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Samsung SCX-5935 Series User's Manual

Samsung multi functional printer user's guide.
SCX-5835_5935 Series
Multi Functional Printer
User's Guide
imagine
the possibilities
Thank you for purchasing a Samsung product.
To receive a more complete service, please
register your product at
www.samsung.com/global/register

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   Summary of Contents for Samsung SCX-5935 Series

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    SCX-5835_5935 Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product. To receive a more complete service, please register your product at www.samsung.com/global/register...

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    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

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    content COPYRIGHT Safety information Regulatory information About this user’s guide Features of your new product INTRODUCTION Machine overview Front view Rear view Control panel overview Understanding the Status LED Introducing the touch screen and useful buttons Touch screen Machine Setup button Job Status button Power Saver button Interrupt button...

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    Using overlay Understanding Printing Preferences Opening Printing Preferences Basic tab Paper tab Graphics tab Advanced tab Samsung tab Using a favorite setting Using help Using direct printing utility What is Direct Printing Utility? Printing Using the shortcut icon Using the right-click menu...

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    Printing to a file (PRN) Macintosh printing Printing a document Changing printer settings Printing multiple pages on one sheet of paper Printing on both sides of paper Linux printing Printing from applications Printing files Configuring Printer Properties Printing with PS driver Understanding PS driver’s Printing Preferences...

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    Setting authentication for authorized user Registering local authorized users Register network authorized users Using Samsung Scan Manager Set Scan Button tab Change Port tab Changing the scan feature settings Duplex Resolution Original Size Original Type Color Mode Erase Background Darkness...

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    USING USB MEMORY DEVICE MACHINE STATUS AND ADVANCED FEATURE Erase Background Color Mode Setting up a fax phone book Storing individual fax numbers (Speed Dial No.) Storing Group fax numbers (Group No.) Setting up a fax phone book using SyncThru™ Web Service Using the polling option Storing the originals for polling Printing (Deleting) the polling document...

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    Machine Setup button Job Status button MANAGEMENT TOOLS Introducing useful management tools Using SyncThru™ Web Service To access SyncThru™Web Service: SyncThru™Web Service overview E-mail Notification Setup Using the Smart Panel program Understanding Smart Panel Changing the Smart Panel Program Settings 100 Smarthru Office Starting SmarThru Office Quick Start Guide...

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    Content_ 9 Printing problems Printing quality problems Copying problems Scanning problems Fax problems Samsung Scan Manager Problem Common PostScript problems Common Windows problems Common Linux problems Common Macintosh problems Installing a memory module Activating the added accessories in PS printer properties...

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    safety information These warnings and precautions are included in order to prevent injury to you and others, as well as preventing any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. Use common sense for operating any electrical appliance and whenever using your machine.

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    If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine. ► This could result in electric shock or fire. Caution During an electrical storm or for a period of non-operation,remove the power plug from the electrical outlet.

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    INSTALLATION / MOVING Warning Do not place the machine in an area with dust, humidity or water leaks. ► This could result in electric shock or fire. Caution When moving the machine, turn the power off and disconnect all cords; then lift the machine with at least two people.

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    ► This could result in electric shock or fire. Do not remove any covers or guards that are fastened with screws. ► The machine should only be repaired by Samsung service technician. SUPPLY USAGE Caution Do not disassemble the toner cartridge.

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    LASER SAFETY STATEMENT The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.

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    See www.dtsc.ca.gov/hazardouswaste/perchlorate. (U.S.A. only) POWER SAVER This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

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    CORRECT DISPOSAL OF BATTERIES IN THIS PRODUCT (Applicable in the European Union and other European countries with separate battery return systems.) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life.

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    TAIWAN ONLY RUSSIA ONLY AE95 AE95 FAX BRANDING The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: 1.

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    RINGER EQUIVALENCE NUMBER The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded”...

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    PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals.

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    permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

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    EU DECLARATION OF CONFORMITY Regulatory information_ 21...

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    CHINA ONLY Regulatory information_ 22...

