Testing The System; Troubleshooting - DSC PowerSeries Neo Installation Manual

means of communication between the alarm panel and the central monitoring
station. The alternate communicator communicates via 3G (HSPA) or Ethernet.
The following configuration steps are required to set up the alternate
communicator:
Install the alternate communicator and wire it to the alarm panel (use
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PCLINK_2 header)
Enroll the alternate cellular communicator with Connect 24
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Set the communication path: [300]
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Enable the alternate communicator: [382] option 5
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Enable event reporting: [307]/[308]
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Program communication delay timer: [377]
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Program DLS access: [401] option 07
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Refer to the 3G2080(R)E/ TL2803G(R)E/ TL280(R)E installation manual for
details.
[300] Panel/Receiver Communication Paths
This section is used to select the path of communications between the alarm
system and the central station.
To use PSTN as the communications path, program section [300] options 001
through 004 as [01] PSTN 1.
To use the alternate communicator to establish a communications path, program
two of the receivers (section [300] options 001, 002, 003 or 004) as [03] and [04]
for Ethernet, and two of the receivers as [05] and [06] for cellular.

Testing the System

Installer Walk Test
Walk test enables the installer to test the operation of each detector by tripping
zones, causing an actual alarm. Enter section [901] to initiate a walk test. When
a zone is tripped, all system sirens emit a tone to indicate that the zone is working
correctly.
After 15 minutes without zone activity, the walk test terminates automatically.
To manually exit walk test mode, enter [901] again.
Viewing the Event Buffer
The event buffer contains logs of events that have occurred on the alarm system
beginning with the most recent. The capacity of the event buffer is scalable and
can hold 500/1000 events (depending on panel model) before rolling over. The
buffer displays events according to their time stamp, beginning with the most
recent. The event buffer can be uploaded using DLS.
Each event displays the time and date, a description of the event, the zone label,
access code number or any other pertinent information. To view the event buffer,
press [*][6][Master Code][*].

Troubleshooting

LCD programmable-message keypad:
Press [*][2] followed by access code if required to view a trouble condition
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The trouble light flashes and the LCD displays the first trouble condition
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Use the scroll keys to view all trouble conditions present on the system
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Note: When additional information is available for a specific trouble condition, a
[*] is displayed. Press the [*] key to view the additional information.
LED and ICON keypads:
Press [*][2] to view a trouble condition
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The trouble light flashes
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Refer to the trouble summary list below to determine the trouble condition(s)
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present on the system
[*][2] Trouble Display
This feature is used to view system troubles. If a trouble is present, the keypad
Trouble indicator illuminates and an audible indication is emitted (two short
beeps every 10 seconds, except while in AC failure). Silence the audible
indicator by pressing [#].
Troubles may be viewed while the system is armed or disarmed. The system may
be programmed to show all troubles while armed or only fire troubles.
The system can be configured to require a user code to view [*][2] system
troubles. See section [023] option 5.
Note: For UL installations, section [023] option 5 must be ON. When this option
is on, trouble beeps are silenced only after entering then exiting the [*][2] menu.
Note: For UL installation, section [019] option 2 Latching Trouble must be ON.
Note: If the wireless fire or CO low battery/tamper troubles are not removed,
trouble beeps restart every 4 hours after being silenced.
To view trouble conditions:
PowerSeries Neo Installation Guide
Press [*][2] to enter the Trouble menu.
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On an LCD keypad, scroll to a trouble type then press [*] to view the spe-
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cific trouble. The zone name and trouble condition for each trouble are dis-
played on the screen.
On LED/ICON keypads, zone indicator lights illuminate to identify existing
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trouble types (e.g., Zone light 1 represents Service Required trouble type).
Press the number key corresponding to a zone light to view the specific
trouble. Lights 1-12 illuminate to indicate the trouble as follows:
Table 1-7 : Trouble Indications
Trouble 01 – Service Required:
[01] Bell Circuit Trouble: The bell circuit is open.
[02] RF Jam: The HSM2HOSTx detected an RF Jam condition.
[03] Aux Supply Trouble: The alarm controller, HSM2204 or HSM2300 has an
overcurrent condition on Aux.
[04] Loss of Clock: System time and date require programming.
[05] Output 1 Fault: HSM2204 module detected an open condition on output #1.
Trouble 02 – Battery Trouble:
[01] Panel Low Battery Trouble: The battery voltage (under load) is below 11.5V.
Restores at 12.5V.
[02] Panel No Battery: No battery connected to alarm controller.
[04] HSM2204 01 - 04 Low Battery: HSM2204 has a battery voltage less than 11.5V.
[05] HSM2204 01 - 04 No Battery: No battery connected to HSM2204.
[07] HSM2300 01 - 04 Low Battery: HSM2300 has a battery voltage less than 11.5V
[08] HSM2300 01 - 04 No Battery: No battery connected to HSM2300.
Trouble 03 – Bus Voltage:
[01] HSM2HOSTx Bus Low Voltage: The HSM2HOSTx module has measured less
than 6.3V on its Aux input.
[02] Keypad 01 - 16 Bus Low Voltage: A hardwired keypad has a bus voltage of less
than 6.9V for ICON/LCD (RF version) and 7.7V for non-RF models.
[04] HSM2108 01 - 15 Bus Low Voltage: A zone expander has a bus voltage of less
than 5.9V.
[05] HSM2300 01 - 04 Bus Low Voltage: A power supply has a bus voltage of less
than 6.9V.
[06] HSM2204 01 - 04 Bus Low Voltage: A high current output module has a bus
voltage of less than 6.9V.
[08] HSM2208 01 - 16 Bus Low Voltage: The low current output module has detected
a voltage less than 5.9V on its aux input.
[09] HSM2955 Bus Low Voltage: The audio module has detected a voltage less than
9.65V on its aux input.
Trouble 04 – AC Troubles:
[01] Zone 001 - 128 AC Trouble: An AC trouble has been detected on a PGX934 PIR
+ Camera.
[03] Siren 01 - 16 AC: A siren has an AC trouble.
[04] Repeater 01 - 08 AC: A wireless repeater has an AC trouble.
[05] HSM2300 01 - 04 AC: An HSM2300 has an AC trouble.
[06] HSM2204 01 - 04 AC: An HSM2204 has an AC trouble.
[07] Panel AC: The alarm controller has an AC failure condition.
Trouble 05 – Device Faults:
[01] Zone 001 - 128: A zone is in fault. Additional information displayed on LCD
keypads for the following troubles: Fire Trouble (2-W Smoke, PGX916, PGX926),
Freeze (PGX905), Self Test (PGX984), CO (PGX913), and Probe Disconnected
(PGX905). Also generated by a short on hardwired zones when DEOL is used or by a
wireless supervisory fault.
[02] Keypad 01 - 16: A wireless or hardwired keypad is in fault.
[03] Siren 01 - 16: A siren is in fault.
[04] Repeater 01 - 08: A wireless repeater is in fault (supervisory or loss of AC/DC).
Trouble 06 – Device Low Battery:
[01] Zone 001- 128: Wireless zone has a low battery.
[02] Keypad 01-16: Keypad has a low battery.
[03] Siren 01 - 16: Siren has a low battery.
[04] Repeater 01 - 08: Repeater has a low battery.
[05] User 01 - 1000: Wireless Key has a low battery.
Trouble 07 – Device Tampers:
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