Interrupting A Call With A Whisper Page; Activating The Lncc Feature - Avaya 9608 Using Manual

Interrupting a call with a whisper page

About this task
Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can hear
the page. Other parties on the call cannot hear the page, and the person who makes the page
cannot hear anyone on the call. If the paged user has a display telephone, the paged user can see
your caller ID. For example, users A and B are on a call. You have an urgent message for user A
and make a whisper page. All three users hear the tone that signals the page, but only user A hears
the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Whisper Page and press OK or just press the corresponding line
button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing and deliver your message when the person
you called answers.

Activating the LNCC feature

About this task
If you are on a call and do not want to be disturbed from subsequent incoming calls, you can use the
Limit Number of Concurrent Calls (LNCC) feature. The LNCC feature controls the number of
concurrent incoming calls. If you get an incoming call when your LNCC feature is active and you are
already on an active call, the caller gets the busy tone. Thus, the caller does not wrongly assume
that you are not at the desk when you do not answer the call or the call is send to a coverage. If the
Busy Station Call Log feature is enabled, the deskphone saves this incoming call as a missed call in
the call log.
If you activated the Limit Number of Concurrent Calls (LNCC) feature in the edit dialing mode, and
you start dialing a number when at the same time your deskphone receives a call, the deskphone
presents this call to you instead of logging the call.
Procedure
1. Gain access to the Features screen.
2. Scroll to select LimitInCalls.
3. Press Select or the corresponding line button to activate the feature.
The deskphone displays the confirmation screen with the message Limit Concurrent
Incoming Calls and an LNCC icon
4. To remove the confirmation screen, press the OK softkey.
October 2015
on the top line of the Phone screen.
Using Avaya 9608/9608G/9611G IP Deskphones SIP
Comments on this document? infodev@avaya.com
Interrupting a call with a whisper page
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