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    Document is synonymous with original. • Paper is synonymous with media, or print media. • Machine refers to printer or MFP. The following table offers the conventions of this guide: CONVENTION Bold For texts on the display or button names on the machine.

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    SyncThru™ Web Admin Service on http://solution.samsungprinter.com. SetIP program is provided in the software CD. Driver Help This help provides you with help information on printer driver and instructions for setting up the options for printing. (See "Samsung tab" on page 57.)

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    features of your new product Your new machine is equipped with a number of special features that improve the quality of the documents you print. SPECIAL FEATURES Print with excellent quality and speed • You can print with a resolution of up to 1200 dpi effective output.

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    FEATURES BY MODELS The machine is designed to support all of your document needs from printing and copying to more advanced networking solutions for your business. Features by models include: FEATURES USB 2.0 USB Memory Interface Document Feeder Hard Disk Network Interface Ethernet 10/100 Base TX wired LAN Duplex (2-sided) printing ( ●: Included, Blank: Not available)

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    introduction These are the main components of your machine: This chapter includes: • Machine overview • Control panel overview MACHINE OVERVIEW Front view Document feeder cover Multi-purpose tray Document feeder width Front cover guides Document feeder input tray Document output tray Document feeder output tray USB memory port Front cover handle...

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    Rear view USB host port Duplex unit USB port Rear cover Network port Power receptacle Telephone line socket Power-switch Extension telephone socket Control board cover (EXT) Introduction_ 28...

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    CONTROL PANEL OVERVIEW Guides you to the machine setup and advanced settings. (See "Machine Setup" on page 92.) Machine Setup Shows jobs currently running, queued jobs and completed. Job Status Shows the status of your machine. (See "Understanding the Status LED" on page 30.) Status Displays machine’s current status and prompts during an operation.

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    UNDERSTANDING THE STATUS LED The color of the status LED indicates the machine's current status. STATUS DESCRIPTION • The machine is off-line. • The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically.

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    • Usage Page Report : You can print the report on the given amount of printouts depending on the paper size and type. Job Status button When you press Job Status button, the screen lists the currently running, queued and completed jobs. •...

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    • Direct Printing Utility : This program allows you to print PDF files directly. • Samsung Scan Manager : You can find out about Scan Manager program information and installed scan driver's condition. • SetIP : Use this program to set your machine’s TCP/IP addresses.

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    • Unified Linux Driver : Use this driver to take full advantage of your machine’s features. • Printer Description (PPD) file : Use this file to run your machine from a Linux computer and print documents. • SANE : Use this driver to scan documents.

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    If not, click No to reprint it. 7. To register as a user of the machine in order to receive information from Samsung, select the checkbox and click Finish. You are now registered to the Samsung web site. 8. Otherwise, just click Finish.

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    For Mac OS X 10.5, click Default and find the USB connection. 14. For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.

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    When the Administrator Login window appears, type in “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator.

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    39.) 2. Open the Applications folder > System Preferences and click Print & Fax. 3. Press the “+” icon. A display window showing the name of your shared printer appears. 4. Select your machine and click Add. Getting started_ 37...

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    network setup This chapter gives you step-by-step instructions for setting up the network connected machine and software. This chapter includes: • Network environment • Introducing useful network programs NETWORK ENVIRONMENT You can use network after connecting network cable to a corresponding port on your machine.

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    If not, click No to reprint it. 8. To register as a user of the machine in order to receive information from Samsung, select the checkbox and click Finish. You are now registered to the Samsung web site. Network setup_ 39...

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    17. For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.

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    basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: •...

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    Windows 1. Click the Windows Start menu. 2. For Windows 2000, select Settings > Printers . • For Windows XP/2003 select Printer and Faxes. • For Windows Vista select Control Panel > Hardware and Sound > Printers. 3. Right-click your machine and press Printing Preferences.

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    CHANGING THE FONT SETTING Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting as follows: 1.

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    media and tray This chapter provides information on how to load originals and print media into your machine. This chapter includes: • Preparing originals • Loading originals • Selecting print media • Changing the tray size PREPARING ORIGINALS • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

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    • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning.

