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Table 1. Where to find DS4000 installation and configuration procedures (continued)
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
v Check for technical information, hints, tips, and new device drivers at the
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
Installation task
15
Enable DS4000
Storage Manager
premium feature
keys
16
Configure arrays and
logical drives
17
Configure host
partitions
18
Verify host access to
DS4000 storage
diagnostic tools that come with your system.
following Web site:
www.ibm.com/servers/storage/support/disk/
Where to find information or procedures
Copy Services premium features
DS4000 Storage Manager Copy Services Guide
FC/SATA Intermix premium feature
DS4000 Fibre Channel and Serial ATA Intermix
Premium Feature Installation Overview
Storage Partitioning (and general premium features
information)
v DS4000 Storage Manager Concepts Guide
v DS4000 Storage Manager Installation and Support
Guide for AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support
Guide for Windows 2000/Server 2003, NetWare,
ESX Server, and Linux
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager online help
®
®
or IntelliStation
system, and whom to call for
About this document
xxi
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