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CONDITION
I cannot scan via
Check if Gimp Front-end has Xsane:Device
Gimp Front-end.
dialog. on the Acquire menu. If not, you should
install Xsane plug-in for Gimp on the your
computer. You can find Xsane plug-in package
for Gimp on Linux distribution CD or Gimp home
page. For the detailed information, refer to the
Help for Linux distribution CD or Gimp Front-end
application.
If you wish to use another kind of scan
application, refer to application's Help.
I encounter error
Avoid changing print job parameters (via LPR
"Cannot open port
GUI, for example) while a print job is in progress.
device file" when
Known versions of CUPS server break the print
printing a document.
job whenever print options are changed and
then try to restart the job from the beginning.
Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver
keeps the port locked and unavailable for
subsequent print jobs. If this situation occurs, try
to release the port by selecting Release port in
Port configuration window.
The machine does
•
Ensure your machine is attached to your
not appear on the
computer, connected properly via the USB
scanners list.
port, and is turned on.
•
Ensure the scanner driver for your machine is
installed in your system. Open Unified Linux
Driver configurator, switch to Scanners
configuration, then press Drivers. Make
sure that driver with a name corresponding to
your machine's name is listed in the window.
•
Ensure the port is not busy. Since functional
components of machine (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
"consumer" applications to the same port is
possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control
over the device. The other "consumer" will
encounter "device busy" response. This
usually happens when starting a scan
procedure. An appropriate message box
appears.
To identify the source of the problem, open
the Ports configuration and select the port
assigned to your scanner, port's symbol
/dev/mfp0 corresponds to LP:0 designation
displayed in the scanners' options, /dev/mfp1
relates to LP:1, and so on. USB ports start at
/dev/mfp4, so scanner on USB:0 relates to
/dev/mfp4 respectively and so forth
sequentially. In the Selected port pane, you
can see if the port is occupied by another
application. If this is the case, you should
either wait for completion of the current job or
press the Release port button, if you are sure
that the present port applicaton is not
functioning properly.
SUGGESTED SOLUTIONS
Troubleshooting_ 123
CONDITION
The machine does
•
Ensure a document is loaded into the
not scan.
machine, ensure your machine is connected
to the computer.
•
If there is an I/O error while scanning.
Refer to Linux User's Guide that came with your computer for further
information on Linux error messages.
Common Macintosh problems
CONDITION
The machine does
Printing the PDF file as an image may enable
not print PDF files
the file to print. Turn on Print As Image from the
correctly. Some
Acrobat printing options.
parts of graphics,
It will take longer to print when you print a
text, or illustrations
PDF file as an image.
are missing.
The document has
Update your MAC OS to OS MAC OS X 10.3.3.
printed, but the print
or higher.
job has not
disappeared from
the spooler in Mac
OS X10.3.2.
Some letters are not
Mac OS cannot create the font during the cover
displayed normally
page printing. The English alphabet and
during the cover
numbers are displayed normally on the cover
page printing.
page.
When printing a
Make sure that the resolution setting in your
document in
machine driver matches the one in Acrobat
Macintosh with
Reader.
Acrobat Reader 6.0
or higher, colors
print incorrectly.
Refer to Macintosh User's Guide that came with your computer for
further information on Macintosh error messages.
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS
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