Section 7: Troubleshooting; Section 8: Programming Worksheets - DSC PC5102-433 Installation Manual

Table of Contents

Section 7: Troubleshooting

1. When I enter Sections [41] - [48] to add a wireless key, the keypad

sounds a long beep.

You cannot enter ESNs unless a PC5102-433 wireless receiver is connected to the

Keybus. See section 2 for instructions on setting up and wiring the PC5102-433 module.

2. I have entered the ESN for the wireless key but when I press the

function keys, the panel does not perform the desired function.

Check the following:

• Ensure the ESN has been entered correctly.

• Ensure that the function keys have been programmed for the requested function.

• Ensure that the wireless key is enabled for the partition (if partition programming is

used).

3. When I press the wireless key function buttons, I see no results.

Check the following (see sections 5.1 and 5.2 for more information on testing devices):

• Verify that you are testing the correct zone.

• Verify that the correct ESN was entered when the device was enrolled.

• Verify that the device is in range of the PC5102. Try testing the device in the same

room as the receiver.

• Confirm that the PC5102-433 is properly connected to the Keybus (see section 2 for

PC5102-433 setup and wiring instructions).

• Check that you are testing the wireless key correctly (see sections 5.1 and 5.2 for

testing instructions).

• Check that the batteries are working and installed correctly.

• Look for large metal objects that may be preventing the signal from reaching the

PC5102.

• Ensure that all wireless keys operate correctly throughout.

[804] 5102-433 Wireless Expansion Programming

• 6-digit entry is required. See Section 3.1 "A note on Electronic Serial Numbers"

for details on programming 6-digit serial numbers.

Wireless Key Serial Numbers

Default = 000000

[41] Key 01