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    1. Push the back plate of the tray outwards completely so that it can extend the length of the tray. 2. Squeeze the paper length guide and slide it to the correct position for the paper size you are loading, which is marked at the bottom of the tray. 3.

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    a) To print in application, open an application and start the print menu. b) Open Printing Preferences. (See "Opening Printing Preferences" on page 55.) c) Press the Paper tab in Printing Preferences, and select an appropriate paper type. For example, if you want to use a label, set the paper type to Label.

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    PRINTING ON SPECIAL MEDIA The table below shows the available special media for each tray. When using special media, we recommend you feed one paper at a time. Check the maximum input number of media for each tray. (See "Print media specifications" on page 131.) OPTIONAL TYPES TRAY 1...

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    To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are begin printed out. • Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780(Letter) Labels To avoid damaging the machine, use only labels designed for use in laser machines.

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    6. Select tray and its options such as paper size and type. 7. Press OK. If you want to use special-sized paper-such as a billing paper, select Custom in the Paper tab in the Printing Preferences. (See "Paper tab" on page 55.) USING THE OUTPUT SUPPORT The surface of the output tray may become hot if you print a large number of pages at once.

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    • Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers: Some models or operating system may not support the certain feature(s) in the following table.

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    The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print setting. (See "Understanding Printing Preferences"...

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    5. Click OK or Print until you exit the Print window. Fitting your document to a selected paper size This printer feature allows you to scale your print job to any selected paper size regardless of the document size. This can be useful when you want to check fine details on a small document.

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    Using an existing watermark 1. To change the print settings from your software application, access Printing Preferences. (See "Opening Printing Preferences" on page 55.) 2. Click the Advanced tab, and select the desired watermark from the Watermark drop-down list. You will see the selected watermark in the preview image.

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    Opening Printing Preferences 1. Open the document you want to print. 2. Select Print from the File menu. The Print window appears. 3. Select your machine from the Select Printer. 4. Click Properties or Preferences. Basic tab Use Basic tab to adjust how the document appear on the printed page.

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    Because downloading fonts takes time, selecting this option can speed up your printing time. When using Printer fonts, the printer will try to match the fonts used in your document to those stored in its memory. If,...

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    Job Name : This option is used when you need to find a saved file using the control panel. Samsung tab Use the Samsung tab to display the copyright and the version number of the driver. If your computer is connected to the Internet, you can have access to following services: Click the Samsung tab to display the options.

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    Direct Printing Utility is a program that sends a PDF file directly to your machine to print without having to open the file. It sends data through the Windows spooler using the port of the printer driver. It only supports PDF format.

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    Open an application and select Print from the File menu. The machine name, which appears in the printer properties window may differ depending on the machine in use. Except for the name, the composition of the printer properties window is similar to the following.

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    Printer Features Printer Features tab provides Reverse Duplex Printing and Fit to Page options. Select Printer Features from the drop-down list under Orientation to access the following features.

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    The following five tabs display at the top of the window: • General : This option allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. •...

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    (See "Installing USB connected machine’s driver" on page 33 or "Installing network connected machine’s driver" on page 39.) After installing the memory module, you need to select it in the printer properties of the PostScript printer driver in order to use it. (See "Activating the added accessories in PS printer properties"...

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    Graphic : This option allows you to select printing quality options. • Document Options : This option allows you to select options such as PostScript Options and, Printer Features. Paper/Quality tab You can select paper tray and media type. •...

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    copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Understanding the Copy screen • Basic copy • Changing the settings for each copy UNDERSTANDING THE COPY SCREEN When you press Copy on the main screen, the Copy screen appears which has several tabs and lots of copying options.

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    Image tab • Erase Edge : Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (See "Erasing edges" on page 69.) • Erase Background : Prints an image with no background. (See "Erasing background images"...

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    original. Press more to see the detail values. • 1 -> 1 Sided : Scans one side of an original and prints on one side of the paper. This function produces exactly the same print out from originals. • 1 -> 2 Sided : Scans one side of originals and prints them on both sides of the paper.

