Message Queuing And Message Priority; Message Priority And Call Priority; Message Indication Repetition - Avaya 3725 User Manual

Note: The option "Delete" is not available for a message with request for answer. An unacknowledged message
can only be deleted from the message list.

Message Queuing and Message Priority

To notify about new incoming messages, all incoming messages are placed in a message queue. The
sorting order for the message queue depends on the system settings. By default the messages are
sorted according to message priority, and thereafter according to arrival time.
The messages in the message queue are automatically displayed for 20 seconds until all messages
have been displayed. You can extend the time to display a message by pressing any button. You can
also close a message to immediately see the next message in the message queue.
The messages that you do not close are put last in the message queue and remain in the message
queue until you close them. They are shown as unread in the message list and will not be shown as
read until you have closed them.

Message Priority and Call Priority

The default setting is that the call information dialogue is always visible in front of a message on
incoming calls. A message with a certain priority can be configured to ensure that it is always displayed
without being interrupted by a call. By setting a call priority, the handset compares the call priority with
the message priority to determine which information to be displayed, that is, the call information
dialogue or the message. If the message priority and the call priority are equal, the message is
displayed.

Message Indication Repetition

By default, when a new message is received or displayed, the LED starts flashing green once and the
message alert signal sounds. It is possible to configure the handset to repeat the alert signal for an
unread message every 7th second as long it is displayed.
Priority 1 messages with certain system-defined properties are handled as extra important and
therefore will the alert signal be repeated every 10th second in 5 minutes, or until any key is pressed.
Note that this is a system/application dependent feature and cannot be configured in the handset.
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Avaya 3725 DECT Telephone - User Guide 02/2016