Conference; Hold; Message - Avaya IP Office 4.0 User Manual

4601 and 5601 User Guide

Conference

The Conference feature allows you to conference other parties (including yourself) into a call.
Note

The number of parties allowed in a conference is controlled by your phone system.
To add another party to a call:
1. Press CONFERENCE.
2. Dial the number of the person you want to add to the call. Wait for an answer.
3. To add the person to the call, press
If the called party does not answer or does not want to join the conference, press
You can return to the held call by pressing its call appearance button.
4. Repeat steps 1 through 3 for additional conference connections.
Notes

To leave a conference, hang up.

Hold

If, with a call in progress, a second call arrives and is shown against a Call Appearance button, you can
then HOLD the first call and answer the second call.
To put a call on hold:

Press HOLD and answer the second call by pressing its Call Appearance button. The LED
beside the first call appearance button flashes to show that it is on hold.
To return to the held call:

Clear or put on hold the second call and press the Call Appearance button of the held call.
Notes

If the system feature AutoHold is on (consult your system administrator) then you can hold an
active call by pressing the second call's Call Appearance button. If AutoHold is off, then pressing
the second call's Call Appearance button will drop the first call.

To transfer a held call, see Transfer.

Message

Message is used to access the voicemail system if installed. Once pressed, the prompts given will
depend on the type of voicemail system. For further details refer to the Mailbox User Guides provided for
the different voicemail systems supported by IP Office.
The message lamp at the top of the phone stays lit when there are new messages in your mailbox, or in
any other mailbox for which you have been configured to receive "Message Waiting Indication".
4601 and 5601 User Guide
IP Office 4.0
CONFERENCE again.
15-601078 Issue 4 (12th December 2006)
DROP.
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