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    ID card copying The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item, such as a business card.

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    3. Select the tray in Paper Supply. 4. Press the Advanced tab > Clone Copy. This feature is available only when the options in the Basic tab are selected as below; • Duplex to 1 -> 1 Sided • Reduce/Enlarge to Original (100%) •...

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    8. Press OK. 9. Press Start on the control panel to begin copying. Erasing edges You can copy the original without any edges or margins. 1. Place a single original face down on the scanner glass and close the scanner lid. Or load the originals face up in the document feeder. (See "Loading originals"...

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    You can scan the originals with your machine via an USB cable or the network. • Samsung Scan Manager : You just walk to the machine with the originals and scan them from the control panel. Then, the scanned data will be stored in the connected computers My Documents folder. When you install all the softwares in the supplied CD, the Samsung Scan Manager is also automatically installed on your computer.

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    Scan to Email • From : Sender's email address. • To/Cc/Bcc : Recipients' addresses. Cc (carbon copy) is for copies to an additional recipient and Bcc (blind carbon copy) is for the same as Cc but the recipient's name is not displayed. •...

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    "Original Type" on page 77.) • Color Mode : Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (See "Color Mode" on page 77.) • Darkness : Adjusts the degree of darkness of the scan output. Use left/right arrow to adjust the values.

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    6. Press OK after entering all the contents. SCANNING ORIGINALS AND SENDING TO YOUR COMPUTER (SCAN TO PC) You can scan an image on the machine via the Samsung Scan Manager program that is installed in your networked computer. For USB connected machine This is a basic scanning method for usb connected machine.

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    4. Press Scan to PC. 5. Make sure Network PC is shown. If neccessary, press the right arrow to toggle from Local PC to Network 6. Select ID and enter Password, which you have set from the Samsung Scan Manager. 7. Press Login.

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    USING SAMSUNG SCAN MANAGER If you have installed the printer driver, Samsung Scan Manager program has installed too. Start Samsung Scan Manager program to find out about this program information and the installed scan driver's condition. Through this program, you can change scan settings and add or delete the folders where scanned documents are saved in your computer.

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    1. From the Start menu, click Control Panel > Samsung Scan Manager. You can open Samsung Scan Manager by right clicking the Smart Panel icon in the Windows task bar and seleting Scan Manager. 2. Select the appropriate machine from the Samsung Scan Manager window.

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    RESOLUTION FEATURE (DPI) Scan to Email 100, 200, 300, 400, PDF, Single-Page TIFF, Multi-Page TIFF, JPEG Scan to PC 100, 200, 300, 400, PDF, TIFF, JPEG Scan to Server 100, 200, 300, 400, PDF, Single-Page TIFF, Multi-Page TIFF, JPEG Original Size You can specify the scanning area on the originals by selecting the pre-defined size, putting in the margin value or Auto.

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    Scan Preset This feature allows you to use optimized settings for your specific scan job. Press Scan > Scan to Email (or Scan to PC or Scan to Server) > the Output tab >Scan Preset. • Sharing and Printing : Produces a small-sized file for normal quality documents.

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    Scanning with network 1. Make sure that the machine is connected to your computer and powered 2. Load originals face up into the document feeder , or place a single original face down on the scanner glass. (See "Loading originals" on page 44.) 3.

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    Click Default to restore the default setting for the scan options. 9. When you have finished, click Scan to start scanning. The status bar appears on the bottom left of the window to show you the progress of the scan. To cancel scanning, click Cancel. 10.

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    faxing This chapter gives you information about using your machine as a fax machine. This chapter includes: • Preparing to fax • Understanding the fax screen • Sending a fax • Receiving a fax • Adjusting the document settings • Setting up a fax phone book •...

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    • : Removes all digits of the selected entry. • Remove : Removes the selected fax number entry. • Remove All : Removes all the fax numbers in the input area. • Address : Picks up the frequently used fax numbers directly from your machine or from SyncThru™...

