Section 7: Troubleshooting - DSC LCD5501Z32-433 NA Installation Manual

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1. When I enter the 2-digit zone number when adding a wireless device,
the keypad gives me a long beep.
You cannot enter ESNs unless the LCD5501Z32-433 is properly connected to the
Keybus. See sections 1 & 3 for instructions on setting up and wiring the PC5132 module.
2. I have entered the ESN for the device but when I violate the device, the
zone does not show open on the keypad.
Check the following:
• Ensure the ESN has been entered correctly
• Ensure that the zone is enabled for the partition (if partition programming is
used).
• Ensure that the wireless zone is not assigned to a zone used by PC5108 modules.
• Ensure that the zone is programmed for something other than "Null Operation."
Wireless smoke detectors must be assigned to zones defined as type [87] or [88].
3. When I try a module placement test I get no result or "Bad" results.
Check the following (see sections 5.1 and 5.2 for more information on testing
devices):
• Verify that you are testing the correct zone
• Verify that the correct ESN was entered when the device was enrolled
• Verify that the device is in range of the LCD5501Z32-433. Try testing the device
in the same room as the receiver.
• Confirm that the LCD5501Z32-433 is properly connected to the Keybus.
• Check that you are testing the zone correctly.
• Check that the batteries are working and installed correctly.
• Look for large metal objects that may be preventing the signal from reaching
the LCD5501Z32-433.
The device must be located where consistent "Good" results are obtained. If
several devices show "Bad" results, or if panic pendants and wireless keys
operate inconsistently, move the receiver.
4. The LED on the motion detector does not turn on when I walk in front of
the unit.
The LED is for walk test purposes only. See your WLS904 Instruction Sheet for
walk test instructions.
Tro u b l e s h o o t i n g
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