Putting A Call On Hold; Muting A Call - Avaya 9608 Using Manual

Answering a call
Procedure
From the Phone screen, press Ignore to turn off the ringer for an incoming call.

Putting a call on hold

Procedure
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
The phone might display a hold timer when you put a call on hold. For more information,
see Configuring call timers
4. Press Resume or the line button of the held call to retrieve the call.Your system
administrator might have administered the Hold Recall feature, which alerts you visually and
with a priority ring to remind you of a held call after a certain period of time.

Muting a call

About this task
While on a call, you can mute the microphone of your phone so that the other party cannot hear you.
You can configure your deskphone to alert you if your dekphone is on mute. The alert can be an
audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you.
2. Press Mute again to unmute the call.
Note:
If a call is on mute and you switch between the handset, headset, or speakerphone, the
mute is turned off. When you mute the call, the Mute button light is on and the top line
displays the Mute icon.
October 2015
on page 22.
Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
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