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    Sending a fax 1. Press Fax from the main screen. 2. Place the originals face up in the document feeder. 3. Adjust the document settings in the Image tab. 4. Select Duplex and Resolution options in the Basic tab. If the originals are printed on both sides of the paper, select 2 Sided with left/right arrows in the Duplex feature.

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    Adding documents to a reserved delay fax job You can add additional documents to the delayed fax job which is saved in memory. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK.

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    1. Press Machine Setup on the control panel. 2. Select Admin Setting. When the login message pops up, then enter password and press OK. (See "Setting the authentication password" on page 41.) 3. Press the Setup tab > Fax Setup > Secure Receive. 4.

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    many Individual entries. Storing individual fax numbers (Speed Dial No.) 1. Press Fax > the Basic tab > Individual. • Edit : Changes the ID, Speed Dial No., and Fax No.. • New : Creates the new Speed Dial No.. •...

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    Your can use Delay Poll From Remote to poll the fax at a specific time within 24 hours. 3. Enter Passcode and Destination Fax No using the number keypad on the control panel. You have to be informed Passcode from sender with the remote fax machine.

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    6. Press On. 7. Press Start Time and set the start date and time with left/right arrows. 8. Press OK. 9. Press End Time and set the end date and time with left/right arrows. 10. Press OK. 11. Press OK. FORWARDING A FAX TO OTHER DESTINATION You can set the machine to forward the received or sent fax to other destination by a fax or an email.

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    using usb memory device This chapter explains how to use a USB memory device with your machine. This chapter includes: • About USB memory device • Understanding the USB screen • Scanning to an USB memory device ABOUT USB MEMORY DEVICE USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to...

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    1. Insert a USB memory device into the USB memory port on your machine. 2. Place the originals face up in the document feeder. Or place a single original face down on the scanner glass. 3. Press USB from the main screen. 4.

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    Scan Preset This feature allows you to use optimized settings for your specific scan job. Press USB > Scan to USB > the Output tab >Scan Preset. Select the appropriate option and press OK. • Sharing and Printing : Produces a small-sized file for normal quality documents.

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    machine status and advanced feature This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Read this chapter carefully in order to use your machine's diverse features. This chapter includes: •...

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    OPTION DESCRIPTION Default Settings • Default Window : Set the first window that appears on the display screen after the machine wakes up from the Power Save mode. For example, if you select Fax as a default window, the first window will be the Basic tab of the Fax feature.

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    COPY SETUP For copy output, you can set up several options in advance. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Copy Setup. OPTION DESCRIPTION Page Number...

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    OPTION DESCRIPTION Junk Fax Setup The machine does not accept faxes sent from remote stations if their numbers are stored in the memory as junk fax numbers. You can enter a maximum of 10 junk fax numbers. Press Junk Fax Setup, select number and Edit. then, enter the last numbers (1~7 digit) of the fax number.

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    AUTHENTICATION This feature lets you control and lock all outgoing data, or change the password. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Setup tab > Authentication. OPTION SUB-OPTION Authentication...

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    OPTION SUB-OPTION DESCRIPTION E-mail The report shows the job of Confirmation scanning and sending it via Scan Report to Email. • On : A report is printed whether a job is successfully completed or not. • Off : No report is printed. •...

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    ITEMS OPTION Scan Scan to Email Basic Advanced Image Output Scan to PC Basic Advanced Image Output Scan to Server Basic Advanced Image Output Stored Documents Public Detail Edit Delete Delete All Print Secured Detail Edit Delete Print USB Format USB Print Scan to USB Basic...

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    View the machine’s device information and check its current status. • Change TCP/IP parameters and set up other network parameters. • Change printer preference. • Set the email notifications advising of the machine’s status. • Get support for using the machine.

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    This menu displays direct buttons for some features. The direct buttons include: Categories, Binder, Life Cycle, Scan and OCR, Fix and Enhance, and Samsung Website. You can disable this menu by checking “Do not show this diaglog again”. Using SmarThru Office Scanning 1.

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    Macintosh and Linux do not support this program. This program is for the network IP setting using the MAC address which is the hardware serial number of the network printer card or interface. It is especially for the network administrator to set several network IPs at the same time.

