The call is logged as a missed call in the handset. Enabling DTMF During a call. 1. Press Soft key More. 2. Select DTMF. 3. Press Select. This will enable the use of Dual Tone Multi Frequency (DTMF) signals. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 57: Loudspeaking Function

    If configured in the PDM/AIWS2, any one of up to five predefined emergency numbers can be called, even if the handset or keypad has been locked. For additional information, see sections Activating the automatic key lock on page 81 and Activating the phone lock on page 81. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 58: Messaging

    Some characters require 2 bytes in the final message, therefore the user will sometimes Note: not be able to enter 160 characters. For basic rules of text input, see Alphanumeric Keys on page 31. ● Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 59: Writing And Sending A Message

    1. Press long on digit key 1. Your voice mail will be called. If the extension number is not available a pop-up Voice mail number not defined is displayed. 2. Follow the given instruction in the Voice Mail. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 60: Menu Operation

    Bluetooth headset once. A paired Bluetooth headset will automatically be connected indicated by the icon in front of the headset. 1. Set the Bluetooth headset in pairing mode, see the user manual for the Bluetooth headset. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 61: Headset

    The cordless telephone can subscribe up to eight different systems. To subscribe a new system the “Park:” (Portable Access Right Key) and “Ac:” (Authentication code) related to the system you are going to log on to are needed. Contact your system administrator for more information. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 62 Note: Rename System It is possible to change the name of the system in the telephone. 1. Select Rename System. 2. Select system to rename. 3. Enter new name. 4. Select Save. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 63: In Charger Action When In Call

    Turning off while charging When the cordless telephone is placed in the charger, it can be switched off while it is charging. When it is removed from the charger, it will switch on again. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 64 See Installation and Administration Manual, IP DECT R4. Deactivating the charging mode 1. Select In charger. 2. Select Other actions. 3. Select No action. 4. Press Select to save the setting. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 65: Calls

    5. Enter name and press OK to save the setting. Note: Saving a number in the call list creates a new contact. However, existing items in the call Note: list will not be updated with the contact information. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 66: Missed Calls

    The total time of the previous call and last call is displayed. 1. Select Call time. Call services Note: These functions are system dependent. The parameters are set up in the PDM or AIWS, Note: see Installation and Administration Manual, IP DECT R4. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 67: Diverting Calls

    4. Press Soft key OK To stop diversion select Deactivate and press the confirmation button or the Soft key OK. 1. The code is defined when configuring the absence/diversion reason in the PDM/AIWS2. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 68: Short Cuts

    1. Enter the menu by pressing the Menu Soft key, or the confirmation button on the Navigation key. 2. Select the Short cuts icon. 3. Press the confirmation button or the Soft key Select. Defining Soft keys 1. Select Soft keys. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 69: Defining Hot Keys

    6. Select Control question, and press Select. It is off by default. 7. Press Soft key Save. Defining Multi-function Button The Multi-function button can be defined with two different functions, a long press activates one function, and a double press activates another function. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 70: My Favourites

    This can be a simple call number but even a complex combination of feature access code and call number, e. g. to realize a specific feature. 6. Press Save. Editing favourites 1. Select an existing favourite you want to edit. 2. Press the Soft key More. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 71: Deleting Favourites

    1. Enter the menu by pressing the Menu Soft key, or the confirmation button on the Navigation key. 2. Select the Messaging icon. 3. Press the confirmation button or the Soft key Select. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 72: Viewing The Inbox

    2. Select More. 3. Select Call Sender. Calling a number in text If the sender has written a telephone number in the message it is possible to call the number without dialing it. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 73: Writing New Messages

    31 to see all characters. For example, to enter the character E, press key 3 twice. "E" appears in the display and is selected after a timeout or when another key is pressed. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 74: Unsent Messages

    Delete/Delete all 1. Select More. 2. Select Delete or Delete all. 3. Select Yes if the unsent message shall be deleted. Reading a sent message 1. Select View to read the message. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 75 4. Select between Work Number, Mobile number, or Other number. 5. Press Soft key Add. 6. Enter name for the contact. 7. Press Soft key OK. 8. Press Soft key Save. The number will be saved in the contact list. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 76: Profiles

    1. Select profile from list. 2. Press Soft key More. 3. Select Edit from menu. 4. Select what to edit and press Soft key Edit. 5. Make changes and press Soft key Save to confirm. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 77: Contacts

    5. Press Soft key Add. 6. Enter telephone numbers. 7. Press Soft key OK. 8. Press Soft key Save and then Back. Different ring signals can be set to distinguish this contact from another contact. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 78: Editing A Contact

    When the search result is ready it is possible to view contact information, add the number to new contact, and to send a message by selecting the Soft key More. You can also call the number by selecting the Soft key Call. 1. Select Central phonebook. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 79: Settings

    Adjusting the ringer volume 1. Select Sound & Alerts. 2. Select Volume. 3. Step with to increase the volume and with to decrease it. 4. Press Soft key OK to save the setting. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 80 4. Press Soft key Back. Setting the Key sound This means that every time a key is pressed, the telephone gives a small sound. You can choose between Silent, Click, or Tone. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 81: Phone Lock Settings

