Managing Calls In Absentia; Call Services - Avaya 3730 Communications Manual

Emergency calls
If configured in the WinPDM or Device Manager, any one of up to five emergency numbers can be
called. An emergency number can be called even if the handset or keypad is locked.

Managing calls in absentia

Call services

These functions are system dependent. Besides the default Call services functions, 10 extra
system specific call services can be defined with or without automatic disconnection. The
parameters are set up in the Portable Device Manager (WinPDM).
Absence handling
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Absence.
4. Select the applicable absence reason in the list. The number of absence reasons (for
example: "Lunch", "Meeting", "Trip", etc.) are configured in the WinPDM.
The code is defined when configuring the absence reason in the handset.
5. Press Select.
6. Enter time (HHMM) or date (MMDD) depending on the selected absence reason.
7. Press OK.
The handset sends an absence reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds.
Deactivating the Absence settings
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Absence.
4. Select Deactivate.
5. Press Select.
July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office
Comments on this document? infodev@avaya.com
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