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    Opening the Unified Driver Configurator 1. Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2. Click each button on the left to switch to the corresponding configuration window.

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    “consumer” applications to these devices via the single I/O port. The Unified Linux Driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers talk to their devices via so-called machine ports. The current status of any machine port can be viewed via the Ports configuration.

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    maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Printing a machine report • Monitoring the supplies life • Finding the serial number • Clearing fax memory • Sending the toner reorder notification PRINTING A MACHINE REPORT You can print the machine's information and job report.

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    • Delete All : Deletes the whole list. • Print : Prints the selected list. CLEANING A MACHINE If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep the best printing condition and use your machine longer.

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    4. Wipe the underside of the scanner lid and white sheet until it is clean and dry. 5. Close the scanner lid. STORING THE TONER CARTRIDGE To get the best, print quality from the toner cartridge, keep the following guidelines in mind: •...

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    troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Redistributing toner • Clearing original document jams • Tips for avoiding paper jams REDISTRIBUTING TONER When the toner cartridge is near the end of its life: •...

  • Page 108

    1. Remove any remaining pages from the document feeder. 2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. If you see no paper in this area, go to the next step 3.

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    • If paper jams occur frequently when you print on A5/B5-sized paper: Load the paper into the tray with the long edge facing the front of the tray. If load the paper this way, printing both sides of the paper (Duplex) is not supported.

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    4. Pull the paper straight up and out. 5. Insert the trays back into the machine. Printing automatically resumes. In the multi-purpose tray Click this link to open an animation about clearing a jam. 1. If the paper is not feeding properly, pull the paper out of the machine. 2.

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    4. If you see the jammed paper, push the pressure lever on each side up and remove the paper. Skip to step 9. If you still do not see the paper, go to the next step. 5. Release the strip, the rear cover stopper, and fully open the rear cover, as shown.

  • Page 112

    2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. Insert the duplex unit into the machine. If you still do not see the paper, go to the next step. 3.

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    Check the IP address or used elsewhere. obtain a new IP address. The toner cartridge Install a you have installed is Samsung-genuine toner not for your machine. cartridge, designed for your machine. (See "Available supplies" on page 124.) The toner cartridge is...

  • Page 114

    SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Touch screen problem CONDITION SUGGESTED SOLUTIONS The touch screen Turn the machine off and back on again.

  • Page 115

    Ensure that the paper size in the paper size the printer driver settings settings do not matches the paper in the match. tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.

  • Page 116

    Finally, try a new machine cable. The wrong printer Check the application’s driver was selected. printer selection menu to ensure that your machine is selected. The software Try printing a job from application is another application.

  • Page 117

    Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick. (See "Opening Printing Preferences" on page 55.) •...

  • Page 118

    Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin. (See "Opening Printing Preferences"...

  • Page 119

    Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user’s guide.

  • Page 120

    Samsung Scan Manager Problem CONDITION SUGGESTED SOLUTION Samsung Scan Check your system requirements. Samsung Manager does not Scan Manager works in Window and Macintosh work. (See "System requirements" on page 33.) Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used.

  • Page 121

    Ghostscript versions at www.ghostscript.com. Troubleshooting_ 121 SUGGESTED SOLUTIONS Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list.

  • Page 122

    Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer”...

  • Page 123

    CONDITION SUGGESTED SOLUTIONS Some letters are not Mac OS cannot create the font during the cover displayed normally page printing. The English alphabet and during the cover numbers are displayed normally on the cover page printing. page. When printing a Make sure that the resolution setting in your document in machine driver matches the one in Acrobat...

  • Page 124

    HOW TO PURCHASE To order Samsung-authorized supplies, accessories and, maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, select your country/region, and obtain information on calling for service.

  • Page 125

    Activating the added accessories in the PS driver properties. After installing an accessory such as an optional tray, PS driver users must do the additional setting. Go to the PS printer properties and set the added accesorry activated. When installing accessories, the battery inside the machine is a service component.

