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1. When I enter Sections [41] - [48] to add a wireless key, the
keypad sounds a long beep.
You cannot enter ESNs unless a PC5102-433 wireless receiver is connected to the
Keybus. See section 2 for instructions on setting up and wiring the PC5102-433
module.
2. I have entered the ESN for the wireless key but when I press the
function keys, the panel does not perform the desired function.
Check the following:
• Ensure the ESN has been entered correctly.
• Ensure that the function keys have been programmed for the requested function.
• Ensure that the wireless key is enabled for the partition (if partition
programming is used).
3. When I press the wireless key function buttons, I see no results.
Check the following (see sections 5.1 and 5.2 for more information on testing
devices):
• Verify that you are testing the correct zone.
• Verify that the correct ESN was entered when the device was enrolled.
• Verify that the device is in range of the PC5102. Try testing the device in the
same room as the receiver.
• Confirm that the PC5102-433 is properly connected to the Keybus (see
section 2 for PC5102-433 setup and wiring instructions).
• Check that you are testing the wireless key correctly (see sections 5.1 and
5.2 for testing instructions).
• Check that the batteries are working and installed correctly.
• Look for large metal objects that may be preventing the signal from reaching
the PC5102.
• Ensure that all wireless keys operate correctly throughout.
Troubleshooting
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