    The default phone lock code (0000) can be changed to any 4 -8 digit personalized code. Note: If the PIN code is forgotten it can be removed by your administrator. Note: 1. Select Locks. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 82: Display Settings

    6. Enter the new PIN code. 7. Scroll down with to Confirm PIN code. 8. Enter the new PIN code again. 9. Press Soft key Save. Display settings Brightness 1. Select Display. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 83: Time & Date Settings

    1. Select Time & Date and press Select. 2. Select Time format. The actual time format will be displayed. Selectable time format: 11:00pm ● 23:00 ● 3. Press Select to save the setting. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 84: Answering

    3. Press Soft key Change to change the setting. The check box will be marked. To remove the setting, press Soft key Change again. 4. Press Soft key Back to save the setting. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 85: Changing Text Size For Messages

    It is also possible to access the Device Info (DI) menu in idle mode, by pressing the keys Tip: containing *#DI# (that is *#34#). To view the IPEI/IPDI directly, press *#06# in idle mode. See the table below. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 86: Enhanced Call And Messaging Features

    Redisplay the message and continue the call to further review and discuss the message. See ● Redisplay the Message and Continue with the Call on page 87. Redisplay the message and terminate the call. See Redisplay the Message and Terminate ● the Call on page 87. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 87: Calling A Different Party

    When an acknowledged message has been replied to, the icon is shown in the message list. The text “Accepted” or “Rejected”, and time and date is also added in the acknowledged message. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 88: Message Queuing And Message Priority

    10th second in 5 minutes, or until any key is pressed. Note that this is a system/application dependent feature and cannot be configured in the handset. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 89: Color Messaging

    4. If the selected option requests input, enter the information needed and press “Ok”. A press on the middle Soft key will change to digit or text input mode depending on if it is digit or text format in the message. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 90: Mobile Data

    39. In addition, a shortcut can be created for quick access to a Service, see Short cuts on page 68. Mobile data can be used for opening a door, starting/stopping a machine etc. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 91: Send Mobile Data With A Prefix

    "Clear" soft key to delete unwanted text Answering a Text Message with a Predefined Message To respond to an incoming text message with a predefined message, perform the following steps: Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 92 5. Press the soft key "Send". The message sender’s number is displayed in the handset display. 6. Press the soft key "Send". A "Message sent" confirmation is displayed and the message is sent to the caller. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 93: Advanced Functions

    "123" and presses OK, the number *21*123 will be dialed. Note that no call is established before the user presses OK, that is, post-dial. 1. Configuration of this function requires PDM/AIWS2 2. Configuration of this function requires PDM/AIWS2 Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 94: Admin Menu

    For activating the admin menu see Installation and Administration Manual, IP DECT R4. For quick access to device information short codes are available in the idle menu. Information Code Software version *#34# Hardware version *#34# IPEI *#06# IPDI *#06# Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 95: Clear Lists In Charger

    System handling Software upgrade Software and parameters in the Avaya 3725 DECT Telephone can be upgraded by using the PDM or the AIWS. See Installation and Administration Manual, IP DECT R4. To view the telephone’s software version, enter *#34# in idle mode.
  • Page 96 When the update is complete, a "Handset is updated" message is displayed to indicate that the handset is available for use, as shown in figure . Select the "OK" soft key to close the message. 12:03 2013-02-27 Handset is Updated. Update Completed while in Charger Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 97: Troubleshooting

    WinPDM or AIWS device Administration Manual, IP manager, it is not possible to turn DECT R4. Not possible to mute off the sound. the telephone by long pressing the Sound off key or Mute button. Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 98 WinPDM. Voice mail number not There is no Voice mail number Define a Voice mail number via defined defined in the telephone. WinPDM. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 99: Led Error Indications

    2. 2) The charger has found that Easy Replacement does not work. Change back to the "new" handset. LED is flashing red, long flash (800 ms on, 100 ms off). Error during Easy Replacement. Both handsets need to be sent for service. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 100: Operation Notice

    If the parameter Disable permanent mute is enabled, it is not possible to turn the sound Note: off. See Installation and Administration Manual, IP DECT R4. When re-entering the coverage area it can take a couple of minutes before the telephone automatically has registered into the system. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 101: Maintenance

    Attach the battery as described in the illustration below. The battery is easy to replace. It is attached inside the battery lid and is connected to the cordless telephone in such a way that no miss-contact is possible. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 102: Easy Replacement

    Before Starting Easy Replacement Procedure 1. Check that both the old handset (that is, the handset to be replaced) and the new handset (that is, the replacement handset) are of the same device type (3725). Avaya 3725 DECT Telephone - User Guide...