  • Page 126

    Activating the added accessories in PS printer properties After installing the memory module, you need to select it in the printer properties of the PostScript printer driver in order to use it. 1. Install the PS Driver. (See "Installing USB connected machine’s driver"...

  • Page 127

    This chapter guides you about this machine’s specifications such as various features. This chapter include: • General specifications • Printer specifications • Scanner specifications • Copier specifications • Facsimile specifications • Print media specifications GENERAL SPECIFICATIONS The symbol * optional feature depending on machines.

  • Page 128

    Boot-up time is the time that takes from the power switch on to the ready mode. d. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, media type, and media size. PRINTER SPECIFICATIONS ITEM Printing method...

  • Page 129

    SCANNER SPECIFICATIONS ITEM Compatibility TWAIN standard/WIA standard Scanning method Color CCD Resolution TWAIN standard WIA standard Scan to USB Scan to Email Scan to Server Network Scan File format PDF, TIFF, JPEG Effective scanning length Scanner glass: 289 mm (11.38 inches) Document feeder: 348 mm (13.7 inches) Effective scanning width Max.

  • Page 130

    FACSIMILE SPECIFICATIONS The fax feature may not be supported depending on machines. ITEM Compatibility ITU-T G3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR/JBIG/JPEG (Tx only) Modem speed 33.6 Kbps Transmission speed Up to 3 seconds/page Maximum document length 356 mm (14 inches) Resolution...

  • Page 131

    PRINT MEDIA SPECIFICATIONS TYPE SIZE Plain paper Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) 210 x 297 mm (8.26 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5...

  • Page 132

    If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY/REG CUSTOMER CARE CENTER ARGENTINE 0800-333-3733 AUSTRALIA 1300 362 603 AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) BELGIUM 02 201 2418 BRAZIL 0800-124-421...

  • Page 133

    U.A.E 800-SAMSUNG (726-7864) 8000-4726 0845 SAMSUNG (726-7864) U.S.A 1-800-SAMSUNG (726-7864) UKRAINE 8-800-502-0000 UZBEKISTAN 8-10-800-500-55-500 VENEZUELA 0-800-100-5303 VIETNAM 1 800 588 889 WEB SITE www.samsung.com/se www.samsung.com/ch www.samsung.com/tw www.samsung.com/th www.samsung.com/latin www.samsung.com/tr www.samsung.com/ae www.samsung.com/uk www.samsung.com/us www.samsung.ua www.samsung.com/kz_r www.samsung.com/latin www.samsung.com/vn Contact SAMSUNG worldwide_ 133...

  • Page 134

    Default The value or setting that is in effect when taking a printer out of its box state, reset, or initialized. DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol.

  • Page 135

    Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.

  • Page 136

    Today NetWare supports TCP/IP as well as IPX/SPX. Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.

  • Page 137

    Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.

  • Page 138

    Toner Cartridge A kind of bottle within a machine like printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be melted by the heat of the fuser, causing it to bind to the fibers in the paper.

  • Page 139

    index accessories installing 125 ordering 124 adjusting tray size 42 admin setting answering machine/fax AppleTalk protocol authentication network accounting 96 printing a report 96 booklet printing booklets buttons Interrupt 31 Job Status 31 Machine Setup 30 Power Saver 31 checking stored document cleaning inside 105 outside 105...

  • Page 140

    PostScript driver 51 power saving feature 42 print media feature 132 printer driver 51 supplied software 32 file format scanning 77 USB memory device 91 font setting front view FTP, scan general settings glossary group email address for scanning 72...

  • Page 141

    49 guidelines 45 labels 49 letterhead paper 49 output support 132 paper tab in printer preferences 55 photo paper 49 preprinted paper 49 setting the default tray and paper in the computer 42 in the control panel 42...

  • Page 142

    SyncThru Web Service general information 99 TCP/IP protocol time setting to USB memory device toner cartridge expected life 106, 128 redistributing toner 107 replacing the cartridge 125 sending a toner notification 104 storage 106 toner save, set toner unit sending the toner reorder notification 104 touch screen problem solving 114 tray...

This manual also for:

Scx-5835 series, Scx-5835fn, Scx-5935fn

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