Managing Mid-Call Operations; During A Call - Avaya 3730 Communications Manual

Menu operation
Diverting calls
About this task
You can divert internal calls, external calls, calls when busy, and calls on no reply to another phone
number.
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Divert calls.
You can create a shortcut to the Call services function or activate a call service when a
profile is activated.
You can set the PBX settings for the call diversion to show the Divert calls menu in the
handset.
4. Select Activate.
5. Select any of the following:
• Internal or External: Diverts internal or external calls.
• No reply: Diverts calls on no reply.
• When busy: Diverts calls when the handset sends a busy tone or is on another call.
6. Enter the number (maximum 24 digits) to which you want to divert the calls. Alternatively,
press the Call Contact list (
7. Press OK.
The handset sends a diversion reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds.
The code is defined while configuring the diversion reason in the handset.
Next steps
To stop diversion, select Deactivate and press OK.

Managing Mid-call operations

During a call

If the handset is configured via Win PDM or Device Manager, one of the predefined emergency
numbers can be called while the handset or keypad is locked. When calling from a locked handset,
only the Microphone on or Microphone off function can be accessed by pressing the soft key
More. When you call from handset with locked keypad, the entire In Call menu is accessible.
July 2017
) to see the call contact list.
Using 3730 DECT Handsets with Communication Manager and IP Office
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