Troubleshooting - Aastra 6730i Administrator's Manual

Troubleshooting

The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones
for troubleshooting purposes. Using this feature, a system administrator can:
• Assign an IP address and IP port to which log information will be transmitted
• Filter the logs according to severity
• Save the current local configuration file to a specified location
• Save the current server configuration file to a specified location
• Show task and stack status (including "Free Memory" and "Maximum Memory Block Size")
• Enable/disable a WatchDog task
• View Error Messages
• Enable/disable the uploading of configuration and crash file information to a pre-defined server
Aastra Technical Support can then use the information gathered to perform troubleshooting tasks.
Reference
For more information about troubleshooting on the IP Phones, see
41-001343-02 REV05 – 07.2014
Administrator Level Options
Chapter 9, "Troubleshooting. "
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