  • Page 103: Easy Replacement Procedure

    Maintenance 2. Check that the software of 3725 is of version 2.8.x or greater, by enter *#34# in idle mode. 3. Check that the software of CR3 Rack Charger or DC4 Advanced Desktop Charger is of version 1.3.x or greater by using the WinPDM.
  • Page 104 When the text "Start phone replacement?" is displayed, release Press "Yes" (left soft key). The text "Follow the instructions. Each step can take several minutes." appears in the display. Press "OK" (left soft key). Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 105 IMPORTANT: Do not remove the handset while the text "Restoring settings" is displayed When the text "Phone successfully replaced. Please remove phone to restart." appears in the display, remove the handset from the charger. The handset is automatically restarted. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 106: Attach The Hinge-Type Clip

    LED Indications during Easy Replacement The following table shows the LED indications that are used for the 3725 and the charger during the easy replacement procedure. See also Troubleshooting on page 97. LED indication Description Orange, flashing (1 000 ms on, 1 000 File transfer during Easy Replacement.

  • Page 107: Attaching The Swivel-Type Clip

    Figure 13: Screw the swivel-type clip into position Attaching cover for no clip Attach the enclosed cover as described in the illustration below when no clip is to be used. Figure 14: Screw the cover into position Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 108 Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 109: Bluetooth Headset

    Increase/decrease the volume in the Bluetooth headset with the volume buttons on the ● cordless telephone. Description Antenna The Bluetooth has a integrated antenna. Icon Icons and text in the display on page 24. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 110: Wear

    Your Bluetooth headset may have more or less functions than described here, Note: refer to the manual for the Bluetooth headset. Operation Step between the menus with the navigation key. Confirm each menu selection by pressing the Soft key Select. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 111: Enabling Bluetooth

    “Pair and Connect a headset” steps 1-6. The paired headsets are displayed by a default name in the telephone menu Headset. See 6. Confirm with the Soft key Select. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 112: Selecting A Bluetooth Headset

    1. Enter the number on the telephone. 2. Press the Soft key Call or the Off-hook key. 3. When Transfer call to phone? is displayed press No or ignore the message to use the Bluetooth Headset. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 113: Answering A Call

    Messaging When a text message is received a beep sounds in the Bluetooth headset. Transferring a call Transferring a call to the telephone You are on a call with the Bluetooth Headset. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 114: Transferring A Call To The Bluetooth Headset

    Maximum distance between the headset and the telephone is 10 meters. The communication distance between the telephone and headset may vary considerably due to the environment and disturbances from other 2.45 GHz equipment. Different headsets can also give different communication distances. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 115: Out Of Range

    Connecting fails/Failed to Headset is not turned on Turn on headset connect headset Headset is out of range Move headset closer to telephone Link key in headset has Repeat pairing procedure been deleted Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 116 Disconnect the connected headset already connected to the telephone Link key is missing in Repeat pairing procedure either headset or telephone. Too close to disturbing Disturbing devices can be WLAN devices. equipment, microwave etc. Avaya 3725 DECT Telephone - User Guide 02/2016...

  • Page 117: Quick Reference Guide

    Avaya 3725 DECT Telephone Quick Reference Guide...
  • Page 118 Ring volume set to silent Loudspeaker on Loudspeaker off Sound off Headset connected Bluetooth headset connected Bluetooth New message Read message Missed call Incoming call Outgoing call System connection Key lock Phone lock Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 119 SMS (Short Message Service) Voice mail access Centralized management Easy replaceable battery Bluetooth * System dependent Note: Your unit may have more functions than described here; see User Guide, Avaya 3725 DECT Telephone. Avaya 3725 DECT Telephone - Quick Reference Guide...

  • Page 120: Basic Functions

    When the ring signal sounds; press the Off-hook key to answer. To end the call, press the On-hook key Turning loudspeaking function on/off During a call, press the left Soft key to turn the loudspeaking function on/off. Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 121 Receiving a text message When a text message is received, the LED starts flashing and a message tone sounds. A pop-up New message(s):1 View now? is displayed and the Soft keys Yes/No to read Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 122 A long press on digit key 1 will call your voice mail. If the extension number is not available a pop-up Voice mail number not defined is displayed. See User Guide, Avaya 3725 DECT Telephone. Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 123 Using the local phonebook To find and call a name: Enter Contacts , step to Call contact and press Select. Enter the first letter in the name Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 124 A long press on a Hot key can have the same function as a Soft key and any key 0, 2 - 9 can be programmed as a Hot key. The Multifunction button can also be programmed for Avaya 3725 DECT Telephone - Quick Reference Guide...
  • Page 125 For more information about Soft keys, Hot keys and Multifunction button, see User Guide, Avaya 3725 DECT Telephone. Turning the automatic keypad lock on/off Enter Settings , and step to Locks. Select Automatic key lock Off/On, select On/Off, and press Back.
  • Page 126 Accessories The following accessories for the Avaya 3725 DECT Telephone are available: Leather casing incl. belt clip Belt clip, swivel type Desktop chargers Also available: • Telephone lanyard • Rackmount Charger • Multiple Battery Charger Avaya 3725 DECT Telephone - Quick Reference Guide...

  • Page 127: Index

    ..... Contacts ..... keypad Avaya 3725 DECT Telephone - User Guide 02/2016...
  • Page 128 ....menu tree ... . . Quick Reference Guide Avaya 3725 DECT Telephone - User Guide 02/2016...

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